Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Capistrano Volkswagen
San Juan Capistrano, CA
1,559 Reviews
Welcome to Capistrano Volkswagen, the home of Smileage Guaranteed!® Capo VW is the site of the first new car dealership in San Juan Capistrano, starting in 1963. Miles Brandon purchased the store in June 1997 and has been providing tons of Smileage around the community ever since! We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California. We are very excited that our newly renovated Volkswagen marketplace showroom has been completed and we can't wait to break ground on more renovations coming later this year!
If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Capo VW prides itself on being the "un-dealer" and is an independently owned and operated store with several unique dealership features. Not only do we have a brand new state-of-the-art Volkswagen showroom including a 220" TV screen, unique road sign artwork by Boris Bally that lines our showroom walls, but our staff cares to provide you with as much Smileage as possible when you visit Capo VW!
Looking for your perfect vehicle? We carry a great assortment of new inventory, including a selection of unique and Limited Edition VW models and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles! In fact, Capo VW was 1 of only 6 dealers to be ranked in the top 20 in both new and Certified Pre-Owned Volkswagen sales in 2011, out of nearly 600 dealers!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,559 reviews
September 11, 2019
Always great service Everyone at Capo VW is always so nice. I really appreciated that someone was there Sunday afternoon to help me check my car into the night drop box. I Everyone at Capo VW is always so nice. I really appreciated that someone was there Sunday afternoon to help me check my car into the night drop box. I didn’t catch the gentleman’s name. Jorge Babiczuk is the best mechanic around. Honest and helpful in explaining what is going on with our car. The video he sends during his review of our car is extremely helpful. We usually have Brad check us in but this visit we had Arlen. It was an easy check out. Thank you Capo VW!!! More
by FOURLEGGS4
Verified CustomerEmployees Worked With
Jorge Babiczuk , Arlen Mack
September 11, 2019
First visit, but not the last This was my first visit to Capo VW's service department. I was greeted by friendly service personnel who wanted to know my concerns and made sure I wa This was my first visit to Capo VW's service department. I was greeted by friendly service personnel who wanted to know my concerns and made sure I was comfortable with their recommendations. I met 3 separate service folks as well as the service department director. All were extremely helpful and acted like they wanted me there because I was important to them. I will make sure I continue to take my service needs to this dealer. More
by DFISHER58
September 09, 2019
Oil Change I like to take my car to the dealer because they are familiar with the vehicle. This time, they sent me home and picked me up again by Uber! It made I like to take my car to the dealer because they are familiar with the vehicle. This time, they sent me home and picked me up again by Uber! It made it so much easier than waiting around the service center. More
by MNASH1
Employees Worked With
Arlen Mack
September 05, 2019
Great customer communication and service I really appreciated the video update from the service department. I loved receiving text messages as updates as well. Very accommodating with drop of I really appreciated the video update from the service department. I loved receiving text messages as updates as well. Very accommodating with drop off and pick up times. More
by Erica Zankich
Employees Worked With
Arlen Mack
September 05, 2019
Issue with key not in range They found the issue quickly and reprogrammed keys. Had additional regular seevice interval work done. Everything was fine but no reason was given why They found the issue quickly and reprogrammed keys. Had additional regular seevice interval work done. Everything was fine but no reason was given why the keys or cpu codes changed More
by PRUSSERT
Employees Worked With
Fred Evans
September 05, 2019
Buyer from out of state I had to travel to get the vehicle I wanted, and they made everything as easy as possible. I would highly recommend this dealership and it's employees I had to travel to get the vehicle I wanted, and they made everything as easy as possible. I would highly recommend this dealership and it's employees. More
by nairmac76
September 04, 2019
Easy Buying Experience I went in to look at the Atlas... drove it and loved it. In working with my sales rep, I told him what I could afford, the terms of the deal, and sai I went in to look at the Atlas... drove it and loved it. In working with my sales rep, I told him what I could afford, the terms of the deal, and said if we can do it, we have a deal. It took a little negotiating but we ended up where I wanted to be, and I drove off in my new Atlas. Great little dealership, no pressure, and I feel I got a great deal! More
by bbach92
September 04, 2019
Purchase of leased car Great VW team effort and great results The team at VW was professional, knowledgeable, results oriented, efficient, friendly, and we were able to co Great VW team effort and great results The team at VW was professional, knowledgeable, results oriented, efficient, friendly, and we were able to come agreeable terms. More
by cyrusmovaghar
September 04, 2019
Got the job done. The process of receiving my car, then doing the work and finally delivering car was excellent. Using Lfyt as a shuttle to and from dealership is. Rill The process of receiving my car, then doing the work and finally delivering car was excellent. Using Lfyt as a shuttle to and from dealership is. Rilliant. More
by HOWARDCLEFF
Employees Worked With
September 03, 2019
Long distance Wanted to help our son lease a car.., We live out of State. The sales staff “Buddy” was very helpful. He helped get the payment we requested and he ev Wanted to help our son lease a car.., We live out of State. The sales staff “Buddy” was very helpful. He helped get the payment we requested and he even made a video to show our son what all the options were! More
by Out of State
