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Capistrano Volkswagen
San Juan Capistrano, CA
1,553 Reviews
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August 31, 2019
Great Experience I bought a used 2014 Passat TDI from this dealership in August. It was an easy and straight forward process. Everyone was friendly and love the TDI. I bought a used 2014 Passat TDI from this dealership in August. It was an easy and straight forward process. Everyone was friendly and love the TDI. More
by 2014TDI
Verified CustomerEmployees Worked With
Nick Colucci, Buddy Holguin, Joey Robustelli, Kevin Dooris
August 30, 2019
Perfect service. These guys are simply the best. Great costumer service, awesome fresh brewed Starbucks coffee there for free aswell. Today I dropped my car off for se These guys are simply the best. Great costumer service, awesome fresh brewed Starbucks coffee there for free aswell. Today I dropped my car off for service and they even ordered an uber for me. Jeff that helps me out is just awesome. Very nice and professional. Highly recommend this place for all your VW needs!!! More
by MACKR1980
Employees Worked With
Jeff I think his name was.
August 29, 2019
Love this dealership... Arlen and the service team are awesome. Booked my appointment for service.. got a ride home and before you knew it mt vehicle was done. Washed and cle Arlen and the service team are awesome. Booked my appointment for service.. got a ride home and before you knew it mt vehicle was done. Washed and clean as well. More
by Shark
Employees Worked With
Arlen Mack
August 28, 2019
Reliable, fast and no pushy oversells Had a great experience. They were fast, communication was incredible and they did not try oversell me. Highly recommend taking your car to these guys Had a great experience. They were fast, communication was incredible and they did not try oversell me. Highly recommend taking your car to these guys for a professional experience! More
by DanielSean.ct
Employees Worked With
Brad Johnson
August 28, 2019
2019 Tiguan Lease Capistrano Volkswagen dealership customer service was fantastic. We had met with other VW dealers in the area but chose to make our purchase at this l Capistrano Volkswagen dealership customer service was fantastic. We had met with other VW dealers in the area but chose to make our purchase at this location due to the experience we had. You do not feel sold or taken advantage of. Everyone we worked with was friendly, knowledgeable and fair. More
by lindsey.b314
Employees Worked With
Nick Colucci, Mike Stieber, Paul Clark, Pat Kirby
August 28, 2019
Exceptional Service I want to commend the service team for once again providing me with great experience with my TDI Touareg service this past Saturday morning. From fre I want to commend the service team for once again providing me with great experience with my TDI Touareg service this past Saturday morning. From fresh coffee to a cold water...the overall experience is very positive. More
by DON.LANGSTON
Employees Worked With
Arlen Mack
August 28, 2019
Great Experience - Very Easy Just purchased a new Atlas. Nick and Chuck were awesome! Very polite, easy to work with and quick with the paperwork. Great experience all around. Just purchased a new Atlas. Nick and Chuck were awesome! Very polite, easy to work with and quick with the paperwork. Great experience all around. More
by angelitamamacita
Employees Worked With
Nick Colucci, Chuck Lilly
August 26, 2019
Best people and dealer around I purchased my 2019 VW at Capistrano VW in July 2018. I chose them because I didn't get the runaround and xx that you get from other dealers. Every I purchased my 2019 VW at Capistrano VW in July 2018. I chose them because I didn't get the runaround and xx that you get from other dealers. Everyone is so professional and you know that they appreciate your business. You always get excellence service and a video explaining what they have done. Not to mention the reminders of when your car service appointment is. I was in the middle of a home move and they offered me an Uber ride home and back to pick up my car. This was a time and stress saver for me! Thank you to the team at Capistrano VW. Debra Straume More
by straumdj
Employees Worked With
Arlen Mack, Brad Johnson, Darla Alderman
August 26, 2019
Excellent customer service Excellent customer service. Although is was surprised that tire rotation was not part of the prepaid service. The price was fair though. Would come Excellent customer service. Although is was surprised that tire rotation was not part of the prepaid service. The price was fair though. Would come back for service. More
by MGFADER
Employees Worked With
Nick Colucci, Fred Evans
August 23, 2019
Capo VW Took my Passat in yesterday for 50,000 Mile service. Worked w Jeff Maris in service. The best!! Efficient, reasonable and thorough. Sent me video of s Took my Passat in yesterday for 50,000 Mile service. Worked w Jeff Maris in service. The best!! Efficient, reasonable and thorough. Sent me video of service and issues they found. So easy to deal with. More
by LARNEYFOWLER
Employees Worked With
Jeff Maris
