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Capistrano Valley Toyota

San Juan Capistrano, CA

4.9
810 Reviews

33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 810 reviews

March 14, 2026

Service was great. I waited for my service to be completed and wait time was reasonable. More

by Waves_dolphin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwardo Romero
March 13, 2026

Excellent Service Received. . Service appointment was easy to schedule .. Service Manager was very knowledgeable and Friendly to work with. More

by league_anime.2q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bojescu
March 12, 2026

Came in with my daughter for her first 5k service on her 25 Corolla. Met with Bill,just by chance on the lot. He was kind,polite and professional,gave us a no obligation appraisal and offered us a 2026 Co More

by Shane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill. BillyO Ohlman, Hans Ham, Jacqueline Arellano
Mar 13, 2026 -

Capistrano Valley Toyota responded

Thank you for sharing, Shane! We’re thrilled Bill and Tyler made the experience so easy and helped your daughter drive away in a new 2026 Corolla. We’re glad she’s loving her new features and appreciates your kind words about our team! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

March 10, 2026

The service department is really knowledgeable and efficient. The reminders are helpful, too, because they lead you directly to scheduling. More

by Toyota92675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Pena, Jesse Aguilar
Mar 13, 2026 -

Capistrano Valley Toyota responded

Thank you for your feedback! We’re glad our service team was knowledgeable and efficient, and that our reminders made scheduling easy. We appreciate you trusting us with your vehicle! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

March 09, 2026

I have always had a good experience with the service department. Paul was great with the major service, communicated clearly what needed to be done and was patient with my questions. More

by mizzyna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bojescu, Jesse Aguilar
Mar 13, 2026 -

Capistrano Valley Toyota responded

Thank you for your kind words! We’re glad Paul provided clear communication and patient guidance during your major service. We appreciate your continued trust in our service department! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

March 07, 2026

Great facility. Accurate service. Warm friendly atmosphere. Made me feel special ans really listened to me . More

by r81936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gowdy
Mar 09, 2026 -

Capistrano Valley Toyota responded

We're glad to hear you had such a positive experience! Creating a warm and attentive atmosphere is important to us, and it’s wonderful to know you felt valued. Thank you for sharing your thoughts; we look forward to welcoming you back soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

March 05, 2026

Straight forward no haggling friendly service communicated well took care of the issues good overall customer service More

by Kool
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Sveda
Mar 06, 2026 -

Capistrano Valley Toyota responded

We’re so glad to hear about your positive experience! Providing straightforward and friendly service is what we strive for. It's wonderful to know that our team communicated effectively and addressed your needs. Thanks for sharing your thoughts! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

March 03, 2026

Service writer was excellent and the service prompt. I was in for a recall fix and the car was delivered as promised. I would have given a five star review but my car seat and mirrors were adjusted diff More

by Tom Pezman
Recommend Dealer
Yes
Employees Worked With
Paul Bojescu
Mar 03, 2026 -

Capistrano Valley Toyota responded

Hi Tom, We're happy to see that overall, you were satisfied with the level of service that you received. We appreciate your feedback regarding how your vehicle was returned to you. We will be addressing this with our team and making sure that after your next visit, everything is returned to its normal settings and your windows are closed. Thank you for choosing us here for your vehicle needs and thank you for your feedback. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

February 27, 2026

The staff is very friendly. The work is done timely and priced fairly. The newly remodeled waiting area is great. My service advisor, Jesse, had been great to work with. More

by herzogfamily
Recommend Dealer
Yes
Employees Worked With
Jesse Aguilar
Mar 02, 2026 -

Capistrano Valley Toyota responded

It's wonderful to hear that you had a positive experience! Our team strives to provide friendly service and timely work, and it's great to know you enjoyed our remodeled waiting area. Jesse will be pleased to hear your kind words. We look forward to seeing you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

February 19, 2026

Easy to schedule service, informative and prompt. Zander engaged easily in conversation and explained the services that would be performed on my car along with some recommendations for the future. More

by SANCHP79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zander Esterley
Feb 20, 2026 -

Capistrano Valley Toyota responded

We’re glad to hear you had a smooth service experience! It's great that Zander provided clear explanations and recommendations. Your satisfaction is important to us, and we look forward to serving you again in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

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