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Capistrano Valley Toyota

San Juan Capistrano, CA

Overview
Reviews
4.9
615 Reviews
Call Dealership (949) 276-6886
View Awards

33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 615 reviews

July 14, 2023

Just went in and out for an oil change, and it was very expeditious and I was treated very well. Thank you to the service team. More

by Jmguyette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Report | Print
Jul 18, 2023 -

Capistrano Valley Toyota responded

Thank you for your stars! We strive to deliver quality service and are so proud of our team for caring for you. Visit us again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

July 13, 2023

All of your service advisors deliver good and friendly service. I will recommend my friends to come here More

by Hiwaiyee
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert Melendez
Report | Print
Jul 14, 2023 -

Capistrano Valley Toyota responded

Thank you for choosing us! We're lucky to have a great team & thrilled we delivered the quality service you deserve. Until next time! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

July 11, 2023

Gus Rich has been very helpful with our new Camry. Some very minor problems that were easily fixed quickly and without much waiting around. Thanks Capo Toyota!! More

by marcrobinson9
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Rich
Report | Print
Jul 11, 2023 -

Capistrano Valley Toyota responded

Thank you, Marc! We strive to deliver quality service and are so proud of Gus for caring for you. Visit us again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

July 06, 2023

Brittany was so helpful and providing me the resources guiding me thru this out of state purchase process. The Sales Manager called and was courteous and offered any assistance if i needed any. More

by trooper_201096
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany, Hans
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Jul 07, 2023 -

Capistrano Valley Toyota responded

Congratulations on your new car! We're thrilled Brittany worked hard to ensure your shopping experience went seamlessly. Welcome to the family! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

July 04, 2023

Great 40,000 mile service visit yesterday. Checkin was quick and my car was completed in about one hour. Maria my service representative was pleasant and kept me posted on the status of my car More

by Steve F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
Report | Print
Jul 05, 2023 -

Capistrano Valley Toyota responded

Thank you for choosing Capistrano Valley Toyota, Steve! We're so lucky to have Maria on our team and thrilled she ensured an excellent service visit. We hope your ride is running like new! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

Jul 06, 2023 -

Steve F responded

Thanks Gina. I was concerned about bring my car in for service as two friends recently had experiences with your service department that were less than desirable. Specifically, they had to wait about 3 hours to complete schedule maintenance appointment. They are considering other options. Maria and your service team convinced me to continue to return. Thanks.

July 03, 2023

Bill Peters was very helpful, upfront and straightforward about the entire process. He gave me great advice. More

by dallasclem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Peters
Report | Print
Jul 05, 2023 -

Capistrano Valley Toyota responded

It's wonderful to hear you enjoyed your visit with Bill! Thank you for your stars and congratulations on your new Toyota! Take care! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

June 29, 2023

On time ,efficient, professional service as always. Richard treats me like family and updates me as needed More

by michaelskelly
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Richard
Report | Print
Jun 30, 2023 -

Capistrano Valley Toyota responded

We're glad you received great service and we look forward to continuing to take care of all your vehicle needs. See you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

June 28, 2023

Guys were very friendly and got my car back to me in just a few hours. Great experience. More

by johnbuffington1@gmail.com
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
Report | Print
Jun 30, 2023 -

Capistrano Valley Toyota responded

Thank you so much for choosing us here for your service needs and we look forward to seeing you at your next visit. Hope all is well. Regards, Gina Neumeyer General Sales Manager gina@capovalleytoyota.com 949-373-9612

June 27, 2023

The whole experience was unlike previous car purchases. Salesman Matthew Johnson was personable and honest. Manager Jim Pavone was sincere. And I felt good giving my money to the finance guy, Hans Ham (gre More

by jetsurferweiss
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matthew Johnson
Report | Print
Jun 30, 2023 -

Capistrano Valley Toyota responded

It's a team effort here and we're very happy to see we made the car-buying process painless and you drove home satisfied. Welcome to our Capo Valley Toyota Family and congrats on your new ride. Regards, Gina Neumeyer General Sales Manager gina@capovalleytoyota.com 949-373-9612

June 17, 2023

Good friendly service. Took time to listen to my needs. They kept me informed throughout. More

by Graham Holmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor Molina
Report | Print
Jun 20, 2023 -

Capistrano Valley Toyota responded

We're glad you received great service and we look forward to continuing to take care of all your vehicle needs. See you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

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