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Capital Hyundai Of Jacksonville - Service Center

Jacksonville, NC

4.7
755 Reviews

755 Reviews of Capital Hyundai Of Jacksonville - Service Center

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December 19, 2024

This is the second time we bought a vehicle at this dealership and we are very pleased they went out of their way to help us More

by hersaltysoul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wally Goodrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna sales rep
December 19, 2024

They were courteous, friendly, and kind and the service was quick and they were very helpful More

by davoightsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Lauren was very helpful in scheduling and setting up my appointment. Your service was on time and courteous.. More

by KRAINES101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Colyer
December 19, 2024

Service is great. People are always very nice. They are very fast and informative. They are upfront with information. More

by KAYKAY955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

When I called to schedule the appointment the young woman was friendly and knowledgeable. Questions that she could not answer she put a note in the folder so the serbice guy could answer them and explain ho More

by Brat36.tp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

I was taken care of with the utmost care and greatly appreciate all that the Hyundai service department does. More

by NELSONAMYALBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

They have a very friendly staff. The waiting area is nice. And the service is great. More

by Jesselsixer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

I told the representative of my issue with my car and he detected the problem and was on it as well as letting me know I needed tires and an alignment With prices so high, I had to wait so long as I had mo More

by CROCKETT_BERMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

Will never go there again . They lied to me and it's only about money More

by bronydejesus711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Crawford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

The Maintenance department did not accept the store coupon that is sent out to customers. . The price was high, for an oil change. Wait time was long with an appointment. Poor customer service. Overall More

by N/A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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