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Capistrano Valley Toyota

San Juan Capistrano, CA

Overview
Reviews
4.9
877 Reviews
Call Dealership (949) 276-6886
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33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 877 reviews

October 02, 2026

Great attention to detail and excellent communication from service advisor Eddie. Would recommend to others More

by Jpetty9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Romero
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October 02, 2026

Welcoming Efficient Respectful Good Listening Accommodating Excellent customer service Well staffed No pressure No nonsense More

by debbiegrazier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Said, Sammy Aghmaghani
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September 30, 2026

Great service, knowledgeable staff and fast transaction! What’s normally an entire day of waiting was done quickly and efficiently. Very impressed given I have been to many Lexus dealers that didn’t seem More

by Casshennessey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe the concierge was fantastic! , Bryan Castares, Jason Thomas
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Oct 01, 2026 -

Capistrano Valley Toyota responded

It’s wonderful to hear that our team provided you with quick and efficient service. We believe that valuing your time is essential, and we’re glad to see that reflected in your experience. Your feedback means a lot to us! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 21, 2026

Fast and simple process. Wide variety of colors and cars.staff was very friendly to me. More

by crystamondragon627
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Castares
Print
Sep 22, 2026 -

Capistrano Valley Toyota responded

Thank you so much for your kind words! We're glad to hear that you found the car-buying process fast and easy. Our team takes pride in providing a friendly experience, and it's wonderful to know you appreciated the variety we offer. Enjoy your new ride! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 18, 2026

Excellent service. Fast and easy Highly recommend this dealership. Very comfortable waiting area as well. More

by clboerlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rich
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Sep 21, 2026 -

Capistrano Valley Toyota responded

Thank you for your kind words! It’s wonderful to hear you had a quick, enjoyable experience with us. We take pride in our comfortable waiting area, and we’re glad it contributed to your visit. We appreciate your recommendation and hope to see you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 15, 2026

THE DEALER COMPLETED AN OIL CHANGE AND CAR INSPECTION FASTER THAN I HAVE SEEN BEFORE. THAT INCLUDES DELIVERING THE CAR FOR DRIVE AWAY. THE PRICE WAS EXCELLENT. I WAS ABLE TO PAY ON LINE. THE INSPECTION R More

by Tahoe4475
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gowdy
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Sep 16, 2026 -

Capistrano Valley Toyota responded

Thank you for sharing your experience! We’re glad we could get your oil change and inspection taken care of quickly and make the whole process convenient from start to finish. It’s great to hear the online payment and inspection report were helpful as well. We really appreciate your business! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 14, 2026

Paul was very communicative and transparent. Eddie was also helpful when I was picking my car back up. What I appreciate most is that Paul wasn’t pushy or tried to upsell me on anything. Sup More

by ryan.sison120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bojescu
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Sep 16, 2026 -

Capistrano Valley Toyota responded

Thank you for making the trip and for sharing this! We’re glad Paul and Eddie took such good care of you and made your visit easy and comfortable. We really appreciate you going out of your way to service with us, and it means a lot to know our team continues to make it worth the drive! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 14, 2026

they're all amazing at this dealership. .. I HIGHLY recommend. Very kind and so so nice More

by Lakergirl63
Recommend Dealer
Yes
Employees Worked With
Cameron Harlin, Jesse Aguilar, Jacqueline Arellano, Austin Norton
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Sep 14, 2026 -

Capistrano Valley Toyota responded

Thanks so much for this positive feedback. We're happy to see that you received top-notch service here and we can't wait to see you at your next visit. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 13, 2026

Pleasure to deal with. Would continue to do business in the future and deal with the ervice dept. More

by ppars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rich
Print
Sep 14, 2026 -

Capistrano Valley Toyota responded

We're happy to see you had a top-notch experience here in our service department and we look forward to continuing to assist with all of your future Toyota needs. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 07, 2026

Zander is extremely helpful, knowledgeable and friendly. It makes the process seamless and easy. Getting a complimentary ride also makes everything easier. More

by Maria Baxendale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zander & I forgot the driver’s name
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Sep 08, 2026 -

Capistrano Valley Toyota responded

Thank you, Maria! It’s wonderful to hear that Zander provided such a seamless experience for you. We take pride in our team’s dedication to making every visit hassle-free. We're glad you enjoyed the complimentary ride too! Your feedback means a lot to us. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

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