Capital City Honda
Sacramento, CA
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447 Reviews of Capital City Honda
Service and staff friendly No crazy dealer mark up like others dealership in town. Go see Ali and Kieth they are the best. Definitely recommend to everyone others dealership in town. Go see Ali and Kieth they are the best. Definitely recommend to everyone More
When I purchased my new CRV in January 2022, the salesman implied that the window tinting, alarm system and the clear bra were already installed on the vehicle and I didn't have a choice but to pay for those implied that the window tinting, alarm system and the clear bra were already installed on the vehicle and I didn't have a choice but to pay for those items if I wanted that car. So I did. I found out after the paperwork was done that they items weren't installed and I could have refused them. I spoke to someone at the dealership and they said there was nothing they could do since I'd already done the paperwork. I finally agreed to the window tinting and alarm, but I didn't want the clear bra installed and wanted a refund or a reduced loan. The dealership has refused to speak to me about this issue since then. I've called and left several emails and have received no response. I did get a response on a YELP review I left with a name and a phone number from someone at the dealership that said to call him to work it out. I called several times, left messages, and received no response. They lie or at the very least sneak in items and imply that you have to have them, when that's not true. Buyer beware. More
Felecia are salesperson was professional and friendly answered are questions with knowledge and kindness..Capital City was very professional. answered are questions with knowledge and kindness..Capital City was very professional. More
I am very pleased with the service I received today at capital city Honda. My service advisor was friendly and I felt he took good care to make sure my car was in good working order capital city Honda. My service advisor was friendly and I felt he took good care to make sure my car was in good working order More
Sales needs to work on communication and responsiveness to customers. Multiple miscommunications when buying a car and they don’t even call you back or respond to your email. to customers. Multiple miscommunications when buying a car and they don’t even call you back or respond to your email. More
First off, BEST new car purchase experience of my (long) life! We walked in, bought a new CR-V for only MSRP, there were NO extra add-ons, NO market adjustment, NO haggling. It was like buying any other ite life! We walked in, bought a new CR-V for only MSRP, there were NO extra add-ons, NO market adjustment, NO haggling. It was like buying any other item at any retail store. The salesman, Chad, was knowledgeable, friendly, and helpful; we told him exactly what we wanted; he pulled that car up on his computer to verify MSRP, and it arrived at Capitol City Honda in two days. Every dealership we visited or contacted had sizable mark-ups or numerous costly mandatory add-ons. The process was courteous yet efficient; even the General Manager stopped by the sales desk and thanked us for our purchase. I swear! I have never had this kind of service when buying a new car. If anyone is uncomfortable with buying a new car, you have got to try this place. More