Capistrano Volkswagen

Excellent service Fred and Brad were very accommodating and helpful in explaining the detail of the service. Capo VW offered the best pricing for the work I was going t Fred and Brad were very accommodating and helpful in explaining the detail of the service. Capo VW offered the best pricing for the work I was going to get done. More

"Move Over Ritz Carlton" I made my reservations online, which took less than 3 minutes, for my appointment yesterday at 1:30 pm, Thursday. I was on time and was greeting by A I made my reservations online, which took less than 3 minutes, for my appointment yesterday at 1:30 pm, Thursday. I was on time and was greeting by Arlen at the service desk. Arlen is the service manager and I now know why!!! Arlen took care of everything I needed, 50K miles service for my Passat. and both recalls on the vehicle and more!!! I was taken home and was picked up from home, right on time and by two great Uber drivers. Coming from 38 years of Hotel, Restaurant and Hospitality management background, I was very impressed. The "WOW" factor came in when I was emailed a video of my car, by the technician, showing me what has done and what he had found in addition to my scheduled service. Immediately after I watch the video I received a call from Arlen asking me if it was okay to go ahead with the additional repairs. I agreed and all was so fluid and seamless!!! Thank you Arlen and Team!!! Well done Sir!!!! More

Terrific This is the 2nd vehicle we have purchased from Capo VW and we have been happy with the sales experience on both occasions. Buddy Holguin did an outst This is the 2nd vehicle we have purchased from Capo VW and we have been happy with the sales experience on both occasions. Buddy Holguin did an outstanding job making sure we understood the features of the 2015 ML350, even though it is not a VW product. We had a comparable experience with Capo when we purchased our 2017 Golf sportwagen. Thanks for the great experience. Jim & Myrna More

Great Service Buddy Holguin was a pleasure to deal with. He made the process as expeditious as possible and didn't pressure us into anything we weren't looking for Buddy Holguin was a pleasure to deal with. He made the process as expeditious as possible and didn't pressure us into anything we weren't looking for. We're extremely happy with our 2019 Jetta! More

Dead battery It was awesome seeing Arlen again.... love my car and he always takes good care of it.... I’ve been using him for the past 5 years. It was awesome seeing Arlen again.... love my car and he always takes good care of it.... I’ve been using him for the past 5 years. More

5 stars Always great service at Capistrano VW. Friendly and prompt service from beginning to end. The guys did an excellent job on my car and couldn't be happ Always great service at Capistrano VW. Friendly and prompt service from beginning to end. The guys did an excellent job on my car and couldn't be happier. Thank you. More

Professional and Personable My company chose VW for our current lease plan vehicles and I decided to look at VW for my personal car as well. I searched online and of course, sev My company chose VW for our current lease plan vehicles and I decided to look at VW for my personal car as well. I searched online and of course, several dealerships reached out to me immediately. Everyone was so pushy but when I responded to set up my appointment with Mike he understood that I was traveling for work and had to coordinate several things before I could meet. Everyone that helped me was extremely personable, listened to my needs and most importantly was respectful of my time. I have received many compliments on my new Tiguan and I will highly recommend Capo VW. More

Thumbs up for Mike for his awesome customer service! Michael Sieber reached out to us doing a personalise video of a Tiguan R-Line we really liked and he came to the dealership on his day off to let us d Michael Sieber reached out to us doing a personalise video of a Tiguan R-Line we really liked and he came to the dealership on his day off to let us drive it. Our experience with Capistrano VW was very good from beginning to end thanks to Michael who guided us through the process of leasing a car. We are so happy with our purchase :) More

Professional experience I had a wonderful experience as the staff was very professional and the transaction went smoothly. The car is like new and my wife and I are very hap I had a wonderful experience as the staff was very professional and the transaction went smoothly. The car is like new and my wife and I are very happy with our purchase. More