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Capital Ford

Raleigh, NC

4.6
1,495 Reviews

4900 Capital Blvd

Raleigh, NC

27616

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1,495 Reviews of Capital Ford

July 19, 2023

I have always appreciated the excellent customer service I've received from Capital Ford. And I've always had my service completed before I expected. I would highly recommend others coming to this dealershi More

by DTC4REAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Bouché
July 19, 2023

They serviced my car and did the state inspection. Very thorough and as far as I can determine, all seems to have been done well. More

by LBPEACE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Bouché
July 19, 2023

Another great experience with Capital Ford and John Blackwell. Happy to keep buying cars from here. Every part of the transaction is done with transparency and ease. More

by OSUHATOUM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Blackwell
July 18, 2023

Management,, Mr. James Bennet is down to earth and honest. Salesperson, Jordan is straight forward and reliable. More

by alanobest
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Bennet, Jordan Copley, Mike Vevurka
July 18, 2023

They have experience. They are expert. They fixed my car very well. I give them five stars. More

by Farshad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Bouché
July 18, 2023

I came a hour away and I was pleasantly surprised at how smoothly things went. Robert Kennedy was amazing at being upfront with us and it’s not often you can say “ I trusted my salesman!!” I love my Kia Sor More

by Burns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Kenney
July 18, 2023

Dealer had my vehicle all day and was supposed to complete to recalls then do an inspection. They did not do the inspection which will cause another trip and additional inconvenience. More

by Jon Hale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phillip Bouché
July 18, 2023

The young man who assisted me was curtious, respectful and professional. It has been a long time since I have that level of excellence. More

by MICHAELJOHNYOSHIORYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't recall
July 18, 2023

The dealership is great. People. Customer service really know the jobs. Not afraid to talk to you about your car. Very friendly. More

by dgpmunson
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
July 18, 2023

Fast Lane was slow Lane. Oil change and tire rotation took one and a half hours and tire pressure wasn’t checked because tire pressure was low in one tire, may be that’s an e More

by johnamari1003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phillip Bouché
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