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Capital Hyundai Of Jacksonville

Jacksonville, NC

4.7
1,527 Reviews
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2325 N Marine Blvd

Jacksonville, NC

28546

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Showing 1,527 reviews

August 12, 2023

These guys are awesome (Josh, Shane and Justin). .theres not an issue they cant handle. They get me in asap and fix all problems with my 2017 Genesis....they are always professional, and courteous, More

by Alvinicem1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Coyler (sp)
August 12, 2023

I am very happy to be a part of the Hyundai family. The personal service is exceptional as well as the service on my 2022 Palisade. Chris who sold me my car and Justin who help me with my car this pa More

by MHURST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2023

I would say customer service especially Ms Dakota and the rest of the service staff and department overall is well trained, customer oriented to the extent that they are ambassadors. More

by KENNETH.DOHERTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Sink
August 08, 2023

Chris and the team made the process very smooth. They had the vehicle ready when we arrived. More

by GBond.mpc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2023

I understand the shortage of technicians. The car was dropped off on a Tuesday and didn’t receive it back until the next Friday and all it need was a motor flushing More

by JIMJ81874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2023

Really knowledgeable service advisors. Good value for your money. New service facility on the way. I recommend using Capital, but be prepared for a wait. More

by emcarter51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2023

From the time we arrived on the day we looked at vehicles, we were impressed with every staff member we encountered. Many checked with us to see if we were being helped by someone in the dealership More

by Sueholloman14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wally Goodrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Allen-5 stars!!!!!
August 07, 2023

Capital Hyundai of Jacksonville service department has gone above and beyond to help me. The service manager Josh and service representative Justin have done more for me and my family in helping to have t More

by benji312000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2023

Been there twice. Everyone very generous and kind. The service is very good. Had appt, may have waited 10-15 min. But very clean, relaxing and nice atmosphere. More

by italialindi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2023

I was impressed with the engine cleaning. Prices are high for services. More than others More

by SHARONB28546
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
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