
Capital Ford
Raleigh, NC
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1,495 Reviews of Capital Ford

Experience This experience has been the best from start to finish. Moise was extremely helpful in assisting me with my decision. Big thank you to him. This experience has been the best from start to finish. Moise was extremely helpful in assisting me with my decision. Big thank you to him. More
The most pleasant experience I've had buying a car I'm 25 years old and I've had way too many cars for my age so I've had a plethora of experiences with dealers all over NC. This is by far the best exp I'm 25 years old and I've had way too many cars for my age so I've had a plethora of experiences with dealers all over NC. This is by far the best experience I've had and the car wasn't even for me. My wife has horrible anxiety with dealerships and gets overwhelmed quick. This dealer let me do all the footwork for her and in a couple days all she had to do was come in and sign and it took 20 minutes tops. It actually took 20 minutes, not the normal 20 "dealership" minutes. Long story short: She was $7K upside down on a Jeep lease that she got screwed on. They absolved all her debt except $500 and put her into the exact car she wanted. She couldn't be happier. Bottom line: You want a dealer that will ACTUALLY help you and not try to shove everything down your throat at once? Just an all around no xxxxxxxx kind of dealer? This is it. Jon Smith and Doug Creech were the two to help us out and their cooperation and professionalism cannot be understated. True dream team. What are you waiting for? Go see them. More

Great experience Great service and Jim Pitts is a great salesman..he works with your needs and goes way beyond to make things happen!! You should see Jim, he can get y Great service and Jim Pitts is a great salesman..he works with your needs and goes way beyond to make things happen!! You should see Jim, he can get you in a new vechile !! More
Excellent experience I purchased a 2018 Edge Sport which John helps me find to meet my driving needs. Most important part of my experience was the kindness that was showe I purchased a 2018 Edge Sport which John helps me find to meet my driving needs. Most important part of my experience was the kindness that was showed to me and my daughter during the buying process. John and others really took care to make sure we were able to get in and out quickly as possible so that we could stick to our busy schedule. More
Great buying experience Rlchard is great person to work with and helped us during the buying experience I would recommend him and Capital Ford for your next Ford Rlchard is great person to work with and helped us during the buying experience I would recommend him and Capital Ford for your next Ford More
Experience Exceeds Expectations!! I had a wonderful experience purchasing a Used Ford Escape. My salesman John Blackwell was extremely knowledgeable and made the car buying process e I had a wonderful experience purchasing a Used Ford Escape. My salesman John Blackwell was extremely knowledgeable and made the car buying process enjoyable, he went above and beyond to make sure I purchased the SUV I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a the car, the process was absolutely painless, so quick and professional. I highly recommend Capital Ford In Capital Boulevard and John in particular to anyone who is looking for a new or used vehicle. More
Great Customer Service John Blackwell is awesome to work with. He is my go to person each time I visit Capital Ford. I highly recommend John to anyone looking to buy a vehic John Blackwell is awesome to work with. He is my go to person each time I visit Capital Ford. I highly recommend John to anyone looking to buy a vehicle. He is very polite, professional and an all around great person. I look forward to working with John again in the future on my next vehicle purchase. More
Great experience We really enjoyed working with John Blackwell and highly recommend him. He answered all of our questions and got back with us quickly when we left a We really enjoyed working with John Blackwell and highly recommend him. He answered all of our questions and got back with us quickly when we left a message. John made the car buying experience stress-free. We went from starting to think about buying a replacement van to owning one in one week! More
Awesome Customer Service! We experienced nothing short of excellent professionalism and customer service from the very start. Doug Creech(Sales Associate) & Kevin Davis(Finance We experienced nothing short of excellent professionalism and customer service from the very start. Doug Creech(Sales Associate) & Kevin Davis(Finance). These 2 guys welcomed us to the Capital Ford Family GENUINELY!! Doug knew everything about the vehicle he was selling. If I had a question about features, performance, or inner workings, he instantly knew how to truthfully answer anything I asked. Was kind of 50/50 on purchasing but Doug made sure I wanted that vehicle by informing me of EVERY bell & Whistle! He truly Sold it! Kevin then worked his magic in finding me the BEST FINANCIAL OFFER suitable to my budget. He worked diligently to make sure my wife and I were completely comfortable and satisfied with every decision we were about to make. On the day we picked up our vehicle..Kevin came out to welcome us and make sure everything was satisfactory, (checked on us, like family). With a salesman and numbers man like Doug & Kevin....Capital Ford is TRULY WINNING!! Thank you Both! JOB WELL DONE!! More
Hassle free easy purchase Sales personnel Roger Benoit was very professional and very knowledgeable in the product. Staff was very friendly they have a large inventory with gr Sales personnel Roger Benoit was very professional and very knowledgeable in the product. Staff was very friendly they have a large inventory with great prices. Financing was effortless. More