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Capistrano Valley Toyota

San Juan Capistrano, CA

4.9
641 Reviews

33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 641 reviews

December 23, 2024

This is the second vehicle we’ve purchased in five months. The transactions are always smooth and pleasant , No stress! I will send all my family and friends Here. More

by Mike I.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Kist, Matthew Leon, Hamid Rahmatollahi, Jason Thomas, Robin Moses, Andre Bautista
Dec 26, 2024 -

Capistrano Valley Toyota responded

Mike, thank you for your fantastic review! We’re thrilled to hear that your experiences with us have been smooth and stress-free. Your trust means the world to us, and we can’t wait to welcome your family and friends! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

December 21, 2024

My buying experience was great, pretty quick, and the salesman Bill and others were very nice, accommodating and helpful. I am very happy with my purchase and my experience at this dealership. More

by Happy Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill. BillyO Ohlman, Tristan Steward
Dec 23, 2024 -

Capistrano Valley Toyota responded

We’re thrilled to hear about your positive experience! It’s wonderful to know that Bill and our team made your buying process enjoyable. Thank you for choosing us, and we look forward to serving you again in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

December 21, 2024

Very nice, clean new facility. Service writer was very transparent and open communication was great! Took a little longer than I expected considering I had an appointment but oth More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gowdy
Dec 23, 2024 -

Capistrano Valley Toyota responded

Thanks for the great feedback, John! We're glad to hear you enjoyed our facility and appreciated the communication. We strive for transparency, and we’ll work on improving our appointment timing. Your input helps us serve you better! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

December 17, 2024

Went in for a test drive with Bradley on one of the 2025 Siennas they had in stock. Low sales pressure and superb with answering questions and explaining the process. Over the past few days since then, we'v More

by tsitra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Merda, Jason Thomas
Dec 18, 2024 -

Capistrano Valley Toyota responded

Thank you for sharing your experience! We're thrilled to hear that Bradley provided the support you needed and made you feel valued. Enjoy your new Sienna, and we appreciate your trust in us. Looking forward to seeing you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

December 14, 2024

Fantastic experience, deal was made over email and phone. Came in signed paperwork, and was on my way! More

by IK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Merda, Robin Moses
Dec 16, 2024 -

Capistrano Valley Toyota responded

We're thrilled to hear you had a fantastic experience with us. Our team works hard to make the process smooth and efficient. We appreciate your feedback and look forward to serving you again in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

December 12, 2024

Our service advisor Angel Pena was super helpful. 5 stars + He made our visit very pleasant. More

by hutch442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Pena
Dec 13, 2024 -

Capistrano Valley Toyota responded

Thanks, Hutch! We're thrilled to hear that Angel made your visit enjoyable. Our team strives to provide excellent service, and it's great to know we hit the mark. We appreciate your kind words and support! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

December 12, 2024

I've brought multiple cars to this dealership since 2013. Always straight forward withtelling me what is recommended versus what they feel I should really do. Never felt pressured by upselling. They are simp More

by randymiller
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Aguilar
Dec 13, 2024 -

Capistrano Valley Toyota responded

Thanks for your kind words, Randy! We're thrilled to hear you've had such positive experiences with us since 2013. Our team is dedicated to providing honest and straightforward service, and it's great to know you appreciate that. Looking forward to serving you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

December 12, 2024

Location ideal, employee courteous and professional. Serving department understood issue and acted appropriately, making dealership my new service home. More

by Ak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Aguilar
Dec 13, 2024 -

Capistrano Valley Toyota responded

Thanks for the fantastic review, AK! We're thrilled to hear you found our location convenient and our team helpful. It's great to know you've chosen us as your new service home. We look forward to serving you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

December 10, 2024

Exceptional Service at Toyota – Thank You, Patrick! I cannot express enough gratitude for the incredible service I received at Toyota, especially from Patrick. Buying my first car was a huge milesto More

by katherines.green
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Harlin, Max Waxman, Patrick Chiraulo, Robin Moses, Robert Melendez, Tristan Steward
Dec 11, 2024 -

Capistrano Valley Toyota responded

Thank you for sharing your wonderful experience, Katherine! We're thrilled to hear that Patrick provided exceptional service and made your first car purchase enjoyable. Your kind words will certainly motivate our team to continue delivering outstanding support. Enjoy your new car, and thanks for recommending us! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

December 09, 2024

I am so impressed with this team. Gina, Cameron, Todd, Andre, and Hans. They are all fantastic! More

by jason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gina Neumeyer, Cameron Harlin, Todd Kist, Hans Ham, Andre Bautista
Dec 10, 2024 -

Capistrano Valley Toyota responded

Thanks for the awesome feedback, Jason! We’re thrilled to hear you had a great experience with Gina, Cameron, Todd, Andre, and Hans. They work hard to deliver fantastic service, and your recognition means a lot to us! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

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