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Capistrano Valley Toyota

San Juan Capistrano, CA

4.9
616 Reviews

33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 616 reviews

July 29, 2024

I can't say that I was looking forward to buying my wife a new vehicle. Austin Luciano made the entire process very easy and crazy as it sounds, fun. We have one heck of 4x4 and I have a smiling wife. I wou More

by Rviggiano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Thomas, Austin Luciano
Jul 30, 2024 -

Capistrano Valley Toyota responded

Thank you for sharing your positive experience with Austin! We're thrilled to hear that he made the car-buying process easy and enjoyable for you and your wife. It's great to know that he listened to your needs and provided top-notch service. We appreciate your recommendation! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 28, 2024

Bill was helpful and efficient. I had been looking for a Sienna all year and Bill made it happen. More

by armsc7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill. BillyO Ohlman, Hans Ham
Jul 29, 2024 -

Capistrano Valley Toyota responded

Thank you for sharing your positive experience with Bill! We're thrilled to hear that he was able to help you find the Sienna you were looking for. If you have any more feedback or questions, feel free to reach out. We appreciate your support! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 28, 2024

it was a wonderful buying experience, even though there was some difficulties with the banks (on our end). Everybody was so helpful and patient. And Austin was amazing! so kind & helpful and Such a nice g More

by viggfamily
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robin Moses, Austin Luciano
Jul 29, 2024 -

Capistrano Valley Toyota responded

Thank you for sharing your positive experience! We're glad to hear you had a great time purchasing your new Toyota! Austin will be thrilled to know he made a lasting impression. We appreciate your feedback and hope to see you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 28, 2024

Overall a great service for acting upon both safety and performance concerns for my vehicle. More

by ervinanies
Recommend Dealer
Yes
Employees Worked With
Robert Melendez
Jul 29, 2024 -

Capistrano Valley Toyota responded

Thank you for sharing your positive feedback with us! We are thrilled to hear that you found our service helpful in addressing the concerns with your vehicle. We appreciate your support and look forward to serving you again in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 28, 2024

They were very helpful in getting us the car. They took very good care about us and treated us very we'll. More

by Olga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Aghmaghani, Demetrio Torreblanco, Robin Moses
Jul 29, 2024 -

Capistrano Valley Toyota responded

Hi Olga, thank you for your kind words! We're thrilled to hear that our team was able to provide you with excellent service during your car purchase. We appreciate your feedback and look forward to assisting you again in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 28, 2024

Everyone was so kind at this location. Austin especially made this process go as smoothly and painlessly as possible. He kept us laughing and made the extra effort to make sure all our que More

by Mina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hans Ham, Austin Luciano
Jul 29, 2024 -

Capistrano Valley Toyota responded

Mina, we're thrilled to hear that Austin provided such outstanding service during your visit. We'll be sure to pass along your kind words to him and our team. Thank you for taking the time to share your positive experience with us. We look forward to serving you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 27, 2024

Bill has sold our family 5 cars over the years! We've known him for a very long time. He is an absolute gem. Let's you relax, explains things without being pushy, honest, and great follow throug More

by Spensom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill. BillyO Ohlman
Jul 29, 2024 -

Capistrano Valley Toyota responded

Thank you for your glowing review of Bill! We're thrilled to hear about your positive experiences with him. Providing a relaxing and honest car-buying experience is our top priority, and we're glad Bill was able to deliver that for you. We appreciate your support! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 26, 2024

Professionalism all the way! Thank you, Rich. My '07 has been serviced by your Company since I bought it there. More

by cableguymom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Melendez, Richard Gowdy
Jul 29, 2024 -

Capistrano Valley Toyota responded

We're thrilled to hear about your positive experience with us! Thank you for trusting us with your car and for recognizing our professionalism. We look forward to continuing to provide you with exceptional service in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 26, 2024

I stumbled in to the dealership after going to several. I was discouraged by the other dealers because they were using crazy sales tactics like holding on to my keys and ID. Trying to get crazy interest ra More

by Greysquirrel14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Merda, Jason Thomas
Jul 29, 2024 -

Capistrano Valley Toyota responded

Thank you for taking the time to share your experience at our dealership. We're thrilled to hear that Bradley provided you with a positive and stress-free car buying experience. We look forward to welcoming you back next time you're in the market for a new vehicle. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 26, 2024

Bradley and the finance manager were pleasant to work with. Our vehicle purchase was smooth and they were very accommodating. We would definitely return to Capistrano Valley Toyota for our next vehicle p More

by Moisesdelg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Merda, Jason Thomas
Jul 29, 2024 -

Capistrano Valley Toyota responded

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that Bradley and our finance manager provided top-notch service during your vehicle purchase. We look forward to welcoming you back for your next purchase. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

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