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Capistrano Valley Toyota

San Juan Capistrano, CA

4.9
627 Reviews

33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 627 reviews

February 02, 2025

Gus Rich in the Service Department was extremely courteous and helpful. He kept me in the loop on status of service and used my points in reducing the overall cost. More

by deanonosurf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rich
Feb 03, 2025 -

Capistrano Valley Toyota responded

We're thrilled to hear about your positive experience with Gus. Keeping our customers informed and providing great service is what we strive for. Your feedback motivates us to keep up the good work! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

February 02, 2025

Fast response with an immediate appointment. Brake adjustment at no cost. Pleasant staff--and nice wiating ara. More

by Mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Pena
Feb 03, 2025 -

Capistrano Valley Toyota responded

Thanks for the great feedback, Mac! We're thrilled to hear you had a positive experience with our team. Quick service and a welcoming atmosphere are what we aim for. Looking forward to seeing you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

February 02, 2025

I got an early Saturday appt. I am happy they are available at that time. Mr. Gowdy was a nice connection and very professional. More

by dcbellosi
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gowdy
Feb 03, 2025 -

Capistrano Valley Toyota responded

Thanks for the fantastic review! We're glad you appreciated our early Saturday appointments and had a great experience with Mr. Gowdy. Your feedback means a lot to us, and we look forward to seeing you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

February 01, 2025

Great experience. It's our 3rd Tacoma in two years. Always recommend this dealership - fast and reliable. More

by michele h
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley
Feb 03, 2025 -

Capistrano Valley Toyota responded

Thanks for the fantastic feedback, Michele! We’re thrilled to hear you had a great experience and appreciate your loyalty. It’s wonderful to know you trust us for your Tacoma purchases. Looking forward to helping you again in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

January 31, 2025

Jesse Agular in the Service Department was very helpful, friendly and courteous. He made us feel important and was great to work with. He explained everything in the assessment and that helped us make our More

by Beeker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Aguilar
Feb 01, 2025 -

Capistrano Valley Toyota responded

Beeker, we’re thrilled to hear about your positive experience with Jesse! It's fantastic to know he made a lasting impression and helped you with your 4Runner. Thank you for sharing your feedback; it truly motivates our team to continue providing excellent service. Enjoy your drives! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

January 30, 2025

Upfront pricing and easy transaction. I enjoyed working with Austin as he provided a great deal and got my vehicle in a timely manner despite long reservation time. More

by ad88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Norton
Jan 31, 2025 -

Capistrano Valley Toyota responded

We're thrilled to hear about your positive experience with Austin. We aim to make every transaction smooth and straightforward. Your feedback motivates us to keep delivering great service! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

January 29, 2025

Our experience was wonderful. Austin Norton is great to work with & very knowledgeable about the cars. He answered all our questions about any additional add on to the cars. We More

by Robin
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Austin Norton
Jan 30, 2025 -

Capistrano Valley Toyota responded

Robin, thank you for your fantastic feedback! We’re thrilled to hear you had a wonderful experience with Austin. His knowledge and dedication truly make a difference. We look forward to assisting you again in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

January 24, 2025

First visit to the dealership. Angel in the Service Dept. took great care of us and carefully explained what repairs were recommended and what services were needed. More

by Greg Bridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Pena
Jan 27, 2025 -

Capistrano Valley Toyota responded

Thanks for your feedback, Greg! We're thrilled to hear that Angel provided you with excellent service and clear explanations. Our team is dedicated to ensuring a great experience for every customer. We look forward to seeing you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

January 22, 2025

Tire rotation for 5000 miles on new toyota. August was great New building is very nice More

by Beccam065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
August Spencer
Jan 23, 2025 -

Capistrano Valley Toyota responded

Thanks for the fantastic review, Becca! We're thrilled to hear you had a great experience with your tire rotation and enjoyed our new facility. We look forward to seeing you again for your next service! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

January 16, 2025

Loved my experience here in Toyota. They are very reliable, especially Bryan, who assisted me all throughout the process and everything. Even though the car got delayed, he always updat More

by Shandy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Kist, Bryan Castares, Robin Moses
Jan 17, 2025 -

Capistrano Valley Toyota responded

Shandy, we’re thrilled to hear about your excellent experience with Bryan and Todd! Our team strives for reliability and top-notch service, so it's wonderful to see that reflected in your visit. Thank you for your kind words and recommendation! We look forward to serving you again. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

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