
Capistrano Valley Toyota
San Juan Capistrano, CA
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This is the second vehicle we’ve purchased in five months. The transactions are always smooth and pleasant , No stress! I will send all my family and friends Here. months. The transactions are always smooth and pleasant , No stress! I will send all my family and friends Here. More
My buying experience was great, pretty quick, and the salesman Bill and others were very nice, accommodating and helpful. I am very happy with my purchase and my experience at this dealership. salesman Bill and others were very nice, accommodating and helpful. I am very happy with my purchase and my experience at this dealership. More
Very nice, clean new facility. Service writer was very transparent and open communication was great! Took a little longer than I expected considering I had an appointment but oth Service writer was very transparent and open communication was great! Took a little longer than I expected considering I had an appointment but otherwise no complaints. More
Went in for a test drive with Bradley on one of the 2025 Siennas they had in stock. Low sales pressure and superb with answering questions and explaining the process. Over the past few days since then, we'v Siennas they had in stock. Low sales pressure and superb with answering questions and explaining the process. Over the past few days since then, we've kept in contact, and just today finalized all the paperwork and took home the Sienna, and felt appreciated as a customer, rather than like someone being swindled (which has been my past experience with many dealerships). More
I've brought multiple cars to this dealership since 2013. Always straight forward withtelling me what is recommended versus what they feel I should really do. Never felt pressured by upselling. They are simp Always straight forward withtelling me what is recommended versus what they feel I should really do. Never felt pressured by upselling. They are simply the best! More
Location ideal, employee courteous and professional. Serving department understood issue and acted appropriately, making dealership my new service home. Serving department understood issue and acted appropriately, making dealership my new service home. More
Exceptional Service at Toyota – Thank You, Patrick! I cannot express enough gratitude for the incredible service I received at Toyota, especially from Patrick. Buying my first car was a huge milesto I cannot express enough gratitude for the incredible service I received at Toyota, especially from Patrick. Buying my first car was a huge milestone, and Patrick went above and beyond to ensure the experience was smooth, stress-free, and enjoyable. I spent a lot of time asking countless questions, and Patrick patiently answered every single one, always reassuring me along the way. He made sure I found the perfect car that met my needs and budget. His professionalism, attentiveness, and genuine care were unmatched. Even after I purchased the car, Patrick continued to provide outstanding support. There was a small crack on the used car I bought, and he made it a priority to get it fixed quickly. He kept me updated and handled everything with such efficiency, even going out of his way to respond to my texts promptly—even on his days off while feeling under the weather! The level of dedication and customer care Patrick demonstrated truly exceeded my expectations. I’m so grateful for his hard work and highly recommend him to anyone looking for a car. This dealership is lucky to have someone as exceptional as Patrick on their team! More