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Capistrano Valley Toyota

San Juan Capistrano, CA

4.9
646 Reviews

33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 646 reviews

November 30, 2024

Bradley gave me the best deal and was straightforward with the transaction. His approach online is why I bought the car from him and not the other dealerships. After negotiating online, I came in the nex More

by JulieHouston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Merda, Jason Thomas, Moe Daleq
Dec 03, 2024 -

Capistrano Valley Toyota responded

Julie, we're thrilled to hear about your seamless experience with Bradley and our team! It’s great to know you enjoyed the atmosphere and services we provide. Congratulations on your new RAV4 XLE! We appreciate your kind words and look forward to serving you again in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

November 27, 2024

Best experience ever buying a car, thank you Fernando. I would go back to buy my next car. More

by Art
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando was our sales person., Robin Moses
Dec 03, 2024 -

Capistrano Valley Toyota responded

Art, we’re thrilled to hear you had such a great experience with Fernando! Your satisfaction means the world to us. We look forward to helping you find your next car when the time comes! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

November 27, 2024

My advisor Gus was friendly & kept me informed regarding what to expect & what my vehicle needed and didn’t need. More

by Michelle B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rich
Dec 03, 2024 -

Capistrano Valley Toyota responded

Michelle, thank you for your fantastic review! We’re thrilled to hear that Gus provided you with friendly service and clear communication. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Looking forward to serving you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

November 26, 2024

Making the appointment was straightforward. The drop-off with Jackie went smoothly and she notified us of work completion as expected. Very well done. More

by lawrence.a.wise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Arellano
Nov 27, 2024 -

Capistrano Valley Toyota responded

Lawrence, thanks for the fantastic feedback! We're thrilled to hear that your appointment process and drop-off with Jackie went seamlessly. We appreciate your support and look forward to serving you again in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

November 26, 2024

Paul was very helpful, and he answered all my questions about cost and future services. More

by SrCalderon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bojescu
Nov 27, 2024 -

Capistrano Valley Toyota responded

Thanks for your feedback! We're glad to hear Paul provided the assistance you needed. If you have any more questions or need further help, feel free to reach out. We appreciate your support and hope to see you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

November 25, 2024

The service was fantastic! Patrick was not only professional but knowledgeable as well. We appreciate him taking the time and going over the paperwork with us. More

by mousey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Harlin, Todd Kist, Hamid Rahmatollahi, Patrick Chiraulo, Robin Moses
Nov 26, 2024 -

Capistrano Valley Toyota responded

We're thrilled to hear about your positive experience with Patrick. Our team strives to provide exceptional service, and it's great to know that he made a lasting impression. We appreciate your feedback! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

November 24, 2024

Very friendly and easy to work with as a first time buyer, I recommend it. More

by j-santibanez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hans Ham, Andre Bautista
Nov 25, 2024 -

Capistrano Valley Toyota responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience as a first-time buyer. Your recommendation means a lot to us. Looking forward to serving you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

November 23, 2024

Easy very quick transaction. No pressure very knowledgeable and helpful staff - sales and finance! Excellently run dealership! More

by Camsul5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hamid Rahmatollahi, Hans Ham
Nov 25, 2024 -

Capistrano Valley Toyota responded

We're thrilled to hear you had a great experience with our team. We strive to make every transaction smooth and enjoyable. Your feedback means a lot to us and motivates us to keep providing excellent service! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

November 23, 2024

Great Customer service and Personal Attention every time. Knowledgable service personnel and parts dept. Top customer service by Richard Gowdy. Been to other dealers, Capistrano is hard to beat ! More

by eric.r.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gowdy
Nov 25, 2024 -

Capistrano Valley Toyota responded

Thanks for the fantastic feedback, Eric! We're thrilled to hear about your positive experiences with our team, especially Richard. We strive to provide top-notch service, and your support means a lot to us. Looking forward to seeing you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

November 20, 2024

It's my first time getting a brand new car! Capistrano Valley Toyota made the experience a very good one. Andre is very welcoming, helpful and, knowledgeable. The rest of the staff is also very More

by Kristina Adrineda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Harlin, Hans Ham, Andre Bautista
Nov 21, 2024 -

Capistrano Valley Toyota responded

Kristina, we're thrilled to hear about your positive experience with us! It's great to know Andre and the team made your first car purchase memorable. We look forward to assisting you and your family with future car deals—thank you for choosing Capistrano Valley Toyota! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

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