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Capistrano Valley Toyota

San Juan Capistrano, CA

Overview
Reviews
4.9
667 Reviews
Call Dealership (949) 276-6886
View Awards

33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 667 reviews

October 14, 2024

Easy going, little pressure. Great group of people to work with. Ask for Tristan to help you. More

by innovativeliving
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Harlin, Hans Ham, Tristan Steward
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Oct 15, 2024 -

Capistrano Valley Toyota responded

Thanks for the feedback! We're glad to hear you enjoyed the relaxed atmosphere and our team. Tristan will be thrilled to know you recommend him. We appreciate your support and look forward to continuing to provide a great experience! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 14, 2024

I searched extensively throughout Orange County, Los Angeles, and the Inland Empire for a 2024 Prius LE in white, and the only dealership with this model in stock was Capistrano Valley Toyota. From star More

by Anthony Acosta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Kist, Bill. BillyO Ohlman, Hans Ham, Tristan Steward
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Oct 15, 2024 -

Capistrano Valley Toyota responded

Anthony, we’re thrilled to hear about your excellent experience with us! Our team works hard to keep our inventory stocked and provide a hassle-free buying process. Thank you for recommending Capistrano Valley Toyota to your friends and family! We appreciate your support. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 13, 2024

They are honest, and easy to work with. It was a very smooth and transparent process. More

by Jboufade
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Harlin, Bradley Merda, Jason Thomas
Report | Print
Oct 14, 2024 -

Capistrano Valley Toyota responded

We're thrilled to hear you had a smooth and transparent experience with us. Honesty and teamwork are our priorities, and your feedback means a lot. Looking forward to working together again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 13, 2024

Great working with Brad and the whole team at capo Toyota. Will be back for service! More

by evancf527
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Merda
Report | Print
Oct 14, 2024 -

Capistrano Valley Toyota responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience with Brad and the team. We look forward to welcoming you back for service in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 11, 2024

Not ready when promised but they made up for it by lowering the bill. My go to shop for Toyota repairs. More

by revstevep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rich
Report | Print
Oct 14, 2024 -

Capistrano Valley Toyota responded

While disappointed your vehicle was not ready on time, we're pleased to see our team did its best to help make this right. We appreciate you choosing us here for your vehicle needs and we look forward to providing you with more prompt service at your next visit. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 10, 2024

Jesse was amazing. He greeted me with a smile and professionalism. He kept me up to date with everything that was going on during my inspection. Highly recommend. More

by Ryandelacruz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Aguilar
Report | Print
Oct 11, 2024 -

Capistrano Valley Toyota responded

Thanks for the fantastic feedback, Ryan! We're thrilled to hear Jesse provided such a positive experience. Keeping our customers informed and satisfied is our top priority. Your recommendation means a lot to us! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 09, 2024

as always expected, Gustavo Rich came through in my hour of need i brought it in, he immediately got his team working on my problem and the problem was solved i see now you are doing commercials on TV s More

by nirantara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rich
Report | Print
Oct 10, 2024 -

Capistrano Valley Toyota responded

Thanks for your awesome review, Nirantara! We're thrilled to hear that Gustavo and the team were there for you when it mattered most. We appreciate your support and we look forward to working together again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 09, 2024

Excellent regular service for the last five years. Capo Valley Toyota are all professionals and provide 1st rate service and pricing. I enjoy speaking with the parts manager Moe and the concierge Jo More

by BigRay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe “The Concierge”, Gustavo Rich, Jesse Aguilar, Moe Daleq
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Oct 10, 2024 -

Capistrano Valley Toyota responded

Big Ray, thank you for your fantastic review! We're thrilled to hear you've had a great experience with us over the years. Moe and Joe appreciate your kind words, and we look forward to continuing to provide you with top-notch service! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 08, 2024

The people are always accommodating and the services they provide are great. Will recommend it to my family and friends. More

by Maine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gowdy
Report | Print
Oct 09, 2024 -

Capistrano Valley Toyota responded

Thanks, Maine! We’re thrilled to hear you had a great experience with our team. Your recommendation means a lot to us, and we look forward to welcoming your family and friends soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 06, 2024

Made it super simple for me to purchase a car. The staff is incredibly nice yet professional. More

by Danielkae
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Bautista
Report | Print
Oct 07, 2024 -

Capistrano Valley Toyota responded

Thanks for the fantastic feedback, Daniel! We're thrilled to hear you found our process simple and our team friendly. Your satisfaction means the world to us, and we’re here to help whenever you need. Enjoy your new car! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

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