Capital Hyundai Of Jacksonville - Service Center

I had the privilege of being helped by Lauren over the phone and in-person. One morning, I realized that my tire had a nail in it so I called Capital Hyundai. Lauren was able to arrange a next-day walk-in phone and in-person. One morning, I realized that my tire had a nail in it so I called Capital Hyundai. Lauren was able to arrange a next-day walk-in to have my tire looked at and I even had it patched that same day! More

Justin was amazing he helped me repair my tire and he was respectful I will definitely recommend going there , they have some he best service and experience respectful I will definitely recommend going there , they have some he best service and experience More

Scheduled service and entered VIN on website. Arrived for appointment a week later and no parts were ordered for the repairs. They said they'd call to reschedule. No word for nearly 3 weeks. Call Arrived for appointment a week later and no parts were ordered for the repairs. They said they'd call to reschedule. No word for nearly 3 weeks. Called to schedule again.. we will see how that goes. More

These people car about your car care and explain everything that needs to be done everything that needs to be done More

Very helpful thank you for acutely trying to solve a problem instead of making a bigger one problem instead of making a bigger one More

Very professional and helped find the problem and fix it in the most cost effective way without tryna scam for extra money. 10/10 would recommend again in the most cost effective way without tryna scam for extra money. 10/10 would recommend again More

I’ve always been highly satisfied with this dealership, unfortunately my last visit was not the best experience. I dropped my car off for repair and found out the dealership does not provide a loaner vehic unfortunately my last visit was not the best experience. I dropped my car off for repair and found out the dealership does not provide a loaner vehicle nor due they operate a customer shuttle. I was told they would provide a car service but my home address was outside of the service area. The staff did guarantee me a ride back to the dealership once the repairs to my vehicle were completed. Sadly, that did not materialize. When the car services schedule by the dealership failed to provide a ride, it was suggested by the staff that I find my own transport back to the dealership. I will add, the only person at the dealership who showed true concern over my dilemma was Lauren. More

General maintenance and some recalls for my Kona N. Everytime I come here they are super pleasant and extremely knowledgeable. Everytime I come here they are super pleasant and extremely knowledgeable. More

Great service. Kept me updated on progress, very courteous and explained in detail the outcome of the service performed. Kept me updated on progress, very courteous and explained in detail the outcome of the service performed. More

They performed a recall service on my vehicle in a timely fashion. They also pointed out another problem and gave me options and information on how to deal with it. They definitely took care of me and my veh fashion. They also pointed out another problem and gave me options and information on how to deal with it. They definitely took care of me and my vehicle. More