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Capistrano Valley Toyota
San Juan Capistrano, CA
843 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 27, 2026
5 Stars — Transparency and Ease of Doing Business Done Right I recently purchased a Land Cruiser from Capistrano Valley Toyota and had an exceptional experience thanks to Bryan Castanares. From day on Right I recently purchased a Land Cruiser from Capistrano Valley Toyota and had an exceptional experience thanks to Bryan Castanares. From day one, Bryan was all about transparency. He walked me through pricing, trade options, and financing without any gimmicks or hidden fees. Every question was answered clearly and I never felt pressured. The ease of doing business here is unmatched. Paperwork was fast, the team was efficient, and they clearly respect your time. The dealership is well-run and the staff is professional, courteous, and customer-focused. Bryan personally made sure the Land Cruiser was prepped perfectly and even followed up after I drove off the lot to confirm I was 100% satisfied. That level of service is rare. If you want a straightforward, honest car-buying experience, go to Capistrano Valley Toyota and ask for Bryan. I’ll be back for service and my next vehicle without hesitation. More
by renatorosales
Employees Worked With
Bryan Castares
June 26, 2026
I selected Capistrano Valley Toyota when Scott Monge moved from South County Lexus. Scott is a very honest, reliable service advisor who keeps our 3 Lexus family in top performance and safety. I was ve moved from South County Lexus. Scott is a very honest, reliable service advisor who keeps our 3 Lexus family in top performance and safety. I was very impressed with the quality and efficiency of the Capistrano Valley Toyota Service Department. It will be our pleasure to continue to do business with you! More
by shoot4pin
Employees Worked With
Scott Monge
June 24, 2026
Routine service plus part replacement of two items mentioned would need replacing soon, at previous service. One additional part needed servicing upon inspection, that our service advisor brought to o mentioned would need replacing soon, at previous service. One additional part needed servicing upon inspection, that our service advisor brought to our attention. The service was done in a reasonable amount of time and communication was very good. More
by Kani
Employees Worked With
Gustavo Rich
June 22, 2026
Worked with Zander during this visit to Capo Valley Toyota. He was great to work with and got everything I needed done with no issue. Will be back in the future for any service needs. Toyota. He was great to work with and got everything I needed done with no issue. Will be back in the future for any service needs. More
by Zayne
Employees Worked With
Zander Esterley
June 19, 2026
the only reason i come to this Toyota service center is because of the most excellent care and attention by Gustavo Rich. he should be made Vice President of the service department. on Tuesday i told hi because of the most excellent care and attention by Gustavo Rich. he should be made Vice President of the service department. on Tuesday i told him wherever he goes, i will follow, because i trust only him implicitly with my car's upkeep. More
by nirantara
Employees Worked With
Gustavo Rich
