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Capital Hyundai Of Jacksonville
Jacksonville, NC
1,000 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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November 24, 2024
Very poor customer service, they will try to sell u things you don’t need things you don’t need More
by aubdog17
Verified Customer
November 24, 2024
The service team at Capital Hyundai provided exceptional care, professionalism, and efficiency, ensuring a seamless experience. care, professionalism, and efficiency, ensuring a seamless experience. More
by markezious.washington
November 21, 2024
Brake pedal hard press down causing at least 3 tries to start the engine. On first try pedal wouldn't budge, on second try dash would light up but engine wouldn't start, on third try engine started but wit start the engine. On first try pedal wouldn't budge, on second try dash would light up but engine wouldn't start, on third try engine started but with a struggle. This problem exists only in the morning. Capital said too much air in the line. The problem got worse. I went to Hyundai of New Bern today 21 Nov but problem could not be duplicated due car was already warmed up. They tested the battery and had to replace it. They did a fuel service, exchanged brake fluid, changed front brake pads, resurfaced front rotors, rotated the tires. The transmission Capital installed is doing very well. Capital has on order for me a motor for the right rear window. More
by SMITHMARILYN
Employees Worked With
November 20, 2024
The people who help me with the car were very professional made my visit very. Pleasant thank you very much professional made my visit very. Pleasant thank you very much More
by sammie332002
November 20, 2024
Prompt, transparent, clean environment and relaxing waiting area. Very helpful with suggestions without being pushy. waiting area. Very helpful with suggestions without being pushy. More
by BRANDONCNASH
November 19, 2024
The entire staff was super friendly and informative. It was my first time coming to this dealership and definitely won’t be the last . It was my first time coming to this dealership and definitely won’t be the last . More
by JOCELYNJSTEVENS
November 19, 2024
Outstanding Service Department. Everybody seams to be quite knowledgeable about their work. Would recommend anybody to have their car serveviced there. Everybody seams to be quite knowledgeable about their work. Would recommend anybody to have their car serveviced there. More
by Charles Robinson
November 18, 2024
Dealership was helpful in getting the car we wanted. Sales associate, Sean Pelfrey, was knowledgeable and great with answering our questions. Sales associate, Sean Pelfrey, was knowledgeable and great with answering our questions. More
by Bb
November 17, 2024
We shared with Sean that we planned to test drive 3 different vehicles, the Rav4, the CRV, and the Tucson. Sean was very professional, he answered all our questions and provided any information we req different vehicles, the Rav4, the CRV, and the Tucson. Sean was very professional, he answered all our questions and provided any information we requested. It was nice not feel any pressure. We're pleased with our new Tucson and Sean made the experience very pleasant. Thank you, Danielle Stewart More
by Asuwishclnsrv
November 16, 2024
Riley and other staff members were so helpful in getting me the car I wanted. me the car I wanted. More
by Rachel
