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Capistrano Valley Toyota

San Juan Capistrano, CA

Overview
Reviews
4.9
743 Reviews
Call Dealership (949) 276-6886
View Awards

33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 743 reviews

June 13, 2023

Finished my car while I waited in waiting room. I didn’t have to wait long. The coffee was good. More

by Ernie208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nester, Luis De La Torre
Report | Print
Jun 15, 2023 -

Capistrano Valley Toyota responded

We appreciate your positive rating, Ernie! Thank you for choosing Capistrano Valley Toyota! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

June 10, 2023

Bradley in sales and Todd in finance were great to work with! Would highly recommend this dealership. More

by KT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley
Report | Print
Jun 13, 2023 -

Capistrano Valley Toyota responded

It's a team effort here and we're very happy to see Todd & Bradley made the car-buying process painless and you drove home satisfied. Welcome to our Capo Valley Toyota Family and congrats on your new ride. Regards, Gina Neumeyer General Sales Manager gina@capovalleytoyota.com 949-373-9612

June 10, 2023

Rich Gowdy has always been very helpful. He is very honest and knowledgeable. He is why we come to Capistrano Toyota. More

by Mjmarkleymarcia
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Gowdy
Report | Print
Jun 13, 2023 -

Capistrano Valley Toyota responded

Thank you so much for choosing us here for your service needs and we look forward to seeing you at your next visit. Hope all is well. Regards, Gina Neumeyer General Sales Manager gina@capovalleytoyota.com 949-373-9612

June 10, 2023

Clean business, friendly services, and always willing to help join out. Decent place to go More

by Dey201206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo
Report | Print
Jun 12, 2023 -

Capistrano Valley Toyota responded

Thank you so much for this positive feedback. We do see however that you left just a 3-star rating. If you have experienced any issues here, please feel free to reach out. I'm always here to assist. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

June 07, 2023

Very friendly and helpful throughout the process. They were very descriptive and helpful to ensure my family and I were set up with Toyota care and virtual basis with infotainment. More

by Joel.emmert.usmc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie, Gina and Sam
Report | Print
Jun 07, 2023 -

Capistrano Valley Toyota responded

Hi Joel, We're here to help and extremely pleased to see our team took care of you and your family from start to finish and you drove home satisfied. Congrats on your new Toyota and welcome to the family. We can't wait to see you here at your first service visit. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

June 04, 2023

The manager is attentive and supports a culture of honesty and service. We have now purchased two vehicles at Capistrano Valley Toyota and highly recommend them. More

by Ankur
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manager, Gina, Sales, Charlie, Finance, Han, Luis De La Torre
Report | Print
Jun 05, 2023 -

Capistrano Valley Toyota responded

Ankur, Thanks so much for your loyalty to us here. We're lucky to have you as a valued customer and appreciate you choosing us here for all of your vehicle needs. Please don't hesitate to let us know should you have any questions about anything. We're always happy to help. Regards, Gina Neumeyer General Sales Manager gina@capovalleytoyota.com 949-373-9612

June 03, 2023

Buddy Buddy Buddy the people make this place. Happy to have this place close by Richard S More

by Rsalb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
Report | Print
Jun 05, 2023 -

Capistrano Valley Toyota responded

Thanks for being part of the family, Richard. We're glad you receive great service and we look forward to continuing to take care of all your vehicle needs. See you again soon! Regards, Gina Neumeyer General Sales Manager gina@capovalleytoyota.com 949-373-9612

June 02, 2023

Amazing customer experience from Brian and Jim in sales! Very good human beings. No pressure. Made one of my least fav things to do in life bearable. More

by mariamags
Recommend Dealer
Yes
Employees Worked With
Brian and Jim
Report | Print
Jun 02, 2023 -

Capistrano Valley Toyota responded

Maria, It's a team effort here and we're very happy to see both Brian and Jim made the car-buying process painless and you drove home satisfied. Welcome to our Capo Valley Toyota Family and congrats on your new ride. Regards, Gina Neumeyer General Sales Manager gina@capovalleytoyota.com 949-373-9612

June 01, 2023

Rich Gowdy in the service department is why I come to this dealership to have my car serviced. I’m currently looking to buy a new car and it will be a Toyota because I trust Rich Gowdy. More

by Rachel
Recommend Dealer
Yes
Employees Worked With
Rich Gowdy
Report | Print
Jun 02, 2023 -

Capistrano Valley Toyota responded

Hi Rachel, Rich is a great asset to us here and it's no surprise to read this and see that he always takes great care of you and your vehicle. We'll be sure to share this 5-star review with him and we look forward to continuing to take care of all your vehicle needs and we look forward to helping you get into a new Toyota soon. Please let us know should you have any questions about anything. You're family. Regards, Gina Neumeyer General Sales Manager gina@capovalleytoyota.com 949-373-9612

May 31, 2023

Daniel, the assistant service mgr, is quick, fast. and efficient, and gave me a discount too. i appreciate that. More

by andrewhummel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Jun 01, 2023 -

Capistrano Valley Toyota responded

Hi Andrew, We understand your time is valuable, which is why we're so happy to see Daniel provides you with both prompt and quality service. Thank you so much for choosing us here for your service needs and we look forward to seeing you at your next visit. Hope all is well. Regards, Gina Neumeyer General Sales Manager gina@capovalleytoyota.com 949-373-9612

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