Capital City Honda
Sacramento, CA
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447 Reviews of Capital City Honda
I’ve been coming to this dealership since 1981. I bought several cars here over the years and my experience on Memorial Day was the best one yet! I bought several cars here over the years and my experience on Memorial Day was the best one yet! More
No follow up. Took car in on April 20th.Told parts to windshield system will be ordered. Waited, no call. I called today and was told parts have not been ordered. Took car in on April 20th.Told parts to windshield system will be ordered. Waited, no call. I called today and was told parts have not been ordered. What? Promises made must be kept especially when it comes to car safety. More
They do not respond to customer problems. I called over a week ago, promised a call back, still no call. Please keep promises made or you will lose my respect. I called over a week ago, promised a call back, still no call. Please keep promises made or you will lose my respect. More
Awful incompetent dealership. Every step of the process was stressful. I realize they must never sell out of state, but literally every step of the process was mishandled. We s Every step of the process was stressful. I realize they must never sell out of state, but literally every step of the process was mishandled. We signed online paperwork and we’re told to wire $ but no instructions given so had to call management at the bank. We arranged transport for the car, but the dealership wouldn’t release it because they forgot to send the actual paperwork to be signed. When it was picked up it was dirty-a brand new car. We bought the car a month ago and still don’t have a title. Having to call every day to stay on them and hopefully eventually this painful process will be over, but I would never recommend doing business with them. More
Great experience getting a 2023 civic type R. Mr. Mung and Mr. Tarek were the best ! Fast, efficient, with no problems at all. Definitely the best place to go for any Honda related issues. Mr. Mung and Mr. Tarek were the best ! Fast, efficient, with no problems at all. Definitely the best place to go for any Honda related issues. More
Great service. Mung and Jamie went above and beyond to make sure we got the car we were looking for. The detailing and follow through were amazing. Mung and Jamie went above and beyond to make sure we got the car we were looking for. The detailing and follow through were amazing. More
Looked for at least 3 months checking dealerships and online. All pretty much had big markups (market adjustment fees, added unnecessary accessories, etc.). Checking on-line was no different. Informati online. All pretty much had big markups (market adjustment fees, added unnecessary accessories, etc.). Checking on-line was no different. Information was witheld unless you call. Cap City was the exact opposite, plain pricing can be viewed online, no markups or frivolous add ons. Transparent. Salesman Jonathan Lewis stayed engaged the whole process keeping me updated on order arrival and such. Good place to buy in current market. Cap City is about 60 miles from where I live. So I drove a little but saved a lot More