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Capital Hyundai Of Jacksonville

Jacksonville, NC

4.7
1,350 Reviews
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2325 N Marine Blvd

Jacksonville, NC

28546

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Showing 1,350 reviews

July 10, 2025

Appeared to be sincerely concerned about the situation that customer was experiencing.! Attempted to solve the problem. More

by MILLERMARTHENIA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

I am so very pleased with the work and customer service to fix my vehicle. The service writers and the mechanic did a super job. Feels like new to drive now. More

by Donna B
Workmanship
Recommend Dealer
Yes
Employees Worked With
Shane. 5 stars.
July 10, 2025

That fixed a problem That another dealership broke Everyone was very courteous and knowledgeable and very respectful More

by vivianpoole33
Recommend Dealer
Yes
Employees Worked With
Shame
July 10, 2025

Service Manager/service writer was extremely unwelcoming and unfriendly. Had never used Capitol Hyundai for service before and will never again. I usually drive 70 miles to Pecheles Hyundai in Greenville f More

by EMCDONALD.2-34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Crawford
2.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2025

The Service Advisors, Justin and Josh provided outstanding customer service and support in all my vehicle concerns every time I come there. The professionalism they display cannot be said enough. More

by PIPERR63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2025

Was there for fuel injector replacement. Justin was in constant communication and let me know the status of the vehicle. More

by Plockhart91
Recommend Dealer
Yes
Employees Worked With
Justin
July 08, 2025

I went for a normal recall and the issue was fixed. However, my problem came when I had multiple scratches in the hood of my car and no one informed me about any incidents. I have not taken any legal a More

by Yoyotr3
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2025

walked into dealership to look at numbers and he immediately showed me and helped me find something I liked and got working on the numbers immediately! Was very fast ! Was in and out with new car in More

by akacorbin
Recommend Dealer
Yes
Employees Worked With
Riley (young guy just turned 20)
July 06, 2025

Always super nice and straight to the point. I usually come in alone and as a female that doesn't know a lot about vehicles that can be nerve wracking. But Capital Hyundai of Jacksonville has ne More

by mikayla.gass1999
Recommend Dealer
Yes
July 06, 2025

Everyone was congenial and professional through the entire transaction. No pressure and totally transparent sale. The dealership went out of their way to make sure I was satisfied. They even delivered More

by HEDGEJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon - sales
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