Capistrano Volkswagen

Awesome Experience This is our fourth vehicle leased through this dealership. The ease, personal service and thorough preparation of the sale and vehicle was seamless. T This is our fourth vehicle leased through this dealership. The ease, personal service and thorough preparation of the sale and vehicle was seamless. This is the only place we will get our cars at. Buddy Holguin was our exceptional sales professional and once again he was outstanding, thorough, and knowledgeable as he showed us all the features of our new Tiguan. All the other staff were personable and professional. Great experience. Will refer all our friends and family. More

Wonderful experience The dealership did a fantastic job of making the lease return/car buying experience easy and enjoyable. We felt that they went out of their way to giv The dealership did a fantastic job of making the lease return/car buying experience easy and enjoyable. We felt that they went out of their way to give us the best deal possible and made sure the car was exactly what we were looking for. More

Excellent service- thorough Once again, service was timed perfect and Jeff kept me informed of timing to the tee. I was provided with a loaner car while service was taking place Once again, service was timed perfect and Jeff kept me informed of timing to the tee. I was provided with a loaner car while service was taking place and this made my typical Thursday completely "typical"- just what any busy mom needs. More

Awesome team ! Made car buying a breeze. Easy to work with the sales team and made sure I was a happy customer. Worked after hours to complete the deal. Made car buying a breeze. Easy to work with the sales team and made sure I was a happy customer. Worked after hours to complete the deal. More

Excellent (as usual) A near perfect experience—decent coffee, fast service (despite my lack of an appointment), and reasonably priced, all handled by Fred Evans, a trusted A near perfect experience—decent coffee, fast service (despite my lack of an appointment), and reasonably priced, all handled by Fred Evans, a trusted service manager. More

Helpful team effort We had to move our original appointment to a day our sales person was off. When we arrived, all three sales persons were with customers. As we waited, We had to move our original appointment to a day our sales person was off. When we arrived, all three sales persons were with customers. As we waited, Richard, one of the salesperson was about to get off work...but he asked us if we had any questions. He edited up staying two hours and helping us complete the purchase. He was very friendly and seemed happy to help us. More

Awesome as always I know that the service provided at SJC Capistrano VW is the best! Whether it’s a standard maintenance check, new tires, or even just a “what’s that I know that the service provided at SJC Capistrano VW is the best! Whether it’s a standard maintenance check, new tires, or even just a “what’s that noise” I’m always confident in the professionalism and service provided. More

Fixed my AC They were able to get me in same-day to service my A/C. Easy, quick, and friendly! I always go back to Capo VW! They were able to get me in same-day to service my A/C. Easy, quick, and friendly! I always go back to Capo VW! More

Great Service Brad was very open and honest with me in my service choices. I told him that I had an appointment for servicing and he was very helpful and communicat Brad was very open and honest with me in my service choices. I told him that I had an appointment for servicing and he was very helpful and communicated very well the status of my car. More

Brad went above and beyond Good communication, went above and beyond the standard, no problems.... one criticism, workers dragging their shoes over the door threshold and leavin Good communication, went above and beyond the standard, no problems.... one criticism, workers dragging their shoes over the door threshold and leaving black marks....thank You More