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Capistrano Valley Toyota

San Juan Capistrano, CA

4.9
782 Reviews

33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 782 reviews

January 02, 2026

Everyone I dealt with was pleasant, prompt & timely. They called & scheduled my appointment, and were pretty accurate in determining when my car would be finished. More

by lisa.whittemore301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bojescu, Jesse Aguilar, Jacqueline Arellano
January 01, 2026

40K maintenance for Camry hybrid, Worked with Angel who was very helpful and knowledgeable, especially with regard for the tire tread which I was concerned about More

by mweatherwax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
January 01, 2026

Service was excellent. Everyone we met was friendly and knowledgeable. The "Austins" were especially nice to work with- thanks for making our used vehicle purchase so eas More

by SusieV
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Luciano, Austin Norton
December 31, 2025

Excellent experience from start to finish. Shane Wu was very communicative and ensured that all my questions were answered. More

by jmaciel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Wu, Hans Ham
December 31, 2025

Amir (our sales rep) was informative and patient. We agreed on an acceptable sales price quickly. Jason (finance manager) was courteous and professional. More

by Mmoini
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amir, Jason Thomas
December 27, 2025

I met Chris Poole to ask about the Prius XLE and battery warranty. He was very helpful and professional. He was personable and understanding of what my needs were. More

by jda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Poole
Dec 29, 2025 -

Capistrano Valley Toyota responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Chris. Our team is dedicated to providing personalized service, and it's great to know we met your needs. Enjoy your Prius XLE! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

December 24, 2025

Dealership was easy to access and friendly associates. I shared my willingness to pay and they worked with that number. Price and trade in was negotiated prior to going in and was at the dealership less t More

by stchavez24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando, Fred Sveda, Hans Ham
Dec 29, 2025 -

Capistrano Valley Toyota responded

We’re thrilled to hear about your positive experience! Our team is dedicated to making the process smooth and efficient. Thank you for sharing your feedback, and we look forward to serving you again in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

December 24, 2025

Work performed efficiently correctly and in a timely manor. Are service adviser Gustavo was professional, friendly, and knowledgeable. A perfectly and painlessly executed car service. More

by Nimrodical1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rich
Dec 29, 2025 -

Capistrano Valley Toyota responded

Thank you for the fantastic feedback! We're glad that Gustavo provided you with such a positive experience. Our team takes pride in delivering efficient and professional service. We look forward to serving you again in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

December 21, 2025

Austin was amazing to took great care of us! He is very knowledgeable about all the cars and cares about his customers and goes above and beyond! More

by RyanMelcher3498
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Luciano, Austin Norton
Dec 23, 2025 -

Capistrano Valley Toyota responded

Thank you for your fantastic feedback, Ryan! We're glad to hear that Austin provided you with exceptional service and expertise. Our team is dedicated to going above and beyond for our customers, and it's great to know that it made a positive impact on your experience! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

December 20, 2025

Beautiful dealership first of all. Secondly, they were extremely helpful and friendly. Knowledgeable of all cars and helped me get exactly what I wanted. The patience was very apprec More

by Hmariev06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Harlin, Austin Luciano, Austin Norton
Dec 23, 2025 -

Capistrano Valley Toyota responded

Thank you for the kind words! We're glad you had a positive experience at our dealership and that Austin could assist you in finding the perfect car without any pressure. Your feedback means a lot to us! Enjoy your new ride! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

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