Capital Hyundai Of Jacksonville

caring, friendly great hospitality eager to find fix problems you have with your vehicle prompt problems you have with your vehicle prompt More

If you have to leave messages for service they don’t get returned. I left 4 no one returned. But, when the car was ready to be picked up I was called at the time to update and inform that was great. If returned. I left 4 no one returned. But, when the car was ready to be picked up I was called at the time to update and inform that was great. If only calls were returned or answered I know it’s busy and I’m sure short handed but that many and I hung up and kept trying to also get no response. More

When I first came into the Capital Hyundai of Jacksonville, I was greeted by Jerome Clay. He is a professional, caring, and knowledgeable sales representative, who found me a great 2018 Hyundai A Jacksonville, I was greeted by Jerome Clay. He is a professional, caring, and knowledgeable sales representative, who found me a great 2018 Hyundai Accent, that I financed. Also, the automotive department are a great, professional, and hard working team that keep my 2018 Hyundai Accent in excellent working condition thus far. More

This dealership is very professional, warm customer service, and very professional. I recommend this establishment for purchasing and maintaining your vehicle. Thank you. service, and very professional. I recommend this establishment for purchasing and maintaining your vehicle. Thank you. More

They took care if a recall that I had whilebI was there for an oil change. for an oil change. More

I’ve been coming to Hyundai for years and have been satisfied and referred them to others.. satisfied and referred them to others.. More

The service was outstanding and the service advisor were very professional knowledgeable and outstanding. Thank you! very professional knowledgeable and outstanding. Thank you! More

Mike Allen was my sales rep and I couldn’t be happier. I am a single mom and I work two jobs full time. I didn’t have the ability to go to the dealership so Mike brought the vehicle of my choosing to my h I am a single mom and I work two jobs full time. I didn’t have the ability to go to the dealership so Mike brought the vehicle of my choosing to my home to test drive and everything! I was even able to do the paperwork from home as well! Super impressed with the superior service that I received from Mike. He answered all questions that I had and I feel really good about my purchase. 10/10 highly recommend. More

Took time off from work and made arrangements with car rental to drop off my car for repairs needed. Then they tell me they don’t have all the parts. I don’t think they even looked at the parts until I go rental to drop off my car for repairs needed. Then they tell me they don’t have all the parts. I don’t think they even looked at the parts until I got their. They keep forgetting the details of the repairs needed, and I had to make 4 phone calls to get a revised repair estimate, not including many phone calls made with no answer in the service department or it goes into a voice mail that is not set up yet. After the 4th call for the estimate needed I still waited another 2 days. Then estimate didn’t make sense and was done unprofessionally. The revised estimate was less then the first one because they can’t remember all the details or they don’t keep notes. Then I’m told the added part comes with the section that needs to be painted which it clearly does not. So first it needs a body shop then it doesn’t. The job will take couple days. Then it changed to 4 hours. Oops they forget there was paint involved. Then 3 days. Gracious!! 2 different stories from 2 different people. Now I don’t trust them to even change my oil. I will drive an hour and go to New Bern from now one. I went against my better judgement even after reading all the lousy reviews with this place. I won’t do that again. More

Bought both cars there from Mike Allen. He's a very friendly guy who really doesn't put a ton of pressure on a prospective buyer. After we purchased our last car, we realized we accidentall He's a very friendly guy who really doesn't put a ton of pressure on a prospective buyer. After we purchased our last car, we realized we accidentally left a garage door opener in the trade in. He was kind enough to deliver it to our house all the way in Richlands that evening. I would recommend going to see him if you're in the market for a Hyundai! More