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Capistrano Valley Toyota

San Juan Capistrano, CA

4.9
627 Reviews

33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 627 reviews

January 15, 2025

Professional dealership with technical expertise and excellent customer service. A great complement and representative of the Toyota brand. More

by Greenf18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rich, Michael Guerrero
Jan 16, 2025 -

Capistrano Valley Toyota responded

We’re thrilled to hear you had such a positive experience with us. Our team takes pride in providing top-notch service and expertise. Your feedback truly motivates us to keep up the great work! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

January 11, 2025

Jesse was great! My car was in for service but had another issue and had to stay overnight. I was given a ride home and then back to pick it up the next day. The whol More

by SANCHP79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Aguilar
Jan 13, 2025 -

Capistrano Valley Toyota responded

We’re thrilled to hear about your positive experience with Jesse and our team. Providing smooth service is our priority, and it’s great to know we met your expectations. We appreciate your feedback and look forward to serving you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

January 09, 2025

I go every 6 months and make sure everything is good to go. They have always taken great care of me. Thanks for keeping me safe on the road. More

by rlscot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
August Spencer
Jan 10, 2025 -

Capistrano Valley Toyota responded

Thanks for the great feedback! We’re glad to hear you feel well taken care of during your visits. Your safety is our top priority, and we appreciate you trusting us to keep you on the road. Looking forward to seeing you again in six months! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

January 07, 2025

Bradley was great and made the buying process easy. He was always available by phone or text and helped find a car in the color and model I wanted that was hard to find. More

by gracie.fleischman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sammy Aghmaghani, Bradley Merda, Robin Moses
Jan 09, 2025 -

Capistrano Valley Toyota responded

Thanks for your fantastic feedback, Gracie! We're thrilled to hear that Bradley made your buying experience seamless and helped you find the perfect car. Your satisfaction is our priority, and we appreciate you sharing your experience! Enjoy your new ride! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

January 06, 2025

Exceptional customer service! Bradley was responsive and even missed an important moment in his personal life to ensure we could purchase our new car. More

by Kenny.cook
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Merda
Jan 07, 2025 -

Capistrano Valley Toyota responded

Thanks for the fantastic review, Kenny! We're thrilled to hear about your exceptional experience with Bradley. Our team is dedicated to going the extra mile for our customers, and it's great to see that reflected in your visit. Enjoy your new car! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

January 05, 2025

The customer service here is fantastic. The process is quick, easy, and totally stress free. They are willing to work with you to get you what you need. Couldn't be happier. More

by Mappp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Merda, Jason Thomas
Jan 06, 2025 -

Capistrano Valley Toyota responded

We’re thrilled to hear you had such a positive experience! Our team works hard to ensure a smooth process, and your satisfaction means the world to us. Thank you for your kind words and support! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

January 04, 2025

They were efficient, honest and hospitable, and felt they truly got us the best deal. More

by ScreenNameTSwtf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Sveda, Jason Thomas
Jan 06, 2025 -

Capistrano Valley Toyota responded

Thanks for your fantastic review! We’re thrilled to hear you had such a positive experience with our team. Your satisfaction is our priority, and we’re always here to help you find the best deals. Looking forward to serving you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

January 04, 2025

Gus in the service department was excellent, couldn’t ask for a better experience. New service/showroom digs look great. Congratulations on a job well done. More

by Waterman1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rich
Jan 06, 2025 -

Capistrano Valley Toyota responded

We’re thrilled to hear about your positive experience with Gus and our new showroom. Our team works hard to create a great environment, and your feedback means a lot. We look forward to serving you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

January 03, 2025

I bring both of our Toyota RAV4's to Capistrano Toyota to be serviced every 5000 miles. The gentleman working the service desk and mechanics seem to work well together to keep our cars running smoothly. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Pena (5 stars)
Jan 06, 2025 -

Capistrano Valley Toyota responded

Thanks for the fantastic review, Tom! We're thrilled to hear that our service team is keeping your RAV4s running smoothly. We appreciate your trust in us for your maintenance needs and look forward to continuing to serve you! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

January 01, 2025

Bradley has great customer service skills and was quick with his responses, thank you again! More

by Jr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Merda, Hans Ham
Jan 02, 2025 -

Capistrano Valley Toyota responded

Thanks, Jr! We're thrilled to hear you had a great experience with Bradley. Our team always aims to provide prompt and helpful service. We appreciate your feedback! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

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