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Capital City Honda

Sacramento, CA

4.6
447 Reviews

3630 Fulton Ave

Sacramento, CA

95821

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447 Reviews of Capital City Honda

September 29, 2022

Service and staff friendly No crazy dealer mark up like others dealership in town. Go see Ali and Kieth they are the best. Definitely recommend to everyone More

by Tomcao
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali and Keith
Sep 30, 2022 -

Capital City Honda responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

September 26, 2022

When I purchased my new CRV in January 2022, the salesman implied that the window tinting, alarm system and the clear bra were already installed on the vehicle and I didn't have a choice but to pay for those More

by franz
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gio, Erik,
Sep 26, 2022 -

Capital City Honda responded

Please contact me directly so I can resolve this issue for you, I have not received any messages but look forward to speaking with you. Devin Smith General Manager 916.514.4001 dsmith@capcityhonda.com

September 22, 2022

Felecia are salesperson was professional and friendly answered are questions with knowledge and kindness..Capital City was very professional. More

by toil-fabled.0l
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix &Roy
Sep 23, 2022 -

toil-fabled.0l responded

iam not Felecia

Sep 23, 2022 -

toil-fabled.0l responded

sry not sure who felica is .just a customer

September 22, 2022

I am very pleased with the service I received today at capital city Honda. My service advisor was friendly and I felt he took good care to make sure my car was in good working order More

by Sacramento Traveler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerrod Wood
Sep 26, 2022 -

Capital City Honda responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

September 20, 2022

Fast! Friendly. Easy to get an appointment. Best service people around!! Definitely recommend going here! More

by Badmonti22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Sep 26, 2022 -

Capital City Honda responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

September 18, 2022

Friendly, knowledgeable, on time service. Clean bathrooms and convenient waiting area. A Very good experience More

by lglprop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa
Sep 19, 2022 -

Capital City Honda responded

Thank you for being our customer, we appreciate your kind words. We are thrilled that you had a pleasant service visit! We thank you for your business and look forward to your next visit!

September 17, 2022

Sales needs to work on communication and responsiveness to customers. Multiple miscommunications when buying a car and they don’t even call you back or respond to your email. More

by Taycan29
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Capital City Sales
Sep 19, 2022 -

Capital City Honda responded

Thank you for bringing this to my attention. I apologize for any lack of communication you experienced. I would like an opportunity to fix this and to earn your business, please contact me at dsmith@capcityhonda.com. I look forward to speaking with you. Devin Smith General Manager

Sep 20, 2022 -

Taycan29 responded

Hello Devin, I received a response from Karla, however now I have not heard back again. I guess emails are not monitored by most staff. I’m concerned because I was only provided the signature page of the Honda CPO papers, when there are four. Karla sent me the others are there are multiple “no” check marks in that it does not meet CPO standards. I kindly ask for Capital City to resolve this issue and provide service to clear all inspection points. Please email me when you get a chance. Thank you.

September 10, 2022

Very efficient, friendly and CAPABLE When I picked up my car it drove like it was brand new. More

by Jerry Ryle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pham Vue
Sep 12, 2022 -

Capital City Honda responded

Thank you for being our customer, we appreciate your kind words!

September 09, 2022

Professional and friendly staff makes you feel welcome. Therefore, I will definitely come back for anything here. More

by Jetta1573
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Sep 09, 2022 -

Jetta1573 responded

Thank you. For excellent service. I hope I got the advisors name right. Thank you.

Sep 12, 2022 -

Capital City Honda responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Sep 12, 2022 -

Jetta1573 responded

Thank you for taking good care of my car also. It was a good and stress free experience.

August 23, 2022

First off, BEST new car purchase experience of my (long) life! We walked in, bought a new CR-V for only MSRP, there were NO extra add-ons, NO market adjustment, NO haggling. It was like buying any other ite More

by Ken E
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Lopes
Aug 29, 2022 -

Capital City Honda responded

Thank you for the review, Ken! We are very happy to hear that our team treated you well and was able to help you with your shopping experience. Enjoy your new vehicle and have a great day!

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