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Capistrano Valley Toyota
San Juan Capistrano, CA
615 Reviews
Thank You for Choosing Capistrano Valley Toyota
We have a strong and committed sales staff with many years of experience satisfying our customers’ needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don’t see what you are looking for, use our Vehicle Finder , fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. Capistrano Valley Toyota is the place to go in Orange County for New Toyotas , Used & Pre-Owned vehicles , Toyota Service , Toyota Parts and Toyota Specials . We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 615 reviews
March 18, 2023
PAUL GREETED ME AT 8:00 AM AND ASSURED ME YOUR DEALERSHIP WOULD CALL AS SOON AS THEY HAD IT FINISHED. I RECEIVED THE PICKUP TIME AND WHEN I ARRIVED I HAD TIME FOR A CAFE LATTE BEFORE THEY BROUGHT UP MY CAR. WOULD CALL AS SOON AS THEY HAD IT FINISHED. I RECEIVED THE PICKUP TIME AND WHEN I ARRIVED I HAD TIME FOR A CAFE LATTE BEFORE THEY BROUGHT UP MY CAR. THEY APPOLOGIZED FOR NOT WASHING THE CAR, BUT I TOLD THEM THE RAIN DID AN ADEQUATE JOB. EXCELLENT JOB! More
by hybridcar4
Employees Worked With
PAUL, A MOST COURTEOUS REPRESENTATIVE.
March 11, 2023
my landscruiser with nearly 300k miles works great after they changed a few sensors. Good to go another 200k ...Daniel and Josh were a great help. they changed a few sensors. Good to go another 200k ...Daniel and Josh were a great help. More
by g.mcmillan
Employees Worked With
daniel;josh, Luis De La Torre
March 10, 2023
The best service and support team! From the very start I have received unexpected quality service from this team. From availability, resources, resolution of issue, I have had the best From the very start I have received unexpected quality service from this team. From availability, resources, resolution of issue, I have had the best service More
by Scott.k.ito
Employees Worked With
Roy, Maria
March 10, 2023
Outstanding service. ...!!!! Polite, listened to me and followed through. I don't like being forced to keep going on and on about service !! ...!!!! Polite, listened to me and followed through. I don't like being forced to keep going on and on about service !! More
by r81936
Employees Worked With
Luis De La Torre
March 09, 2023
This past visit, my service consultant worked hard on my problem & saved me about $1,500 with his solution. Gustavo is professional, courteous and a good communicator. problem & saved me about $1,500 with his solution. Gustavo is professional, courteous and a good communicator. More
by nkarp7
Employees Worked With
Gustavo
March 09, 2023
The deal is fine. At times can lack communication with customer regarding the necessary services vs the vanity services. Also, internal communication errors on work to At times can lack communication with customer regarding the necessary services vs the vanity services. Also, internal communication errors on work to be done on my car left me without a car for an extra day and was a pain driving back and forth to the dealership. More
by lpipp25
Employees Worked With
Luis De La Torre
March 09, 2023
While I would recommend this dealer for service, my last visit was subpar. I had an appointment for an oil change, which I was 30 minutes early for. I waited for 3+ hours. Then when i finally did get my car visit was subpar. I had an appointment for an oil change, which I was 30 minutes early for. I waited for 3+ hours. Then when i finally did get my car and drove home I noticed there was no "Next service mileage" sticker on my windshield. I didn't feel taken care of. More
by Customer 38
Employees Worked With
Luis De La Torre
