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Capistrano Valley Toyota

San Juan Capistrano, CA

Overview
Reviews
4.9
823 Reviews
Call Dealership (949) 276-6886
View Awards

33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 823 reviews

December 30, 2023

Haven't purchased a vehicle in years and was dreading having to deal with sales and financing trying to squeeze every dollar they can from you but to my pleasant surprise, Brent from sales and Jason from More

by JT Mission Viejo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
Report | Print
Jan 02, 2024 -

Capistrano Valley Toyota responded

Thank you for sharing your positive experience with Brent and Jason! We strive to provide exceptional service and it's great to hear that they made your car buying process enjoyable. We appreciate your feedback and look forward to serving you again in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

December 29, 2023

Gustavo Rich is a great service representative. He is friendly and professional and takes very good care of his customers. More

by nkarp7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
Report | Print
Jan 02, 2024 -

Capistrano Valley Toyota responded

Gustavo is a great asset to us here and it's no surprise he takes great care of you. We'll be sure to share this 5-star review with him and we can't wait to serve you again soon. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

December 28, 2023

For the best deals in Southern California. Go see Cameron (General Sales Manager) , Todd (Sales Manager). And Bryan in the Sales Department at Capo Valley Toyota.They will hook you up and tak More

by Minh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Cameron Todd , Luis De La Torre
Report | Print
Dec 29, 2023 -

Capistrano Valley Toyota responded

Hi Minh, thank you so much for your positive review! We're thrilled to hear that Cameron, Todd, and Bryan provided excellent service and helped you find the perfect Toyota Camry. We appreciate your business and look forward to serving you again in the future. Thank you for choosing Capistrano Valley Toyota! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

December 28, 2023

Great team at capo Toyota. Excellent experience! As well run dealership as can be. Highly recommend. More

by steven.silvestri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley
Report | Print
Dec 29, 2023 -

Capistrano Valley Toyota responded

Hi Steven, thank you for your kind words and for recommending us! We're thrilled to hear that you had an excellent experience with us. Our team is committed to providing top-notch service. We appreciate your support and look forward to serving you again in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

December 28, 2023

Very professional dealership that kept me informed all the way though. Painless buying process, and great communications. More

by pb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walmer Landaverde, Luis De La Torre
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Dec 29, 2023 -

Capistrano Valley Toyota responded

Hi pb, thank you for your kind words! We're thrilled to hear that you had a professional and painless buying process with great communication. It was our pleasure to keep you informed every step of the way. We appreciate your feedback and hope to assist you again in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

December 28, 2023

Everything is great. The inly improvement would be to decrease the time required to perform the service. I had a 10,000 mile service performed and it took over 2 hours w More

by laureenbelford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
Report | Print
Dec 29, 2023 -

Capistrano Valley Toyota responded

Laureen, We appreciate both your patience and your feedback. We're happy that overall you receive quality service here and we will be working to shorten the length of time it takes to service our guests' vehicles. Thank you for bringing this to our attention and we hope you have a Happy New Year. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

December 28, 2023

Salesman was very helpful and never felt pressured to buy. Dealership appears to have changed owners. More

by Dusty Ballz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Le
Report | Print
Dec 29, 2023 -

Capistrano Valley Toyota responded

Thank you so much for your kind words and positive feedback. We're glad to hear that our salesman was helpful and that you didn't feel pressured. We appreciate your support and hope to continue serving you in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

December 24, 2023

No pressure tactics--smooth experience. Scheduling, drop off and pickup flawless. Thank you and happy holidays More

by jimmerchelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Dec 26, 2023 -

Capistrano Valley Toyota responded

Hi Jimmerchelle, thank you so much for your kind words and 5-star rating! We're glad to hear that you had a smooth experience with us, from scheduling to drop off and pickup. We appreciate your support and wish you a happy holiday season! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

December 22, 2023

Always great service! ! Car has over 215,000 miles on it, and it still runs perfectly!! More

by Dennis Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
Report | Print
Dec 26, 2023 -

Capistrano Valley Toyota responded

Hi Dennis! Thank you so much for your kind words and positive review! We're thrilled to hear that you're satisfied with our service and that your car is still running smoothly. We appreciate your loyalty and look forward to serving you in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

December 22, 2023

Very helpful and very efficient. We had to be towed in and he was on the spot from beginning to end. More

by Clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Report | Print
Dec 26, 2023 -

Capistrano Valley Toyota responded

Hi Clark! Thank you so much for your kind words and for taking the time to share your positive experience with us. We're thrilled to hear that our team was able to assist you promptly and efficiently. If you need any assistance in the future, please don't hesitate to reach out. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

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