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Capistrano Valley Toyota

San Juan Capistrano, CA

Overview
Reviews
4.9
616 Reviews
Call Dealership (949) 276-6886
View Awards

33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 616 reviews

July 26, 2024

Though the dealership was small, they will be moving into new quarters in a few months and should be great! Everyone we encountered was friendly and helpful. More

by Okdoikay
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cameron Harlin, Bradley Merda
Report | Print
Jul 29, 2024 -

Capistrano Valley Toyota responded

Thank you for sharing your positive experience with us! We're thrilled to hear that you found our team to be friendly and helpful. We're excited about our upcoming move and can't wait to continue providing great service in our new space. See you soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 26, 2024

Fast, helpful will answer any questions that you have. No hiding few or what so ever. More

by nick che
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre2 Bautista, Andre Bautista
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Jul 29, 2024 -

Capistrano Valley Toyota responded

Hi Nick, thank you so much for your kind words and for taking the time to leave us a 5-star review! We're thrilled to hear that you found our team to be fast and helpful. If you have any more questions in the future, feel free to reach out. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 26, 2024

Austin is the best helper ever. You should get a raise when I needed help who was there? More

by payman21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hans Ham, Austin Luciano
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Jul 29, 2024 -

Capistrano Valley Toyota responded

Thank you so much for the glowing review! We're thrilled to hear about your positive experience with Austin. We truly appreciate your feedback and will make sure to pass along your kind words. Let us know if there's anything else we can assist you with in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 26, 2024

The girl that was supposed to attend us wasn’t there and the car that we originally were going to see for the trade that was sent in an email was no longer in stock. However, we got Austin to attend us, and More

by jessicarorie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robin Moses, Austin Luciano
Report | Print
Jul 29, 2024 -

Capistrano Valley Toyota responded

Jessica, We're happy to see Austin was able to help turn things around and accommodate both you and your husband. Should you ever have any questions in the future about anything, please don't hesitate to let us or Austin know. We're always here to assist. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 26, 2024

The car is working the way it's supposed to. I appreciate the recommendations. No pressure. More

by alpoggio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Aguilar
Report | Print
Jul 29, 2024 -

Capistrano Valley Toyota responded

We're thrilled to hear that your car is working as expected and that you appreciated our recommendations. We always aim to provide a pressure-free experience for our customers. Thank you for choosing us and we look forward to serving you again in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 25, 2024

It is one of great, quick, friendly service! Always on time! I like it very much! More

by Tanya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Arellano
Report | Print
Jul 26, 2024 -

Capistrano Valley Toyota responded

Hi Tanya, thank you so much for your kind words! We're thrilled to hear that you appreciate our quick and friendly service. It's always our goal to be on time and provide a great experience for our customers. We look forward to serving you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 25, 2024

Great customer service by far the best dealership spot in OC. I was treated with high regard and felt valued as a first time customer! Brad was very informative and forthcoming. If It wasn’t for his integrit More

by ponce_max
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Merda
Report | Print
Jul 26, 2024 -

Capistrano Valley Toyota responded

Hi Max, thank you for taking the time to share your positive experience with us! We're thrilled to hear that you received great customer service at our dealership. It's wonderful to know that Brad provided you with valuable information and ongoing support. Enjoy your new ride! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 24, 2024

A very nice person super professional he answered every question I had very patient I can't thank you enough for everything that you help me with thank you very much More

by Maricela_mendez18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Merda
Report | Print
Jul 25, 2024 -

Capistrano Valley Toyota responded

Maricela, thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. If you ever have any more questions or need assistance, please don't hesitate to reach out. We appreciate your feedback and support! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 24, 2024

Clean, easy to get to, professional, helpful and friendly employees. However long drive from LA. More

by Los Angeles Woman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hans Ham, Austin Luciano
Report | Print
Jul 25, 2024 -

Capistrano Valley Toyota responded

Thank you for choosing us and for sharing your feedback. We're thrilled to hear that you found our location clean, professional, and our employees helpful and friendly. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 23, 2024

Sammy and Demi are the best. I was referred to them and now I'll be referring people to them!!! Love my car More

by Karla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Aghmaghani, Demetrio Torreblanco
Report | Print
Jul 24, 2024 -

Capistrano Valley Toyota responded

Hi Karla, thank you so much for sharing your positive experience with Sammy and Demi! We are thrilled to hear that you love your car and appreciate you spreading the word about our services. If you ever need anything else, feel free to reach out. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

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