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Capistrano Mazda

San Juan Capistrano, CA

4.8
1,311 Reviews

32852 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,311 reviews

October 20, 2021

The service was great! Diego assisted me through the whole process and he was amazing! He went through every feature of the Beautiful Mazda CX-5 that I’m leasing down to every single control in the vehi More

by Larson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Deering, Diego Blakely
Oct 26, 2021 -

Capistrano Mazda responded

Hi Larson, Diego is one of our best and we appreciate your kind review about him and your overall positive experience! Thank you for sharing and enjoy your CX-5! Kate

October 19, 2021

Excellent experience working with Diego. Honest, helpful, and very competitive with their pricing. Will definitely be back! More

by JayHay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Blakely, AJ Jamshidi
Oct 26, 2021 -

Capistrano Mazda responded

So wonderful to hear Diego took such great care of you, thank you for leaving this review! Kate

October 14, 2021

Everyone was super helpful and very nice. Sent video of actual inspection of my vehicle. That was a first. Loved it More

by dweir2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
Oct 18, 2021 -

Capistrano Mazda responded

So happy yo hear you liked our video process with updating our customers about their vehicle in real time, we are thankful for your review! Kate

September 26, 2021

No hassles. Fair pricing and quick to get me out the door. Worth the drive if your not super close. More

by herschel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Afzal, Otto Cedeno
Sep 30, 2021 -

Capistrano Mazda responded

Thank you kindly for sharing your awesome review about our fair pricing, we appreciate it! Kate

September 22, 2021

Bennet was so helpful, and had an amazing personality. Loved how he took the time to show my mother In law everything about the car. She loves her new cx-5 More

by Shayne m
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bennet
Sep 30, 2021 -

Capistrano Mazda responded

Hi Shayne, Bennett is one of our best so we love to hear he made you feel welcomed and taken care of. Hope your Mother In Law enjoys her new Mazda CX-5 and let us know if you need anything in the future! Kate

September 19, 2021

Nothing but positive things to say about this dealership. Thanks for always taking care of me! So glad to have Rick and Cyrena as my go-tos. More

by jordanestes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Diaz, Rick Katz, Cyrena Morena
Sep 30, 2021 -

Capistrano Mazda responded

Absolutely Jordan! It is our pleasure and thank you for being a loyal customer. Kate

September 11, 2021

Capo Mazda’s does all my service on my CR5. My service advisor Cyrena is awesome. So easy to make an appointment or I just text her to ask a question. She responds quickly and answers my questions. W More

by Traverso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena , Cyrena Morena
Sep 13, 2021 -

Capistrano Mazda responded

Happy to hear you are taken care of by Cyrena and that your experiences with us are easy and with no hassles, thank you for the review! Kate

September 11, 2021

Bennett Deming was the reason for our 5-Star rating. Ask for him for an exceptional service. The cars are great quality and great value - and the service by Bennett was white glove. He was very thor More

by Jillaschulman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bennett Deming , AJ Jamshidi, Jerry Aydemir, Cyrena Morena
Sep 13, 2021 -

Capistrano Mazda responded

Hello, Thank you for taking the time to write this review about Bennett and we are so happy to hear how he provided you with a white glove experience, that is our goal here at Capo Mazda. We appreciate it! Kate

September 05, 2021

I had a very good experience purchasing my 2021 Mazda cx30 at Capistrano Mazda. My sales consultant Bennett Deming was very knowledgeable and helpful. All of the staff were great. More

by ichmiel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Diaz. John Littlefield, Moe Afzal, Cyrena Morena, Ben Deming
Sep 07, 2021 -

Capistrano Mazda responded

Thank you for sharing your positive experience with us, we are happy to hear Bennett took great care of you! We hope to service all your vehicle needs in the future, please let us know if you need anything additional. Kate

September 03, 2021

The salesman at Capistrano Mazda went above and beyond to get me to deal that I want he also has been great with follow up More

by rhbellerhbelle@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcin Paluch, Paul Clark, Cyrena Morena
Sep 07, 2021 -

Capistrano Mazda responded

Thank you for the five star review and for taking the time to share your experience, we appreciate it! Kate