Capital Hyundai Of Jacksonville - Service Center
Jacksonville, NC
569 Reviews of Capital Hyundai Of Jacksonville - Service Center
mr Smit, the Service Adviser was courteous and very professional in his dealings with me as a part of the process... don't know the name of the individual technician that actually worked on my vehicle, professional in his dealings with me as a part of the process... don't know the name of the individual technician that actually worked on my vehicle, but i am very satisfied with the work they did... More
Work was completed in good time, wait was short. Employees were friendly. Waiting area was nice. Employees were friendly. Waiting area was nice. More
My scheduled appointment was for 3pm routine oil change 15,000 mile check up. I did not leave until 5:00 pm. Very long wait and poor customer service. When service was complete my name was called from arou 15,000 mile check up. I did not leave until 5:00 pm. Very long wait and poor customer service. When service was complete my name was called from around the corner. Guy just yells out customer last names instead of getting up and coming to tell you that your vehicle is ready. More
Easily made an appointment online for my inspection, arrived on time and they were done in 15mins. Very professional and friendly. arrived on time and they were done in 15mins. Very professional and friendly. More
Technician left the cover off the fuse compartment, did not reset the service needed alert and did not top off the fluids. Service took over 2 hours to complete. not reset the service needed alert and did not top off the fluids. Service took over 2 hours to complete. More
Capital Hyundai of Jacksonville is by far the BEST dealership and service center I have ever been to. The staff are always friendly and extremely helpful. I’ve been working with Justin for over a year dealership and service center I have ever been to. The staff are always friendly and extremely helpful. I’ve been working with Justin for over a year now and he has set the standard for amazing customer service! As a woman, I’ve always felt comfortable, never ripped off, everything explained in detail and always treated with respect. I would definitely recommend this dealership 100%! More
Very friendly and helpful I will return for my auto service needs in the future. service needs in the future. More
The Hyundai maintenance department gives great professional service and very personable service assistance. Appointment was scheduled on time. professional service and very personable service assistance. Appointment was scheduled on time. More