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Capistrano Valley Toyota

San Juan Capistrano, CA

4.9
658 Reviews

33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 658 reviews

October 06, 2022

I was notified and updated on the status of my standard maintenance but also on the repair recommdations. Nice to have been properly informed and aware of any maintenance need. Very professional! More

by NC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nestor
Oct 06, 2022 -

Capistrano Valley Toyota responded

We are even more glad that your service visit was such a great one and we hope it's something we'll be able to repeat over and over again! We look forward to seeing you again! Regards, Brendan Harrington General Manager bharrington@capovalleytoyota.com 949.373.9610

September 29, 2022

The staff was very friendly and the service was professional and as requested. I’ll be back. More

by cweisbin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Sep 30, 2022 -

Capistrano Valley Toyota responded

We are thrilled to see that you were impressed with our service! Can't wait to see you again! Regards, Brendan Harrington General Manager bharrington@capovalleytoyota.com 949.373.9610

September 24, 2022

Very smooth transaction and good service. I would recommend this place to my family and friends More

by dennisoriano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ollie Hizon, Luis De La Torre
Sep 26, 2022 -

Capistrano Valley Toyota responded

The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. Hope to see you again! Regards, Brendan Harrington General Manager bharrington@capovalleytoyota.com 949.373.9610

September 23, 2022

Great service as always. Convenient location Nice staff and seems reasonable cost wise. Will go again. More

by Jen carruthers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
Sep 26, 2022 -

Capistrano Valley Toyota responded

It truly makes us happy to see that you always receive the service that you deserve! We hope to see you again soon! Regards, Brendan Harrington General Manager bharrington@capovalleytoyota.com 949.373.9610

September 22, 2022

We’ve been Capistrano Vally Toyota Service Dept. customer for years. We trust the Service Advisors with their recommendations and they are very easy and friendly each time we bring in our Tacoma tru More

by tcmcdonough51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Goudy
Sep 23, 2022 -

Capistrano Valley Toyota responded

We want nothing but the best for our customers and we're so happy you had such a great service experience with us! If you ever need anything, feel free to stop by and see us again! Thanks so much! Regards, Brendan Harrington General Manager bharrington@capovalleytoyota.com 949.373.9610

September 22, 2022

Robert Melendez is wonderful! Great customer service... Great communication... trustworthy, reliable, attentive! Everyone you meet at the dealership is friendly and helpful! Pu More

by margie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Melendez, Luis De La Torre
Sep 23, 2022 -

Capistrano Valley Toyota responded

Margie, we couldn't be happier to see that Robert and Bill went above and beyond to provide you with a quality experience. We hope you're loving your new Camry and we can't wait to see you again! Regards, Brendan Harrington General Manager bharrington@capovalleytoyota.com 949.373.9610

September 22, 2022

Just bought a Toyota have use the service area twice everybody is very nice and I always have a good experience More

by Purl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
Sep 23, 2022 -

Capistrano Valley Toyota responded

We are ecstatic to hear that you had an enjoyable experience here at Capistrano Valley Toyota. We're so thankful that you took the time to reach out to us, and we cannot wait to see you soon! Regards, Brendan Harrington General Manager bharrington@capovalleytoyota.com 949.373.9610

September 21, 2022

Thank you Capistrano Valley Toyota. The wife and I would like to say thanks to Bill Peters and all of the staff there. Had a great car buying experience. Will recommend family and frien More

by Swkruczek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Peters
Sep 23, 2022 -

Capistrano Valley Toyota responded

We are proud of Bill and his efforts to provide you both with a positive car-buying experience! Please never hesitate to let us know if you need anything. We appreciate you so much! Regards, Brendan Harrington General Manager bharrington@capovalleytoyota.com 949.373.9610

September 15, 2022

The staff was polite, courteous, engaging, and informative. They made us feel comfortable and relaxed. More

by mlsonnenburg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred S., Tyler, Hugo, and Kyle Johnson
Sep 16, 2022 -

Capistrano Valley Toyota responded

We are thrilled that you were impressed with our service! We hope to see you again soon! Regards, Brendan Harrington General Manager bharrington@capovalleytoyota.com 949.373.9610

September 13, 2022

Overall a great experience. It just took awhile - over 2 hours for my car to be serviced and inspected. I would also appreciate more communication about what will be done on my More

by Nathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
Sep 14, 2022 -

Capistrano Valley Toyota responded

Hi Nathan, we are glad that you had an overall positive visit here with us. Should you like to speak about any of these issues that you faced, please do not hesitate to contact me. Regards, Brendan Harrington General Manager bharrington@capovalleytoyota.com 949.373.9610

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