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Capital Hyundai Of Jacksonville - Service Center

Jacksonville, NC

4.7
750 Reviews

750 Reviews of Capital Hyundai Of Jacksonville - Service Center

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March 03, 2025

I was pleased they were able to service my vehicle in a timely manner. The scheduling was short and fast. More

by RLMCMANNJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

I had been stressing over getting my vehicle serviced after procrastinating for too long, worried that the process would be anything but smooth. However, from the very first phone call to the moment I dr More

by dianak444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2025

I continue to enjoy coming to have my 2012 hyundai elantra service and there customer service department. More

by kjenterprise1
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
David Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane
March 01, 2025

The Service Department is very professional and polite. They always inform the customer of what is needed for their vehicles. More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

Had a pleasant experience overall and will return for future vehicle repairs! Justin was also very kind during every interaction!! More

by Jodi Bewley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

The service department was clean and nicely appointed. The service writer was very helpful in getting our car serviced. More

by JGWCOWBOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

Shane was a nice and helpful technician. Not sure what else to say. Don’t think you need a 15 min More

by marytroja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2025

Capital Hyundai Service Department is top shelf. From scheduling through check-in and maintenance/service, they are in constant communication with the customer via text message. My 7.500 mile comple More

by msavarese13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2025

They was very professional they did the work on my car An had my car in an out in a timely manner. I just want to say thank you guys I appreciate everything you done I’ll be back again. More

by Sherejohnson69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2025

Very clean, comfortable waiting area. Helpful service person. Serviced my vehicle and provided recommendations for necessary service items. More

by JGWCOWBOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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