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Capistrano Valley Toyota

San Juan Capistrano, CA

4.9
667 Reviews

33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 667 reviews

October 18, 2024

This was the easiest car purchase I have ever experienced. The home delivery was the icing on the cake. Thank you to Bradley and Hans! More

by Debkempe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Merda, Hans Ham
Oct 21, 2024 -

Capistrano Valley Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear that your car purchase was a breeze and that home delivery made it even better. We'll be sure to pass along your kind words to Bradley and Hans—they’ll be glad to know they made an impact! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 17, 2024

Courteous and attentive to the customers questions and needs. Quick and easy auto buying process. More

by J.navarro_84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Kist, Robin Moses, Tristan Steward
Oct 18, 2024 -

Capistrano Valley Toyota responded

We're thrilled to hear you had a great experience with our team. Your feedback about our service and the auto buying process means a lot to us. We look forward to assisting you again in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 17, 2024

Really appreciated that Gus was friendly, efficient, and helpful in getting my car fixed. He didn’t pressure me to get what I didn’t need and kept me apprised of what the diagnostics showed every step of th More

by sdadams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rich
Oct 18, 2024 -

Capistrano Valley Toyota responded

We're thrilled to hear about your positive experience with Gus. Our team is dedicated to providing friendly and transparent service, and it's great to know that Gus made your visit smooth and informative. We look forward to seeing you again for your next service! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 16, 2024

This is a great dealer ship it’s local and the employees are really kind and thorough. All thought I went back and needed some clarification Austin was super helpful in explaining what all the small print m More

by KyleLevens
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Twee Hayes, Austin Norton
Oct 17, 2024 -

Capistrano Valley Toyota responded

Thanks for your feedback, Kyle! We're glad to hear you had a positive experience with our team, especially Austin. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, we’re here to help! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 16, 2024

Knowledgeable. Great service. Made me feel like he cared. Entire staff was there to serve and help. More

by r81936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Melendez
Oct 17, 2024 -

Capistrano Valley Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear you had such a positive experience with our team. Your satisfaction is our priority, and we appreciate your recognition of our staff's dedication to providing great service. We look forward to serving you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 16, 2024

The purchase was easy and they worked with me to reach a price I could handle More

by tedperrine
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tristan Steward
Oct 17, 2024 -

Capistrano Valley Toyota responded

Thank you, Ted! We’re thrilled to hear you had a smooth experience and found a price that worked for you. Your satisfaction is our priority, and we appreciate your support! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 15, 2024

Very clean, prompt and efficient. We were in and out in less than an hour. Thank you for the customer service More

by diana.hernandez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Merda, Robin Moses
Oct 16, 2024 -

Capistrano Valley Toyota responded

Thanks for the fantastic feedback, Diana! We're thrilled to hear you had a quick and efficient experience with us. Our team works hard to maintain those standards, and your kind words mean a lot. Looking forward to seeing you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 15, 2024

I am very pleased with my experience with toyota San Juan. They did everything to get the exact car I wanted and got it pretty close to the price point I was wanting to pay. Very excited to finally have More

by lightnermariah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Thomas, Tristan Steward
Oct 16, 2024 -

Capistrano Valley Toyota responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience finding your perfect car. Your satisfaction is our priority, and we look forward to seeing you on the road with your new ride! Enjoy! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 15, 2024

Friendly and accommodating staff, highly efficient and transparent process. No pressure sales and great customer service. More

by New customer
Recommend Dealer
Yes
Employees Worked With
Hamid Rahmatollahi
Oct 16, 2024 -

Capistrano Valley Toyota responded

We’re thrilled to hear you had such a positive experience. Our team works hard to provide excellent service without any pressure. Your feedback means a lot to us, and we hope to see you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 14, 2024

Staff is friendly, work is timely , prices are fair. No pressure to add on services, simple Suggestions and allow you to make your own decision More

by rsmym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rich
Oct 15, 2024 -

Capistrano Valley Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear you had a positive experience with our friendly staff and appreciated our straightforward approach. Your support means a lot to us, and we look forward to seeing you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

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