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Capital Hyundai Of Jacksonville - Service Center

Jacksonville, NC

4.7
953 Reviews

953 Reviews of Capital Hyundai Of Jacksonville - Service Center

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August 23, 2025

Complimentary oil change issue, severely low on oil Checked oil after changed, 2 qts low More

by homerheadshark789
Recommend Dealer
No
August 23, 2025

Great communication, costs were explained and I was given the opportunity to accept or decline services. Vehicle was ready when promised More

by MAGGIEHARSHMAN
Recommend Dealer
Yes
August 22, 2025

Gentleman that helped me was very helpful & knowledgeable. Very nice and very willing to help with all my questions. More

by Meredith
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2025

Justin took care of me when I first arrived. Very professional, as always. He clearly explained what services were being done to my vehicle. More

by ALICEFRANK
Recommend Dealer
Yes
Employees Worked With
I don't know, but I wish I did!
August 20, 2025

This place was not good at all came here because Hyundai was going to replace my engine and I never had any dash light on before I brought it I only had one well they replaced my engine and everything but i More

by Isacarroyo048
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Christensen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Crawford
2.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2025

The staff of Capital Hyundai of Jacksonville were very helpful, efficient and provided excellent service. More

by dianelbunn64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2025

The service department was outstanding with their customer service Justin contacted me to let me know everything was going well with my vehicle. More

by blhammond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2025

I was treated like my business and my time mattered to them. They called me and set up my appointment for service, and got me in and out in a very fast and professional manner. More

by lthrwor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2025

I like that the service center at this dealership is proactive in my vehicle’s care. They called about a recall. They were very accommodating regarding my availability too! Very pleasant personal inter More

by Dr. Kate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2025

Very easy to work with and the employees were quick to get out my car serviced! More

by donna.chadwick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler - Salesman
2
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