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Capital Hyundai Of Jacksonville

Jacksonville, NC

4.6
1,004 Reviews
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2325 N Marine Blvd

Jacksonville, NC

28546

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Showing 1,004 reviews

September 21, 2024

They put the wrong oil in my car. They put 0w20 when it calls for 0w30. It says it in the manual and even on the oil cap. I'm wondering if they choose the wrong model Elantra? Either More

by homerheadshark789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

Service was professional, personable, and reliable. My service was completed in much less than estimated time while I waited. More

by Jjclement
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2024

Short wait time, polite employees, clean and efficient work. Problem with my 1st visit (vin #) but was satisfied. More

by Cehelms02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2024

Always a quick experience. I have never had a problem when it comes time for maintenance. More

by TYLERPINKNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2024

All went well and was smooth. The hardest part was getting the parts and an appointment. More

by Mashjoy0318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2024

They were able to fix my car in short order during a holiday week at a reasonable price More

by Taxman59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2024

The young lady in there was the best. Can you give me a discount next time come? More

by TINALOPEZ614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

I thought my appointment was on a certain day but when I went in I was told I had missed it. The personnel was accommodating and worked on the car. It was worked on in a timely fashion. Thanks for being coo More

by Lkives
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

Fast and professional while working on my car, and was helpful even after the main issue was fixed. Will happily go back for any further assistance. More

by KENT.TRAVIS999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

Everyone was very pleasant and courteous. The wait was not long at all. I will be coming back More

by oliverbhill44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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