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Capistrano Valley Toyota

San Juan Capistrano, CA

4.9
616 Reviews

33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 616 reviews

July 22, 2024

WOW! What great service! The entire staff was wonderful, they were helpful and polite. We will recommend Capistrano Toyota to family and friends. More

by Rosa Padilla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Harlin, Sammy Aghmaghani, Jason Thomas
Jul 23, 2024 -

Capistrano Valley Toyota responded

Rosa, we're thrilled to hear about your positive experience! Thank you for recommending us to your loved ones. Our team takes pride in providing exceptional service, and we look forward to assisting you again in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 22, 2024

I have to say, this was THE most honest, transparent and efficient vehicle purchase I have ever navigated. Twee went out of her way to make sure there were no snags and everything was completed and ready to More

by lukezabrocki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Twee Hayes, Robin Moses
Jul 23, 2024 -

Capistrano Valley Toyota responded

Luke, thank you so much for your kind words! We are thrilled to hear about your positive experience with us. Twee is indeed a valuable member of our team, and we are glad she was able to make your vehicle purchase seamless. We appreciate your recommendation and hope to see you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 22, 2024

Twee was professional, kind and worked hard to get me the car I wanted- the right color and trim level, without hard sell pushiness. The dealership as a whole seems well run, employees work together well and More

by teritachi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Twee Hayes, Jason Thomas, Paul Bojescu
Jul 23, 2024 -

Capistrano Valley Toyota responded

Thank you for sharing your positive experience with us. We're thrilled to hear that Twee provided you with excellent service and helped you find the perfect car without any pressure. Our team takes pride in creating a welcoming and collaborative environment for both our employees and customers. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 22, 2024

Bradley Merda is fantastic to work with. He has helped us twice in the last year and each experience has been seamless. The entire staff on-site is very welcoming. Would highly recommend wor More

by IANFOULKE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Merda, Robin Moses
Jul 23, 2024 -

Capistrano Valley Toyota responded

Thank you for taking the time to share your positive experience with Bradley and our team. We strive to provide seamless experiences for our customers, and we are thrilled to hear that we have met your expectations. We appreciate your recommendation! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 21, 2024

From purchase to first service, this dealership has been excellent. Great customer service. A huge upgrade from another car dealership who will remain unnamed. More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rich, Jacqueline Arellano
Jul 22, 2024 -

Capistrano Valley Toyota responded

Hi Kim, thank you for choosing our dealership! We are thrilled to hear about your positive experience from purchase to service. Providing great customer service is our top priority, and we're glad we could exceed your expectations. We appreciate your feedback and look forward to serving you again in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 21, 2024

This was the most pleasant car buying experience that my husband and I have ever had. The whole process, from test driving to negotiating a price to signing paperwork, was smooth and painless. Bradley was s More

by Helen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Merda, Jason Thomas
Jul 22, 2024 -

Capistrano Valley Toyota responded

Helen, thank you so much for sharing your positive experience with us! We are thrilled to hear that Bradley and our team provided you with exceptional service during your car buying journey. We appreciate your kind words and look forward to serving you again in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 21, 2024

Brad was a very helpful in finding the truck we wanted. He also took the time to show us all the new technological features and set up before we left the dealership. More

by Ted M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Merda, Austin Luciano
Jul 22, 2024 -

Capistrano Valley Toyota responded

Ted, thank you so much for sharing your positive experience with Brad! We're thrilled to hear that he was able to assist you in finding the perfect truck and ensuring you were familiar with all the features. We hope you enjoy your new ride! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 21, 2024

The team at Capistrano Valley Toyota is great. I visited the dealership this past Friday to receive my new car's first service and it was met with great satisfaction. I was offered a ride home More

by lizmojicae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Merda, Paul Bojescu, Jacqueline Arellano
Jul 22, 2024 -

Capistrano Valley Toyota responded

Hi Liz, thank you for sharing your positive experience with us at Capistrano Valley Toyota! We are thrilled to hear that our team provided excellent service during your visit. We appreciate your feedback and look forward to assisting you again in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 20, 2024

I came to this location after going to two separate toyota dealerships and frankly quite discouraged. However when i arrived at yours I was immediately greeted by Mr. Austin Luciano. He was incredibly More

by kchanna123
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Austin Luciano
Jul 22, 2024 -

Capistrano Valley Toyota responded

We are thrilled to hear about your positive experience with Austin Luciano. Providing exceptional customer service is our top priority, and we are delighted to hear that Mr. Luciano was able to make your car shopping experience enjoyable and stress-free. Thank you for your kind words! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 20, 2024

I recently purchased a new Toyota Tundra from Capistrano Valley Toyota. Sammy was very helpful throughout the entire process. I couldn't ask for a better experience. Highly recommend. More

by Mario C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Aghmaghani
Jul 22, 2024 -

Capistrano Valley Toyota responded

Mario, thank you for taking the time to share your positive experience with us! We're thrilled to hear that Sammy provided excellent service during your purchase of a Toyota Tundra. We appreciate your recommendation and look forward to assisting you again in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

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