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Capistrano Valley Toyota

San Juan Capistrano, CA

4.9
615 Reviews

33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 615 reviews

September 05, 2024

I had a fantastic experience working with Twee at Capistrano Valley Toyota. From start to finish, Twee was professional, knowledgeable, and attentive to my needs. She took the time to understand what More

by Sabrina Sanchez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramon Santos 5 stars !, Twee Hayes, Tyler Deneen, Cameron Harlin, Jason Thomas
Sep 06, 2024 -

Capistrano Valley Toyota responded

Thank you for sharing your wonderful experience, Sabrina! We're thrilled to hear that Twee provided exceptional service and made your car-buying journey enjoyable. Your recommendation means a lot to us, and we look forward to welcoming you back in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 05, 2024

Twee was friendly, professional and very helpful. I needed to a new car quickly and I was more than usually anxious. She explained the paperwork the I would be receiving via email and was available More

by bbaldwin10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Twee Hayes, Jason Thomas, Hans Ham
Sep 06, 2024 -

Capistrano Valley Toyota responded

Thanks for the fantastic review! We're thrilled to hear that Twee made your car-buying experience smooth and enjoyable. Your confidence in driving your new Prius is exactly what we aim for. We appreciate your feedback and hope you enjoy many happy miles ahead! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 05, 2024

I needed to get a new car quickly and Twee made the whole process easy and pleasant. More

by bbaldwin10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Twee Hayes, Jason Thomas, Hans Ham
Sep 06, 2024 -

Capistrano Valley Toyota responded

We're thrilled to hear that Twee made your car-buying experience smooth and enjoyable. Your satisfaction is our priority, and we appreciate your feedback! Enjoy your new ride! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 05, 2024

Friendly and efficient service. Jesse was most understanding and helpful in handling my service issue. Prompt and professional. I would like to have printed service evaluations (re More

by dennis.campbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rich, Jesse Aguilar, Richard Gowdy, Moe Daleq
Sep 06, 2024 -

Capistrano Valley Toyota responded

Thanks for the fantastic review, Dennis! We're thrilled to hear you had a positive experience with Jesse and enjoyed our coffee. We appreciate your support! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 05, 2024

Brad made sure our purchase and trade in both went smoothly and quickly. He explained everything thoroughly and answered countless questions with patience and clarity. Everything was ready to go for u More

by amymotley.rd
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bradley Merda
Sep 06, 2024 -

Capistrano Valley Toyota responded

Thanks for the fantastic review, Amy! We're thrilled to hear that Brad provided such excellent service and made your experience smooth and efficient. We appreciate your kind words and look forward to serving you again in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 05, 2024

Knowledgeable and accurate. Extremely accommodating. Very nice, but had long Wait. Very busy. You should add popcorn to lounge like auto nation Irvine does. It is welcoming and More

by Suzanne Hammel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Melendez, Jacqueline Arellano
Sep 06, 2024 -

Capistrano Valley Toyota responded

Suzanne, We appreciate both your patience and your feedback. We will definitely be sure to take this into account, as we always want to be as accommodating as possible. We hope your vehicle is treating you well and we look forward to working together again in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 03, 2024

Process went super smooth and fast. I changed my vehicle selection with help from Bradley after arriving at Capo Valley Toyota. He was very helpful from start to finish. I would defini More

by Steven.grew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Merda, Jason Thomas
Sep 05, 2024 -

Capistrano Valley Toyota responded

Thanks for the fantastic feedback, Steven! We’re thrilled to hear that Bradley made your experience smooth and enjoyable. We can’t wait to welcome you back to Capo Valley Toyota for your next vehicle purchase! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 02, 2024

When I walk in, had the people in Toyota Capistrano took time to ask me what I wanted to get a car for myself which they did and have my RAV 4 More

by mabeljb2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Bautista
Sep 03, 2024 -

Capistrano Valley Toyota responded

Thanks for the fantastic review, Mabel! We're thrilled to hear that our team took the time to understand your needs and help you find the perfect RAV4. Enjoy your new ride, and we appreciate you choosing Capistrano Valley Toyota! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 01, 2024

Service updates are provided regularly. Jessie was very professional and helpful. He even helped me reset my display, wad appreciated. More

by mweatherwax50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Aguilar
Sep 03, 2024 -

Capistrano Valley Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear that Jessie provided such professional and helpful service. Regular updates are important to us, and we're glad you found them valuable. Your appreciation means a lot! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

August 31, 2024

Requested specifications for a Tacoma Truck and Bradley found me a perfect fit in a timely manner. I appreciated the easy transaction. Hope to be a returning customer. More

by kman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Merda
Sep 03, 2024 -

Capistrano Valley Toyota responded

Thanks for the great feedback! We’re thrilled to hear that Bradley helped you find the perfect Tacoma truck so quickly. We look forward to welcoming you back as a returning customer! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

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