Capital Hyundai Of Jacksonville - Service Center

Service is slow. Slow to receive parts. Keeping a customers car for more than a week is poor business. Took my Hyundai to a different dealership for service. Took 2 d Slow to receive parts. Keeping a customers car for more than a week is poor business. Took my Hyundai to a different dealership for service. Took 2 days... More

Love my guys in the service dept. I can always count on them whenever I need help. I can always count on them whenever I need help. More

Quick efficient didn’t do any unnecessary work. In and out quickly in less than hour. In and out quickly in less than hour. More

My appointment was canceled so there is nothing to report. They called and canceled said computer system down. report. They called and canceled said computer system down. More

Employee could have had a better attitude. Took too long just to have oil changed and tires rotated. Took too long just to have oil changed and tires rotated. More

Service there is always top notch. Staff are friendly, informative, helpful and professional. Service area is always clean, bright and welcoming. Staff are friendly, informative, helpful and professional. Service area is always clean, bright and welcoming. More

Very professional, curtious, prompt and efficient. Would recommend Capital Hyundai to family and friends . Thank you Would recommend Capital Hyundai to family and friends . Thank you More

I scheduled about two weeks ago to have 2 factory recall issues addressed. The day before my scheduled appointment I recieved a text confirming my appointment. I drove an hour and a half to this location bu issues addressed. The day before my scheduled appointment I recieved a text confirming my appointment. I drove an hour and a half to this location but upon arriving for my appointment at 2:45pm I was told they would have to reschedule because they needed to order a fuse. When I asked why they didn't call me and tell me that, or even let me know when I made the appointment in the first place (as I took a day off work for this and now have to drive another hour and a half back on top of the hour and a half I already drove to get there), the gentleman I was speaking to replied simply "we'll call you to schedule when the fuse comes in" and then proceeded to assist another customer nearby. Unbelievably unprofessional and completely unacceptable. More

Super easy to work with, moved with a sense of urgency to make sure my vehicle was done in a timely manner. make sure my vehicle was done in a timely manner. More

I was very comfortable and felt welcomed, I look forward to getting my car fixed. to getting my car fixed. More