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Capistrano Valley Toyota

San Juan Capistrano, CA

4.9
615 Reviews

33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 615 reviews

September 22, 2024

Love going to this Capistrano Dealership. Service is friendly and fast. Was helpful and car was ready early. More

by clairefgilbert1NA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bojescu, Jesse Aguilar
Sep 23, 2024 -

Capistrano Valley Toyota responded

Thanks for the awesome feedback, Claire! We're thrilled to hear you had a great experience at our dealership. Our team works hard to provide friendly and efficient service, and it’s fantastic to know it made a difference for you. Looking forward to your next visit! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 20, 2024

Thank you Paul Bojescu in service. Very friendly and helpful and made the experience great. More

by RYJODANIELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bojescu
Sep 23, 2024 -

Capistrano Valley Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that Paul made your experience enjoyable. Our team takes pride in delivering friendly and helpful service. We look forward to welcoming you back soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 20, 2024

Maintenance work feels seamless here. Jacqui was able to take care of my vehicle in a very timely manner. She even called to notify me when the vehicle was ready! Such a great and fast-pa More

by George E.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Arellano
Sep 23, 2024 -

Capistrano Valley Toyota responded

George, we're thrilled to hear about your positive experience! Jacqui and the team strive to provide timely and seamless service. Your feedback truly motivates us to keep up the great work. Thanks for choosing us for your vehicle needs! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 20, 2024

Everyone was very nice and professional and made my car buying experience easy! It was very efficient too-I was in and out in under and hour. More

by Lynettewilk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gina Neumeyer, Bradley Merda, Jason Thomas
Sep 23, 2024 -

Capistrano Valley Toyota responded

Lynette, we’re thrilled to hear about your positive experience! Our team strives to make the car buying process as smooth and efficient as possible. Thank you for sharing your feedback, and we hope you enjoy your new ride! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 19, 2024

Very organized and helpful! They kept me well informed at every stage and gave the impression of valuing me as a customer. And great coffee in the waiting room! More

by lcsweg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Arellano
Sep 20, 2024 -

Capistrano Valley Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear that you felt valued and appreciated our communication. We believe in creating a great experience for our customers, and we’re glad our coffee made your wait a little sweeter! Looking forward to seeing you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 19, 2024

Robert M was great. Done on time. Waiting area is great. Wifi. Coffee. Clean restroom. More

by JIMVOEGTLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Melendez
Sep 20, 2024 -

Capistrano Valley Toyota responded

We're thrilled to hear you had a great experience with Robert and enjoyed our amenities. We strive to provide a comfortable environment for all our customers. Looking forward to seeing you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 19, 2024

Very nice friendly employees easy to buy buy car ,they are very helpful especially to Andre.Good Customer Service.👍 More

by fe.boykin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hans Ham, Andre Bautista
Sep 23, 2024 -

Capistrano Valley Toyota responded

We’re thrilled to hear you had a great experience with our team, especially Andre. We pride ourselves on delivering excellent customer service, and your feedback means a lot to us. Enjoy your new car! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 18, 2024

Staff here is very helpful, professional and transparent. Process for buying a new car is quick and easy and Andre was awesome for getting the specific car we wanted even though it just came out. More

by Mia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hans Ham
Sep 19, 2024 -

Capistrano Valley Toyota responded

Thanks for the fantastic feedback, Mia! We're thrilled to hear you had a great experience with our team, especially with Andre. Your satisfaction is our priority, and we’re glad we could help you find the perfect car. Enjoy your new ride! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 18, 2024

The staff is very respectful of my decision and I never felt pressured when they upsell. They're very honest business people and I'm really happy to buy my first brand new car from them. They were so helpf More

by Vang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hans Ham, Andre Bautista
Sep 19, 2024 -

Capistrano Valley Toyota responded

Thank you for your fantastic feedback, Vang! We’re thrilled to hear that our team provided you with a respectful and helpful experience. It’s great to know Andre and Hans made your car-buying journey enjoyable. Enjoy your new ride! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 17, 2024

Andre was very knowledgeable, very helpful! The process was straightforward and I thought a very fair deal for a great quality car. More

by Clare
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Thomas, Jesse Aguilar, Andre Bautista
Sep 18, 2024 -

Capistrano Valley Toyota responded

Clare, thank you for your fantastic feedback! We're thrilled to hear that Andre made your experience smooth and enjoyable. Our team strives to provide great service and value, so your words mean a lot to us. Enjoy your new car! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

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