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Capital Hyundai Of Jacksonville
Jacksonville, NC
1,409 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,409 reviews
August 31, 2025
Everyone was wonderful. Service time wasn’t long. Waiting area was clean. Definitely showed that they cared Service time wasn’t long. Waiting area was clean. Definitely showed that they cared More
by Lsw
Verified CustomerEmployees Worked With
August 28, 2025
I have nothing but praise to say about this service department. They have always been pleasant, helpful and personable. I like it when they remember me and my car, I would never go anywhere else. department. They have always been pleasant, helpful and personable. I like it when they remember me and my car, I would never go anywhere else. More
by NOWWHUT4
Employees Worked With
August 28, 2025
This dealership as a whole is great. The customer service is friendly, sales is personable but my favorite is the Service Dept since thats who I interact with most. I love these guys an The customer service is friendly, sales is personable but my favorite is the Service Dept since thats who I interact with most. I love these guys and our lady, Lauren. They are always there for me and my Genesis. More
by Alvinicem1
August 28, 2025
Great interaction I had with Brandon with purchasing my vehicle, it was so good i had to put my mom on and she got one as well vehicle, it was so good i had to put my mom on and she got one as well More
by TYBOSARGE
Employees Worked With
Other Employees :
Brandon
August 26, 2025
They were very polite and helpful. Any and every time I’ve needed service to my vehicle, they've went above and beyond. Any and every time I’ve needed service to my vehicle, they've went above and beyond. More
by Shala Boyd
Employees Worked With
August 25, 2025
I had my windshield replaced by a 3rd party company at your shop and the company cased damage to the "gaskets" on the pieces around my windshield and somehow I'm responsible for paying the almost $400 to your shop and the company cased damage to the "gaskets" on the pieces around my windshield and somehow I'm responsible for paying the almost $400 to replace the pieces to fix it which is absurd. It wasnt like that when I purchased the vehicle, I shouldn't be liable for damage done by a company ya'll hired to replace the windshield. More
by RHYSJULIEN
Employees Worked With
NA
August 24, 2025
I love the staff in the service center. They talked to me about my cars needs and made repairs in a fast time. I will absolutely be back when my car needs repairs. They talked to me about my cars needs and made repairs in a fast time. I will absolutely be back when my car needs repairs. More
by Shannda
August 23, 2025
The customer service is exceptional. The employees in the service department are considerate, they listen and answer all of my questions/concerns with honesty and are more than happy to The employees in the service department are considerate, they listen and answer all of my questions/concerns with honesty and are more than happy to explain everything. More
by Kristi McMurdy
Employees Worked With
Service department
