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Capital Hyundai Of Jacksonville - Service Center

Jacksonville, NC

4.7
752 Reviews

752 Reviews of Capital Hyundai Of Jacksonville - Service Center

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December 19, 2024

Service is great. People are always very nice. They are very fast and informative. They are upfront with information. More

by KAYKAY955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

When I called to schedule the appointment the young woman was friendly and knowledgeable. Questions that she could not answer she put a note in the folder so the serbice guy could answer them and explain ho More

by Brat36.tp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

I was taken care of with the utmost care and greatly appreciate all that the Hyundai service department does. More

by NELSONAMYALBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

They have a very friendly staff. The waiting area is nice. And the service is great. More

by Jesselsixer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

I told the representative of my issue with my car and he detected the problem and was on it as well as letting me know I needed tires and an alignment With prices so high, I had to wait so long as I had mo More

by CROCKETT_BERMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

Will never go there again . They lied to me and it's only about money More

by bronydejesus711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Crawford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

The Maintenance department did not accept the store coupon that is sent out to customers. . The price was high, for an oil change. Wait time was long with an appointment. Poor customer service. Overall More

by N/A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
December 13, 2024

They were very friendly and helpful dealing with my situation! Which I feel wasn’t a normal repair situation! Great job! More

by Ron Holtsford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane
December 13, 2024

Very helpful, kept in contact with me to let me know how things were moving along More

by MELISSA112567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

Very good experience! Very friendly and professional staff. Positive experience and would highly recommend. Waiting area very clean, spacious and comfortable. More

by Sweatte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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