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Capistrano Valley Toyota

San Juan Capistrano, CA

4.9
641 Reviews

33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 641 reviews

March 11, 2025

Always kind and communicative. Great customer service. Wouldn’t do business anywhere else. Thank you! More

by apnordfelt09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gowdy
March 11, 2025

Service was done on time. We were contacted about additional service required and all our questions were answered. Courtesy ride home was prompt and pleasant. Service tech was More

by Katrina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bojescu
March 10, 2025

Angel in the service department did a great job during my service visit over the weekend. More

by GDMeyer0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Mar 11, 2025 -

Capistrano Valley Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear that Angel provided you with excellent service during your visit. Our team works hard to ensure a great experience, and it’s wonderful to see that reflected in your review! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

March 08, 2025

I had a great experience at Capo Valley Toyota. They found the exact truck I wanted and closed the deal quickly and easily. I never felt pressured to hurry or compromise. More

by towhome
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Harlin, Bill. BillyO Ohlman, Jason Thomas
Mar 10, 2025 -

Capistrano Valley Toyota responded

We’re thrilled to hear you had such a positive experience with us! It’s great to know we could help you find your perfect truck without any pressure. Thank you for choosing Capistrano Valley Toyota! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

March 07, 2025

Staffs were all very kind. They walk me through all the things my car needs. More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Pena
Mar 10, 2025 -

Capistrano Valley Toyota responded

Thanks for your feedback, D! We're thrilled to hear you had a positive experience with our staff. Helping you understand your car's needs is our priority. We look forward to seeing you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

March 07, 2025

Our service associate was great. We did not finance our car. I do have a complaint that we were not told about the rebate from SDGE by the finance department or sales representativ More

by Pat San Clemente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Aguilar
Mar 10, 2025 -

Capistrano Valley Toyota responded

Pat, This should not have been overlooked and this is something we will be addressing with our team. We appreciate you bringing this to our attention and we hope you're enjoying your new Toyota thus far. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

March 07, 2025

Your service department is always top notch. I will never get my car serviced anywhere else! More

by tbiedebach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Castro, Mark Moneymaker
Mar 10, 2025 -

Capistrano Valley Toyota responded

Thanks for the fantastic feedback! We’re thrilled to hear you’re so satisfied with our service department. Your loyalty means a lot to us, and we look forward to continuing to provide you with top-notch care for your car! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

March 07, 2025

Appreciated the detail and responsiveness of my service agent to keep me abreast of the vehicle's service progress. More

by petervanderarend1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Mar 10, 2025 -

Capistrano Valley Toyota responded

Thanks for the fantastic feedback, Peter! We're thrilled to hear that our service agent kept you informed throughout the vehicle's service. Your satisfaction is our priority, and we appreciate you taking the time to share your experience! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

March 07, 2025

Fast service. Friendly folks, I got in and out in no time. That's what service is about More

by jjc1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Melendez
Mar 10, 2025 -

Capistrano Valley Toyota responded

Thanks for the fantastic review! We're thrilled to hear you enjoyed our fast and friendly service. Your satisfaction is our priority, and we appreciate you taking the time to share your experience! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

March 06, 2025

Personnel or competent and helpful and service was very timely. Would recommend the service department. More

by Amski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bojescu, Jesse Aguilar, Robert Melendez, Jacqueline Arellano
Mar 10, 2025 -

Capistrano Valley Toyota responded

Amski, thank you for your fantastic review! We're thrilled to hear that our team provided you with timely and helpful service. Your recommendation means a lot to us, and we look forward to serving you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

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