Capistrano Valley Toyota

Great service from Said. He was professional, courteous and efficient. We liked our experience at this dealership! He was professional, courteous and efficient. We liked our experience at this dealership! More

Paul in service is the best. I Highly recommend if you want a smooth experience. I Highly recommend if you want a smooth experience. More

Purchasing my new Prius was a very pleasant experience. The entire process was smooth and easy.. The entire process was smooth and easy.. More

They we're able to fit me in without much notice and completed the service in a timely fashion for the quoted pricing. completed the service in a timely fashion for the quoted pricing. More

This has to be one of the most extraordinary experiences I've had with a company in a long, long time. I ordered floor mats for my car, but they were too light for my liking and I called to return them, fu I've had with a company in a long, long time. I ordered floor mats for my car, but they were too light for my liking and I called to return them, fully expecting an argument (as is frequent, these days), but Rick heard me out, and politely responded that he understood and would send a return label immediately. I was pleasantly surprised. I sent the mats back, but, didn't see the funds returned and called the co. Someone, equally polite, answered, listened to me patiently, told me that he'd give me the number for the store, as this was his personal number: he was the CFO! I was bowled over that he answered, and took the time to listen and help me with the information; including the manager's name, who he said would be willing to help me, as well. Well, I didn't need to speak to her, because, once again, I reached Rick and he got to researching the issue, right away, and resolved my problem. How could I NOT write a review about this amazing experience, these wonderful people and sterling service?! I felt as if I was taken decades back to another era! Thank you, Rick, Steve!! More

Very efficient and professional! Seamless experience. Will return for my maintenance needs. Took good care of mu car. Seamless experience. Will return for my maintenance needs. Took good care of mu car. More

This was an easy and hassle free used car purchase. We had to travel to the dealership from out of the county and it was worth the drive. We had to travel to the dealership from out of the county and it was worth the drive. More

They serviced my Camry as instructed and am pleased with the Service appointment. The Service Dept kept me informed of the status of my car as they worked on it. the Service appointment. The Service Dept kept me informed of the status of my car as they worked on it. More

Everyone I dealt with was pleasant, prompt & timely. They called & scheduled my appointment, and were pretty accurate in determining when my car would be finished. They called & scheduled my appointment, and were pretty accurate in determining when my car would be finished. More