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Capital Hyundai Of Jacksonville - Service Center

Jacksonville, NC

4.7
907 Reviews

907 Reviews of Capital Hyundai Of Jacksonville - Service Center

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July 20, 2025

The trip was successful wait was longer than expected Really no issue with the wait it was On Friday afternoon More

by littkat
Recommend Dealer
Yes
Employees Worked With
Justin
July 20, 2025

The trip was successful wait was longer than expected Really no issue with the wait it was On Friday afternoon More

by littkat
Recommend Dealer
Yes
Employees Worked With
Justin
July 20, 2025

Communication with me was not very good. When I expressed my concerns to Justin he was very unprofessional. More

by Ray Geller
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren
July 19, 2025

The clerk was pretty straightforward and straight to the point and understood what I needed More

by kevpenaloza10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2025

Fast and efficient service call, communication with friendly transportation and followup service call. Has improved greatly. More

by JEFFREYPORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

Great all around speedy service. All staff members were very polite. Greatly appreciated 10/10 would recommend More

by Joseph Billetdeaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

Easy in, easy out! Straight forward conversation with Shane. He explained what was being done, and approximately how long it would take. More

by Sueholloman14
Recommend Dealer
Yes
Employees Worked With
Shane Colyer
July 18, 2025

Excellent service and explained all work accurately. I will be returning to purchase another vehicle when my lease is up More

by Ddegnan1966
Recommend Dealer
Yes
July 17, 2025

Outstanding Customer Service and Support! Very knowledgeable and professional! Provides excellent information about my vehicles and always there to assist regardless how large or small the is More

by PIPERR63
Recommend Dealer
Yes
Employees Worked With
Justin
July 17, 2025

Capital did a great job accommodating myself for my car troubles. The loaner was a life saver and they fixed my car rather quickly. More

by GARYRSCHWENK1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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