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Capistrano Valley Toyota

San Juan Capistrano, CA

4.9
667 Reviews

33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 667 reviews

March 24, 2023

Great service , we appreciated the shuttle service . Pleasant service reps. Looking forward to the new car wash. More

by Jcg
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
Mar 27, 2023 -

Capistrano Valley Toyota responded

Thank you for choosing us and for your excellent feedback! We look forward to working with you again in the future. Take care! Regards, Gina Neumeyer General Sales Manager gina@capovalleytoyota.com 949-373-9612

March 19, 2023

Buddy was able to get my car serviced same day and back on the road to get back to work the next day! The service was timely, friendly and professional! More

by Mmbabbitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buddy Dudnick
Mar 20, 2023 -

Capistrano Valley Toyota responded

We love to hear your car was taken care of & back on the road ASAP! We're so happy you enjoyed your visit and we look forward to working with you again! Regards, Gina Neumeyer General Sales Manager gina@capovalleytoyota.com 949-373-9612

March 18, 2023

PAUL GREETED ME AT 8:00 AM AND ASSURED ME YOUR DEALERSHIP WOULD CALL AS SOON AS THEY HAD IT FINISHED. I RECEIVED THE PICKUP TIME AND WHEN I ARRIVED I HAD TIME FOR A CAFE LATTE BEFORE THEY BROUGHT UP MY CAR. More

by hybridcar4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PAUL, A MOST COURTEOUS REPRESENTATIVE.
Mar 20, 2023 -

Capistrano Valley Toyota responded

Thank you for your excellent rating! We're proud of our team for delivering a seamless experience. Visit us again soon! Regards, Gina Neumeyer General Sales Manager gina@capovalleytoyota.com 949-373-9612

March 16, 2023

Gustavo and Fred were super helpful and completed maintenance on my car in time for me to head to work! More

by eurogirl1802
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo & Fred
Mar 17, 2023 -

Capistrano Valley Toyota responded

We're so proud of Gustavo and Fred for working together to ensure you got back on the road in no time! Thank you for your stars! Regards, Gina Neumeyer General Sales Manager gina@capovalleytoyota.com 949-373-9612

March 11, 2023

my landscruiser with nearly 300k miles works great after they changed a few sensors. Good to go another 200k ...Daniel and Josh were a great help. More

by g.mcmillan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
daniel;josh, Luis De La Torre
Mar 13, 2023 -

Capistrano Valley Toyota responded

We're happy to hear Daniel & Josh worked together to take excellent care of your vehicle! We look forward to another 5-star visit soon. Take care. Regards, Gina Neumeyer General Sales Manager gina@capovalleytoyota.com 949-373-9612

March 10, 2023

Great customer service and their online appointment system is easy to maneuver. Everyone is always friendly as well. More

by Steveg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
Mar 10, 2023 -

Capistrano Valley Toyota responded

Customer satisfaction is our top priority, Steve, and we're so glad you enjoyed your visit. Thank you for sharing your experience, and don't hesitate to contact us if there's anything else we can help with. Until next time! Regards, Gina Neumeyer General Sales Manager gina@capovalleytoyota.com 949-373-9612

March 10, 2023

The best service and support team! From the very start I have received unexpected quality service from this team. From availability, resources, resolution of issue, I have had the best More

by Scott.k.ito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy, Maria
Mar 10, 2023 -

Capistrano Valley Toyota responded

We love to hear our team always takes care of you, Scott! Thank you for choosing Capistrano Valley Toyota! Until next time. Regards, Gina Neumeyer General Sales Manager gina@capovalleytoyota.com 949-373-9612

March 10, 2023

Outstanding service. ...!!!! Polite, listened to me and followed through. I don't like being forced to keep going on and on about service !! More

by r81936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
Mar 13, 2023 -

Capistrano Valley Toyota responded

We love to hear our team delivered the excellent service you deserve! Thank you for your stars! Regards, Gina Neumeyer General Sales Manager gina@capovalleytoyota.com 949-373-9612

March 10, 2023

My dealership service department is always very professional and efficient. I appreciate that they are courteous as well. More

by annettemclain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buddy
Mar 13, 2023 -

Capistrano Valley Toyota responded

Thank you for being a valued member of the family, Annette! Visit us again soon! Regards, Gina Neumeyer General Sales Manager gina@capovalleytoyota.com 949-373-9612

March 09, 2023

This past visit, my service consultant worked hard on my problem & saved me about $1,500 with his solution. Gustavo is professional, courteous and a good communicator. More

by nkarp7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo
Mar 09, 2023 -

Capistrano Valley Toyota responded

It's wonderful to read about your experience! We're happy to hear Gustavo went above and beyond to deliver the best service possible! Thank you for choosing us. Regards, Gina Neumeyer General Sales Manager gina@capovalleytoyota.com 949-373-9612

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