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Capital Hyundai Of Jacksonville
Jacksonville, NC
1,004 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,004 reviews
June 25, 2023
The service department always gives us incredible service. Everyone is always so friendly and kind! service. Everyone is always so friendly and kind! More
by RACHELCOOK_94
Verified Customer
June 25, 2023
Excellent on checking car and what needs to be done. Explained everything and repaired all items identified. Friendly and helpful staff. Comfortable waiting area while car being serviced. Explained everything and repaired all items identified. Friendly and helpful staff. Comfortable waiting area while car being serviced. More
by JVBOND008
Employees Worked With
Other Employees :
All employees in building spoke and welcomed me.
June 24, 2023
I owe a lot to Ashlee. A young lady who understands the customer and your business. After several discussions with her about what I was looking for she took the ball and ra A young lady who understands the customer and your business. After several discussions with her about what I was looking for she took the ball and ran it over goal. She connected all the dots that sent me to the dealer I purchased from. I’d say she was most influential in my purchase because she had such a broad understanding of my issues. She deserves a huge pay on the back please tell her that I said thank you for making it so right and so easy. Great Job!! The salesman at the dealership was also awesome. He quickly understood my desires and delivered a great solution. All without an issue and never thinking of his own needs. He truely put the customer first snd like Ashlee delivered the Goods In style once these two were finished all That was needed was my signature on a few pieces of paper and soon I was being given instructions on the operational o trolls available to the driver. Once again it was fine perfectly. I can honestly say that Capital will be my choice for a go to dealership. When I drove out today I had met the best sales team who delivered on every promise. More
by iampjm
Employees Worked With
Other Employees :
Not sure there were any but every single person I met in the dealership was amazing. , Alex Wilson
June 24, 2023
I was treated as if I was important and not as just another customer they had to put up with. My service was completed quickly and I was enforced of what was done and what to expect down the road. Shaw another customer they had to put up with. My service was completed quickly and I was enforced of what was done and what to expect down the road. Shawn was great! More
by KBLAKLEY715
June 24, 2023
Easy to make an appointment with for an oil change. Very helpful with extra services needed. Very helpful with extra services needed. More
by USMCGOLD
Employees Worked With
June 24, 2023
We absolutely loved our dealer. He knows how to talk to people. This a Clean dealership. He knows how to talk to people. This a Clean dealership. More
by Escribakayla53
June 23, 2023
xxxxxxxx who lie about the warranty, only got free oil changes for 30k miles, NOT 36k as promised , and the fact that they don’t have complimentary cars but still advertise that they do. They charge as mu changes for 30k miles, NOT 36k as promised , and the fact that they don’t have complimentary cars but still advertise that they do. They charge as much or more than a regular place does for less service, especially oil changes. More
by keeyth
Employees Worked With
Other Employees :
Mike was my sales guy. Must’ve had the good sense to leave.
June 23, 2023
Justin was our service manager and he was outstanding. Took care of our issues with absolutely no problem. He has my highest recommendation. We are very pleased with the service at this dealership. Took care of our issues with absolutely no problem. He has my highest recommendation. We are very pleased with the service at this dealership. More
by eleshchyshyn
Employees Worked With
June 23, 2023
The service wear great ang people were very nice we be back soon for service with you all. back soon for service with you all. More
by Smiley
Employees Worked With
