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Capital Hyundai Of Jacksonville
Jacksonville, NC
1,003 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,003 reviews
October 07, 2024
Well did not put my oil change sticker in the windshield and didn’t fully my coolant and didn’t fully my coolant More
by MRS.GJAMES504
Verified CustomerEmployees Worked With
October 06, 2024
Excellent customer service. Friendly staff. Clean facility. Got right in. The bottom line was right on target with the estimate I got online and again before they started the wo Friendly staff. Clean facility. Got right in. The bottom line was right on target with the estimate I got online and again before they started the work. They also fixed a recall I wasn't aware of. Highly recommend. More
by SARA.LEE.SPARKLES
October 03, 2024
The technician did not hook the battery cable up correctly and I had trouble with my car not started. My nephew found it and adjusted it for me correctly and I had trouble with my car not started. My nephew found it and adjusted it for me More
by DOLLYJLOWERY
Employees Worked With
Shane Colyer
October 03, 2024
The customer service is out of this world. I could not be happier with the dealership, service department and employees. In a world where customer service isn’t always the best, it is refreshi I could not be happier with the dealership, service department and employees. In a world where customer service isn’t always the best, it is refreshing to go somewhere that the employees greet you with a smile and listen to your concerns!! More
by Kristi McMurdy
Employees Worked With
October 03, 2024
Justin Smith in service is the only reason I'd keep going back to Hyundai. Justin has been incredibly helpful for many years with my Hyundai. If I've ever had an issue he'd promptly get it taken care of or a back to Hyundai. Justin has been incredibly helpful for many years with my Hyundai. If I've ever had an issue he'd promptly get it taken care of or addressed. Most recently my car has experienced some mechanical issues that came with various associated problems and he has gone above and beyond measures to make sure I was taken care of and my situations were handled. This guy works extremely hard and cares about his customers, I'm certainly very grateful for him. More
by Brittany
Employees Worked With
October 03, 2024
Our service representative (Justin) did a great job of trying to work with us, help troubleshoot the issue and elevate the solution in order to get our vehicle repaired. We very much appreciate that!! trying to work with us, help troubleshoot the issue and elevate the solution in order to get our vehicle repaired. We very much appreciate that!! More
by jfuqua11
Employees Worked With
October 01, 2024
They are very professional, fast, and knowledgeable with the services they provide. I won't take my car anywhere else the services they provide. I won't take my car anywhere else More
by lotsoflove11104
October 01, 2024
They were very friendly and helpful, willing to negotiate, handled it very fairly when a car I had just purchased had a problem with the radio / nav system. negotiate, handled it very fairly when a car I had just purchased had a problem with the radio / nav system. More
by MTC
Employees Worked With
Ezra
September 30, 2024
Traded in three cars process was made as good as possible. Salesman Ezra was very good and helpful possible. Salesman Ezra was very good and helpful More
by mjjmiller3
September 29, 2024
Dealer installed a hitch in our 2023 Sante Fe that we purchased one year ago. Iwe were called it was ready for pickup much faster than we expected. purchased one year ago. Iwe were called it was ready for pickup much faster than we expected. More
by Mwhiteonneuse
