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Capistrano Valley Toyota

San Juan Capistrano, CA

4.9
782 Reviews

33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 782 reviews

November 24, 2025

Easy to schedule service and done within time range they predicted. Definitely made it easy to plan my day. More

by richsmith11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gowdy
Nov 25, 2025 -

Capistrano Valley Toyota responded

Thank you for your fantastic review, Rich! We're thrilled to hear that our scheduling and service times made your day easier. Your satisfaction is our priority, and we look forward to serving you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

November 18, 2025

This dealership is wonderful! My experiences continue to be over the top perfection. From beginning to finish, I was taken care of beautifully. Thank you! More

by wshpoetry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
August Spencer
Nov 19, 2025 -

Capistrano Valley Toyota responded

We’re thrilled to hear about your fantastic experience! Providing exceptional service is our priority, and it’s great to know we met your expectations. Thank you for your kind words and support! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

November 15, 2025

Service rep Richard was great. Service was quick and convenient. The cost was excessive. 217.00 dollars for an oil change and tire rotation is excessive. That's every 5000 mile More

by cymru45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gowdy
Nov 17, 2025 -

Capistrano Valley Toyota responded

We're happy to see that you were satisfied with the service that you received. We do appreciate your feedback about our service pricing. While our prices are competitive for the area, we certainly take feedback like this seriously and will be sure to review our pricing. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

November 15, 2025

We appreciate the kind, personable people who work at Capistrano Valley Toyota. The Service reps are friendly, helpful & professional. We highly recommend this dealership & service department. More

by lltysdal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
August Spencer
Nov 17, 2025 -

Capistrano Valley Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that our team made your experience enjoyable. Your recommendation means a lot to us, and we look forward to continuing to provide friendly and professional service. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

November 15, 2025

Is smaller local dealership that provides a warmer and more comfortable experience than a larger location. We previously purchased two vehicles from them and were extremely pleased by the experience. I li More

by artalwar2626
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Harlin, Jason Thomas, Hans Ham
Nov 17, 2025 -

Capistrano Valley Toyota responded

We appreciate both your business and your feedback. This is definitely something we will be sure to address and work on, as we want all car-buying experiences to be seamless, whether it's in person or remote. We hope that your new vehicle is treating you well and please don't hesitate to reach out should you need any assistance with anything. Thank you. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

November 11, 2025

Sammy is the absolute BEST SALESMAN EVER! !!! Always goes above and beyond to make things happen for his customers! More

by AMD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Aghmaghani
Nov 12, 2025 -

Capistrano Valley Toyota responded

We’re thrilled to hear about your experience with Sammy! Our team is dedicated to providing top-notch service, and it’s great to know that Sammy exceeded your expectations. Thank you for sharing your feedback! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

November 07, 2025

Service reps are professional, knowledgeable and friendly. There are worse places to have your vehicle serviced at. More

by ktgokbudak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bojescu
Nov 10, 2025 -

Capistrano Valley Toyota responded

Thank you for your feedback! We're glad to hear you found our service reps professional and friendly. We strive to provide a great experience and appreciate your support. Looking forward to seeing you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

November 07, 2025

Recommend this dealership …been coming here since 2003! Family has bought cars here too 5 star More

by echodog13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gowdy
Nov 10, 2025 -

Capistrano Valley Toyota responded

We’re thrilled to hear you’ve been a loyal customer since 2003! Your support means the world to us, and we’re glad your family has found their vehicles here, too. Thank you for the fantastic review! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

November 06, 2025

Experience rating based on scheduled maintenance car service appt. Convenient location from 5 fwy exit and newly renovated dealership has comfortable customer service waiting area and amenities. Service More

by jannetb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zander Esterly
Nov 07, 2025 -

Capistrano Valley Toyota responded

Thank you for your positive feedback, Jannet! We're thrilled to hear you had a great experience with our service team and enjoyed our newly renovated space. Your insights on our amenities and Zander's service are much appreciated. We look forward to seeing you again for your next appointment! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

November 05, 2025

Bryan is the best! He always gives us good deals. Looking forward to the next lease. More

by dianetweetz7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Castares
Nov 06, 2025 -

Capistrano Valley Toyota responded

Thank you for the fantastic review! We're thrilled to hear that Bryan has provided you with great deals. We appreciate your continued support and look forward to assisting you with your next lease! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610