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Capistrano Valley Toyota

San Juan Capistrano, CA

4.9
881 Reviews

33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 881 reviews

October 26, 2026

because of Gustavo Rich your business gets my business he is the one i trust implicitly with my Avalon i have been with him about 8 years and his customer service attitude is exemplary More

by nirantara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rich
Oct 27, 2026 -

Capistrano Valley Toyota responded

Thank you so much for your kind words about Gustavo! It's fantastic to hear how much you value his expertise and customer service. Your loyalty over the years speaks volumes, and we’re grateful to have someone as dedicated as you in our community. We’ll certainly pass along your feedback! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 26, 2026

Great service very helpful and professional answer all questions and finished my service in a timely manner and explained everything More

by map
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Aguilar
Oct 27, 2026 -

Capistrano Valley Toyota responded

Thank you for your kind words! It's wonderful to hear that our team provided you with helpful and professional service. We always aim to ensure our customers feel informed and taken care of. Your feedback truly motivates us to keep up the great work! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 23, 2026

I took in my Venza for service and the service rep met me promptly, was pleasant to work with, gave me th options to choose from and I waited in their pleasant lounge. The car was done exactly in the amount More

by mdg
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gowdy
Oct 26, 2026 -

Capistrano Valley Toyota responded

It’s wonderful to hear that your service experience met your expectations. We strive to provide a comfortable environment and efficient service, so your feedback truly brightens our day. We can’t wait to welcome you back for your next visit! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 18, 2026

Gustavo Rich is an excellent service advisor. Very helpful and friendly. Keeps track of my cars service schedule. More

by Tmannen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rich
Oct 19, 2026 -

Capistrano Valley Toyota responded

Thanks for taking the time to share your experience! It’s fantastic to hear that Gustavo made a positive impact during your visit. We appreciate your recognition of his helpfulness and friendliness—keeping your service schedule on track is what we strive for! Enjoy your day! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 02, 2026

Great attention to detail and excellent communication from service advisor Eddie. Would recommend to others More

by Jpetty9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Romero
Oct 05, 2026 -

Capistrano Valley Toyota responded

Thank you for your kind words! It’s wonderful to hear that Eddie provided you with such attentive service and clear communication. We appreciate your recommendation and look forward to welcoming you back for any future needs. Your support means a lot to us! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 02, 2026

Welcoming Efficient Respectful Good Listening Accommodating Excellent customer service Well staffed No pressure No nonsense More

by debbiegrazier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Said, Sammy Aghmaghani
Oct 05, 2026 -

Capistrano Valley Toyota responded

Thank you for your wonderful feedback! It’s fantastic to hear that our team made your experience so positive. We pride ourselves on being attentive and respectful, so your kind words mean a lot. We look forward to welcoming you back soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 30, 2026

Great service, knowledgeable staff and fast transaction! What’s normally an entire day of waiting was done quickly and efficiently. Very impressed given I have been to many Lexus dealers that didn’t seem More

by Casshennessey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe the concierge was fantastic! , Bryan Castares, Jason Thomas
Oct 01, 2026 -

Capistrano Valley Toyota responded

It’s wonderful to hear that our team provided you with quick and efficient service. We believe that valuing your time is essential, and we’re glad to see that reflected in your experience. Your feedback means a lot to us! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 21, 2026

Fast and simple process. Wide variety of colors and cars.staff was very friendly to me. More

by crystamondragon627
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Castares
Sep 22, 2026 -

Capistrano Valley Toyota responded

Thank you so much for your kind words! We're glad to hear that you found the car-buying process fast and easy. Our team takes pride in providing a friendly experience, and it's wonderful to know you appreciated the variety we offer. Enjoy your new ride! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 18, 2026

Excellent service. Fast and easy Highly recommend this dealership. Very comfortable waiting area as well. More

by clboerlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rich
Sep 21, 2026 -

Capistrano Valley Toyota responded

Thank you for your kind words! It’s wonderful to hear you had a quick, enjoyable experience with us. We take pride in our comfortable waiting area, and we’re glad it contributed to your visit. We appreciate your recommendation and hope to see you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 15, 2026

THE DEALER COMPLETED AN OIL CHANGE AND CAR INSPECTION FASTER THAN I HAVE SEEN BEFORE. THAT INCLUDES DELIVERING THE CAR FOR DRIVE AWAY. THE PRICE WAS EXCELLENT. I WAS ABLE TO PAY ON LINE. THE INSPECTION R More

by Tahoe4475
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gowdy
Sep 16, 2026 -

Capistrano Valley Toyota responded

Thank you for sharing your experience! We’re glad we could get your oil change and inspection taken care of quickly and make the whole process convenient from start to finish. It’s great to hear the online payment and inspection report were helpful as well. We really appreciate your business! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

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