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Capital Hyundai Of Jacksonville - Service Center

Jacksonville, NC

4.6
651 Reviews

651 Reviews of Capital Hyundai Of Jacksonville - Service Center

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December 21, 2024

Very nice people, with great customer service. Got to my appointment and they were ready for me. More

by MSOPKIW1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
December 19, 2024

Kind, respectful and good work in a timely manner. Very accommodating and clean environment to be in More

by Jake.kirby0555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Justin surpasses the typical standard for customer service in every way. He sees, hears, and treats every patron to meet their individual needs. Services is timely, efficient, and thorough. More

by DENBREEDING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Just the worst experience I have had with buying a car. Communication was horrible. No one seem to be educated on anything. More

by batahell45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wally Goodrick
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Christensen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Clay
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Stefan Prevatte
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Crawford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

This is the second time we bought a vehicle at this dealership and we are very pleased they went out of their way to help us More

by hersaltysoul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wally Goodrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna sales rep
December 19, 2024

They were courteous, friendly, and kind and the service was quick and they were very helpful More

by davoightsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Lauren was very helpful in scheduling and setting up my appointment. Your service was on time and courteous.. More

by KRAINES101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Colyer
December 19, 2024

Service is great. People are always very nice. They are very fast and informative. They are upfront with information. More

by KAYKAY955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

When I called to schedule the appointment the young woman was friendly and knowledgeable. Questions that she could not answer she put a note in the folder so the serbice guy could answer them and explain ho More

by Brat36.tp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

I was taken care of with the utmost care and greatly appreciate all that the Hyundai service department does. More

by NELSONAMYALBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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