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Capistrano Valley Toyota

San Juan Capistrano, CA

Overview
Reviews
4.9
616 Reviews
Call Dealership (949) 276-6886
View Awards

33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 616 reviews

May 26, 2024

Convenient location, very friendly employees who listen and help their customers. Fast and reliable service. More

by neshanb
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul bojescue
Report | Print
May 28, 2024 -

Capistrano Valley Toyota responded

Hi Neshanb, thank you for sharing your positive experience with us. We're thrilled to hear that you found our location convenient and our staff friendly and helpful. Providing fast and reliable service is always our top priority. We look forward to serving you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

May 26, 2024

Great place to purchase a car! Brittany Grilley, Twee Hayes, and Robin Moses were very helpful. More

by zsheftel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Grilley, Twee Hayes, and Robin Moses., Luis De La Torre
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May 28, 2024 -

Capistrano Valley Toyota responded

Hi zsheftel, thank you for sharing your positive experience with us! We're thrilled to hear that Brittany, Twee, and Robin provided excellent assistance during your car purchase. If you have any further feedback or questions, feel free to reach out. We appreciate your support! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

May 25, 2024

drove over one hour out my way to buy 4runner, drove it and love it. avoid max and todd. frustration the fact they want to hold out on their vehicle! in return they want to give you peanuts for yours! it v More

by RUBEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
MAX AND TOD
Report | Print
May 30, 2024 -

Capistrano Valley Toyota responded

Ruben, We understand your time is valuable and it was not our intention to waste it. We're disappointed you were dissatisfied with the offer made on your vehicle and the figures on the new 4Runner you were interested in. We'd still like to see if we can come to an agreement with terms that satisfy you. At your convenience, please call me directly at 949-373-9610 and I'll be happy to assist you. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com

May 24, 2024

Great sales person Patrick and super easy not pusher deal. Lay back and seamless transaction overall perfect More

by manriquecarlos16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max, Patrick, Jason
Report | Print
May 28, 2024 -

Capistrano Valley Toyota responded

Hi manriquecarlos16, thank you for the positive feedback! We're thrilled to hear that Patrick provided you with a great sales experience and made the transaction seamless for you. We pride ourselves on providing excellent service, and we're delighted to have met your expectations. We appreciate your business! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

May 23, 2024

Great service . Great price . My service writer really took time to get me the best value. I’ll be back More

by Millardemail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo rich
Report | Print
May 24, 2024 -

Capistrano Valley Toyota responded

Millardemail, thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. We strive to provide excellent service at a great value, and we look forward to welcoming you back in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

May 22, 2024

For my current oil change service, it was performed quickly while I waited and I was contacted as soon as the service was completed and on my way soon after. More

by kbetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
Report | Print
May 23, 2024 -

Capistrano Valley Toyota responded

Hi kbetta, thank you for sharing your experience with us! We're glad to hear that your oil change service was efficient and that you were promptly notified when it was finished. We appreciate your feedback and look forward to serving you again in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

May 20, 2024

Very good experience. Gus Rich was attentive and informative . He showed that he cared about me and my experience Thanks More

by Handc1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus rich
Report | Print
May 21, 2024 -

Capistrano Valley Toyota responded

Hi Handc1234, thank you for sharing your positive experience with Gus Rich! We're thrilled to hear that he provided you with attentive and informative service. Our team always strives to ensure every customer feels valued and cared for. We appreciate your kind words and hope to see you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

May 19, 2024

This was the first time i visited the dealership without an appointment. A nail was lodged into the side of my rear right tire..They replaced my rear tires in just over an hour. Very pleased More

by sergioreyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo
Report | Print
May 20, 2024 -

Capistrano Valley Toyota responded

Hi Sergio, we're thrilled to hear about your positive experience at our dealership! Providing efficient and quality service is always our top priority. Thank you for taking the time to share your feedback with us. We look forward to serving you again in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

May 13, 2024

From the minute, I walked onto the lot almost exactly 3 years ago, I have been extremely happy with all the experiences I’ve had. More

by suttile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Reece, August
Report | Print
May 14, 2024 -

Capistrano Valley Toyota responded

Hi Suttile, thank you for sharing your positive experience with us! We are thrilled to hear that you have been satisfied with our service for the past 3 years. If you ever need anything, feel free to reach out. We appreciate your continued support! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

May 11, 2024

Great dealership. Service writers are courteous and friendly. Nice if you are a waiter there isa coffee area. More

by Hoodoio45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
Report | Print
May 13, 2024 -

Capistrano Valley Toyota responded

Hi Hoodoio45, thank you for the positive feedback! We're glad to hear that you had a great experience at our dealership and found our service writers to be courteous and friendly. We appreciate your business and hope to see you again soon. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

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