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Capistrano Valley Toyota

San Juan Capistrano, CA

4.9
615 Reviews

33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 615 reviews

September 27, 2023

Kim and Cameron were great! Easy quick process and great customer service. Could have not asked for better people to work with. Stayed 2 hours after closing to finish up! More

by Justmit425
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron, Kim
Oct 02, 2023 -

Capistrano Valley Toyota responded

Congratulations on your new ride! We're thrilled Kim and Cameron worked hard to ensure you left a happy customer. Thank you for choosing Capistrano Valley Toyota. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

September 24, 2023

Buddy and Paul were helpful! Very professional and service oriented. I’d recommend this dealership. More

by artfulalliance
Recommend Dealer
Yes
Employees Worked With
Nestor
Sep 25, 2023 -

Capistrano Valley Toyota responded

Thank you for your stars! We strive to deliver quality service and we're so proud of Buddy & Paul for taking care of you. Visit us again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

September 23, 2023

Great place, great people , great product , everyone involved in my purchase was professional and polite . I hope experience the same level of customer service. More

by Wp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Peters
Sep 25, 2023 -

Capistrano Valley Toyota responded

Thank you for your positive review, Wp! We're delighted that our dealership provided you with a great car-buying experience. We strive to go above and beyond for our customers and make their satisfaction our top priority! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

September 23, 2023

Recently I worked with Bill and Cameron to close on my CPO. My experience could not have gone much better, they were very polite and professional. More

by j20thomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cameron Harlin, Luis De La Torre
Sep 25, 2023 -

Capistrano Valley Toyota responded

We appreciate your feedback and are thrilled to hear that you had a positive experience at our dealership. Congratulations on your purchase! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

September 23, 2023

I worked with Brad Merda at Cappo Valley Toyota. He was a real pleasure to work with and made the entire purchase straightforward, simple, and smooth. He’s the best in the business. Ask for him w More

by davidhansenjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Merda
Sep 25, 2023 -

Capistrano Valley Toyota responded

We're glad to hear that you had a positive experience at our dealership, David! Our team takes pride in providing excellent customer service and making the car-buying journey enjoyable. Thank you for choosing us! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

September 22, 2023

Professional and Courteous. Service was completed quickly. I was in and out in no time flat. More

by ernestramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
Sep 25, 2023 -

Capistrano Valley Toyota responded

Thank you for choosing us, Ernest! We're lucky to have a great team & thrilled we delivered the quality service you deserve. Until next time! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

September 13, 2023

Easy purchase process. Salesperson was great to deal with and picking up the car was easy. More

by timothy.reeves
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Sevada
Sep 14, 2023 -

Capistrano Valley Toyota responded

Timothy, We couldn't be happier to see that our team made the car-buying process easy. Congrats on your new Toyota and welcome to our Capo Valley Toyota Family. Should you have any questions about anything, please don't hesitate to ask. We're here to help. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

September 13, 2023

I have leased my last 4 cars from Capistrano Valley and will definetly be back for number 5! More

by tp2hike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Leeson, Luis De La Torre
Sep 14, 2023 -

Capistrano Valley Toyota responded

Thank you so much for your loyalty to us here! We're incredibly lucky to have you as a valued customer and we appreciate your business over the years. We hope your Toyota is treating you well and we look forward to continuing to serve you for years to come. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

September 12, 2023

Great service department, have always done a great job of taking care of our vehicles More

by RG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Sep 14, 2023 -

Capistrano Valley Toyota responded

Thanks for being part of the family. We appreciate you choosing us here for your vehicle needs and we look forward to continuing to work together for years to come. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

September 12, 2023

Always good, I like the service department there. This visit may have been an anomaly. Trouble starting truck I thought it was fuel pump. Service guy first gave me a confusing story about hitting More

by hathaway7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
Sep 13, 2023 -

Capistrano Valley Toyota responded

Thank you for both your feedback and your business over the years. It's very disappointing to see you didn't receive the quality service you've been accustomed to receiving here. We will be addressing this properly with our team and reaching out to you shortly to speak further about your recent visit. We look forward to speaking with you. Regards, Roy Tunno Service Director roy@capovalleytoyota.com 949-373-9660

Sep 14, 2023 -

hathaway7 responded

Roy, I would like to speak with you. The more I think about that guys laughable sales pitch, I think there may be deceit in his words about spark plugs. I’m certain he told me your dealership never serviced my spark plugs, And after thought, I think you did. I have every receipt, so I’ll look.

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