Capistrano Valley Toyota
San Juan Capistrano, CA
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Rich Gowdy in the service department is why I come to this dealership to have my car serviced. I’m currently looking to buy a new car and it will be a Toyota because I trust Rich Gowdy. this dealership to have my car serviced. I’m currently looking to buy a new car and it will be a Toyota because I trust Rich Gowdy. More
I have had some issues in the past with this dealership. I had a new service advisor, Daniel, and he was great to work with. Still always check to see if I need what they are recommending due to previous is I had a new service advisor, Daniel, and he was great to work with. Still always check to see if I need what they are recommending due to previous issues, but this time was good. More
Went in for an oil change and followed the advice of the service writer. I changed the brake fluid and bought new tires. I requested Toyo tires as that's what was installed by Toyota. I was told they were r service writer. I changed the brake fluid and bought new tires. I requested Toyo tires as that's what was installed by Toyota. I was told they were rated last in premium tires and should get Yokohama. We later discovered that was not a true statement. The multipoint inspection is a joke. My rear windshield wiper was ripped going in and no one said a word. They didn't even fill the washer fluid. I rarely leave a review unless it's superb service but this was so bad I made an exception. More
I was in a hurry to have my rear tail light fixed. Unfortunately, I didn't have an appointment but they managed to fit me in and get the tail light fixed in record time! They truly over-delivered. I w Unfortunately, I didn't have an appointment but they managed to fit me in and get the tail light fixed in record time! They truly over-delivered. I was very pleased! Thank you! More
I took my car in for the routine service & service was excellent!!! I am constantly on a time crunch so agents that know what they are doing and get to the point are golden. excellent!!! I am constantly on a time crunch so agents that know what they are doing and get to the point are golden. More