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Capistrano Valley Toyota

San Juan Capistrano, CA

4.9
615 Reviews

33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 615 reviews

September 08, 2023

The entire team is great! At no point did I ever feel pressured into anything. Keep up the great work, and thank you for a great experience! More

by Matthew E
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Fasheh
Sep 14, 2023 -

Capistrano Valley Toyota responded

It's our pleasure, Matthew. We're happy to see our team made you feel comfortable throughout your car-buying experience. We hope you're enjoying your new ride and we hope to see you here at your first service visit. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

September 07, 2023

The attention to details. My guys knew about the vehicle inside and out. He even help me connect my phone to the vehicle's system. A great guy but a better Vet!!! More

by clebon3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Leeson
Sep 14, 2023 -

Capistrano Valley Toyota responded

It's a pleasure to read that our team was extremely accommodating and you drove home satisfied. Thank you for both your business and your review and we'll see you again soon hopefully. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

September 06, 2023

Great experience every step of the way. I would highly recommend this dealership to family and friends. More

by Cahutt1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittney
Sep 07, 2023 -

Capistrano Valley Toyota responded

Thank you for your stars! We're thrilled our team delivered an excellent visit from start to finish! Congratulations on your purchase! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

September 04, 2023

I received very good service. I would definitely recommend. The gentleman that brought me the car was very informative. More

by foxackerman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
Sep 06, 2023 -

Capistrano Valley Toyota responded

It was a pleasure to work with you & we hope you're loving your new Toyota so far! Welcome to the family! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

September 01, 2023

Rich Gowdy is an exceptional service advisor- Easy to work with, honest and very helpful - More

by thrubeinkewl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich, Gowdy
Sep 06, 2023 -

Capistrano Valley Toyota responded

We strive to deliver quality service and we're so proud of Rich for taking care of you. Visit us again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

August 31, 2023

Buddy was my setice rep. He was courteous, and came to find me when my vehicle needed more than I had expected He explained what extras needed to be done, gave me the why, co More

by bigrin
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buddy was service rep. He wa courteous ad when my vehicle needed more things done, he explained what was found, what was needed, and cost, Luis De La Torre
Aug 31, 2023 -

Capistrano Valley Toyota responded

Thank you for your positive review! We're delighted to hear that you had a great experience with Buddy & our team. We strive to provide top-notch service and to keep your vehicle running smoothly. We hope to deliver another 5-star visit in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

August 30, 2023

Fred was great, I called him in the morning and said I needed a truck today, gave him some criteria and he called me back immediately with a perfect fit. Also, we had a deal done over the phone and online More

by Michael Wing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred, Tyler
Aug 31, 2023 -

Capistrano Valley Toyota responded

We appreciate your kind words and positive feedback about your car purchase experience with, Michael. It's our goal to make the process smooth and enjoyable for our customers. Thank you for choosing us as your trusted dealership & congratulations! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

August 30, 2023

Service adviser Buddy and the staff were great. My service was done in a short period of time and the waiting area was clean and comfortable. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buddy
Aug 31, 2023 -

Capistrano Valley Toyota responded

Thanks, Bob! We're lucky to have a great team & thrilled we delivered the quality service you deserve. Until next time! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

August 29, 2023

Richard in the service dept. is always on top of my cars issues. He is very knowledgeable and pleasant to work with at all times.. Thanks Again More

by ronryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gowdy, Luis De La Torre
Aug 31, 2023 -

Capistrano Valley Toyota responded

Thank you for your stars! We strive to deliver quality service and we're so proud of Richard for taking care of you. Visit us again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

August 29, 2023

Rich Gowdy was great. I will return because of him. Haven’t always had good experience before More

by dkcaple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Gowdy
Aug 31, 2023 -

Capistrano Valley Toyota responded

We love to hear Rich delivered a quality experience you'll return for! Thank you for trusting us with your Toyota and for your awesome rating! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

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