Capistrano Volkswagen
San Juan Capistrano, CA
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Great Service My husband and I have had the pleasure working with Buddy over the years. Buddy always provides great service. He makes an easy smooth process and a My husband and I have had the pleasure working with Buddy over the years. Buddy always provides great service. He makes an easy smooth process and always with a smile! More
VW Dealer They did more than I ask for! Great and Friendly Dealership! With out extra cost to me, check my car over, washed and clean the car. EdJ. They did more than I ask for! Great and Friendly Dealership! With out extra cost to me, check my car over, washed and clean the car. EdJ. More
Simple I have purchased cars and consistently had the serviced at Capo from back in the air-cooled days even though I live 1 1/2 hours away and there are oth I have purchased cars and consistently had the serviced at Capo from back in the air-cooled days even though I live 1 1/2 hours away and there are other dealers closer. Why? Because I’m treated as valuable. The service is prompt and done right. More
Always great, straightforward service Never had a bad experience, everyone is friendly, well informed, and professional. I feel completely at ease and fully trust on everyone’s expertise. Never had a bad experience, everyone is friendly, well informed, and professional. I feel completely at ease and fully trust on everyone’s expertise. Brad Johnson and his colleagues are fantastic. More
Great service Fred is always nice and courteous. He is always willing to help. Fred also always informs you on what is going on with your vehicle. Thanks Fred Fred is always nice and courteous. He is always willing to help. Fred also always informs you on what is going on with your vehicle. Thanks Fred More
In and Out Jeff Maris always takes care of our VW GTI service needs. My husband and I appreciate the video we get from our service technician that shows us exact Jeff Maris always takes care of our VW GTI service needs. My husband and I appreciate the video we get from our service technician that shows us exactly what is wrong with our car. It was another great experience... In and out! More
Top notch! I have leased my VW from this location and have received service there throughout my contract. I'm very pleased with the attention to detail in custom I have leased my VW from this location and have received service there throughout my contract. I'm very pleased with the attention to detail in customer service, timeliness, offer to rent a vehicle during my visits, and of course any updates. Their video assessment is a helpful tool I hadn't experienced any where else. The dealership owner, Miles, is a professional who is down-to-earth and we appreciate that as well! Capo VW all the way! More
Great EV knowledge Richard was really knowledgeable about EV:s and its features. This is not often the case with your typical car salesman. Richard seemed very honest, d Richard was really knowledgeable about EV:s and its features. This is not often the case with your typical car salesman. Richard seemed very honest, did not play any games. Just facts. Overall a good experience. More
10, 000 mile check The service at SJC Volkswagon is quick and smooth. I appreciate the videos that leave no room for confusion or misunderstandings. This puts customers The service at SJC Volkswagon is quick and smooth. I appreciate the videos that leave no room for confusion or misunderstandings. This puts customers at ease. More
Purchase vehicle My wife and I went to the Capistrano Volkswagen dealership via referral from a family member who purchased a new car from this dealership. We had a s My wife and I went to the Capistrano Volkswagen dealership via referral from a family member who purchased a new car from this dealership. We had a specific vehicle, we were interested in, a 2019 Volkswagen eGolf SE. We test drove the vehicle and several questions we had were answered at the dealership. Some questions regarding electric vehicle Federal Tax Credits, State & Utility Provider rebates could not be answered by the dealership due to these programs constantly changing, expiring, etc. All of the employees we made contact with were professional, pleasant to speak to, and they were honest & respectful in advising me to research the various rebate & incentives, etc. to answer questions we had about these various programs. It was a very pleasant experience for us at Capistrano Volkswagen. We are excited to have purchased a new car from them and look forward to avoiding those long lines at the gas station! More