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Capistrano Valley Toyota

San Juan Capistrano, CA

4.9
700 Reviews

33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 700 reviews

May 17, 2025

Gus was great and very helpful I will definitely be back for my next service More

by sacha40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rich, Paul Bojescu
May 19, 2025 -

Capistrano Valley Toyota responded

Thanks for the fantastic review! We're thrilled to hear Gus provided such great service. We look forward to welcoming you back for your next visit! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

May 14, 2025

It was easy and quick. very professional and courteous and excellent workmanship. Come and enjoy their new waiting area. More

by don18176
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Arellano
May 15, 2025 -

Capistrano Valley Toyota responded

Thanks for the fantastic review, Don! We’re thrilled to hear you had a positive experience and enjoyed our new waiting area. Your feedback means a lot to us, and we look forward to serving you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

May 14, 2025

Easy to get an appointment; customer service representatives at the check/in service desk were prompt and informative More

by ss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Reece, August Spencer, Gustavo Rich, Paul Bojescu, Jesse Aguilar, Robert Melendez, Richard Gowdy, Jacqueline Arellano
May 15, 2025 -

Capistrano Valley Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear that you found scheduling easy and our team helpful. Your experience is our priority, and we appreciate you taking the time to share it. Looking forward to seeing you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

May 11, 2025

The service advisor Eddie was very good, he greeted me quickly and started my service. He kept me appraised of the progress as I waited and his estimated service time was right on. More

by d39sam23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
May 12, 2025 -

Capistrano Valley Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear that Eddie provided excellent service and kept you informed throughout your visit. Our team strives to deliver a seamless experience, and it’s great to know we hit the mark with you! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

May 10, 2025

Helpful and friendly fast process found me what I was looking for with no hassle. More

by mcreynolds_erin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hans Ham
May 12, 2025 -

Capistrano Valley Toyota responded

Thanks for the awesome feedback, Erin! We're thrilled to hear you had a smooth experience and found what you needed quickly. Our team always aims to provide helpful and friendly service. Looking forward to assisting you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

May 09, 2025

I just wanted to let you know that there's no comment in this section. I have nothing to say More

by fbuckle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gina Neumeyer, Gustavo Rich, Rick Porros
May 12, 2025 -

Capistrano Valley Toyota responded

Thanks for your positive rating! We hope to see you again in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

May 08, 2025

Efficient service, nice working staff, clean and friendly atmosphere in the waiting hall, Angel was nice and very helpful. Best dealership experience! More

by Li
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
May 08, 2025 -

Capistrano Valley Toyota responded

We're thrilled to hear our team delivered 5-star service, Li! Thank you for choosing Capistrano Valley Toyota! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

May 08, 2025

Easy to get my car serviced and on time performance. Organized dealer, make an appointment for service and show up on time. More

by MVenza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Aguilar
May 08, 2025 -

Capistrano Valley Toyota responded

We're so glad to hear your service visit went seamlessly! Thank you for choosing us! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

May 08, 2025

Fred Sveda is the best. I bought my last seven cars from him. And Rich and Services also might go to guy for many many years now. Thank you for keeping them both. More

by danna1mc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Sveda, Richard Gowdy
May 09, 2025 -

Capistrano Valley Toyota responded

Danna, we’re thrilled to hear about your great experiences with Fred and Rich! Thank you for your continued trust in us. We’re dedicated to providing the best service and are glad to have you as part of our community! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

May 07, 2025

Best dealership experience ever! Thank you Fred Sveda and Brittany Grilley for the exceptional service and timely communication throughout the process. Felt like true teammates in ge More

by Thorn2830
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Grilley, Fred Sveda, Hans Ham
May 08, 2025 -

Capistrano Valley Toyota responded

Thank you for the amazing feedback! We're thrilled to hear that Fred, Brittany, and Hans made your experience enjoyable and seamless. Your excitement means a lot to us, and we look forward to serving you again in the future, even from 40 miles away! Safe travels in your new 4Runner! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610