Otto Cedeno

I had a great experience working with Otto Cedeno at Capistrano Mazda. Before I came in, Otto took the time to answer all my questions and sent me a video of the Mazda CX-50 Hybrid so I could get a bett Capistrano Mazda. Before I came in, Otto took the time to answer all my questions and sent me a video of the Mazda CX-50 Hybrid so I could get a better look at it. He also provided me with all the vehicle details, warranty information, and the CARFAX history report, so I had everything I needed to make an informed decision. Since it was close to the end of the month and the car was going to be reevaluated for a possible price reduction, his manager, Tom, agreed to honor the anticipated $500 reduction early, which I really appreciated. When I decided to see the car in person, Otto came in on his day off to meet with me. He was very patient while I test-drove the car, reviewed the pricing, and worked through the financing process. Otto was helpful, friendly, and never made me feel pressured or rushed. I ended up purchasing a certified pre-owned Mazda CX-50 Hybrid with fewer than 6,000 miles on it, and its first scheduled maintenance had already been completed. It had previously been used as a dealership loaner for only a couple of months, so it was basically still new. I originally thought I would only qualify for a 4.99% APR through SchoolsFirst because the car was considered used. However, the finance department worked with my credit union and was able to get me a 4.59% APR because it still qualified as a new vehicle for financing purposes. The entire experience went smoothly, and I drove away feeling confident, excited, and like I received a great deal. I absolutely love my Mazda CX-50 Hybrid! Thank you, Otto, Tom, and the finance team for going above and beyond and making this such a positive experience. I would definitely recommend Otto and Capistrano Mazda to anyone looking for a car! More

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The service and dealership are always perfect. The best in the area, will not take my car anywhere else. The best in the area, will not take my car anywhere else. More

by FQTOPER Verified Customer Verified Customer

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I think I got a good deal. I'm happy with the car. I do wonder if I could've gotten a better deal though. I'd recommend it. Otto was the goat I'm happy with the car. I do wonder if I could've gotten a better deal though. I'd recommend it. Otto was the goat More

by BRANDON.ANDREW.CAMPBELL Verified Customer Verified Customer

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Overall great experience. Great team overall. Overall great experience. Great team overall. Otto was a lot of help just minor miscommunication was a little disappointing but r Great team overall. Overall great experience. Great team overall. Otto was a lot of help just minor miscommunication was a little disappointing but resolved it and ended up still happy. More

by CHLOEOLSON1 Verified Customer Verified Customer

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Otto walked us through choosing the right SUV for me. He was professional and thorough. Otto took time explaining the benefits of the Mazda CX-5. He was patient with all our questions. He was professional and thorough. Otto took time explaining the benefits of the Mazda CX-5. He was patient with all our questions. More

by MRSDIABETI Verified Customer Verified Customer

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Everyone at the dealership, especially David and Otto were extremely nice, professional and easy to work with. were extremely nice, professional and easy to work with. More

by WINK50174 Verified Customer Verified Customer

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Auto was very nice. Everything went very smoothly. Everyone was very efficient with our time and theirs. If we ever are getting a car again, we would definitely go back. Everything went very smoothly. Everyone was very efficient with our time and theirs. If we ever are getting a car again, we would definitely go back. More

by FAITHALEMORSE Verified Customer Verified Customer

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I really appreciate your help, Mr. Otto Cedeno, in getting my dream car. This is the 6th car our family has purchased through you, and once again you gave us a great deal at a very goo Otto Cedeno, in getting my dream car. This is the 6th car our family has purchased through you, and once again you gave us a great deal at a very good price. Thank you for your support and professionalism! More

by KIARASH_M86 Verified Customer Verified Customer

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Quick, easy, and done with care! Otto at Capistrano Mazda made the entire process seamless Highly recommend! Otto at Capistrano Mazda made the entire process seamless Highly recommend! More

by NICHOLEB72 Verified Customer Verified Customer

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I can’t say enough off how great Otto was in helping me with the purchase of my Mazda CX 50 . Best customer service experience. Otto is very knowledgeable of Mazda cars and very patient. I love my new Maz with the purchase of my Mazda CX 50 . Best customer service experience. Otto is very knowledgeable of Mazda cars and very patient. I love my new Mazda CX50 and would recommend Otto at Capistrano Mazda o everyone .Thank you. . More

by MARK@OCPOOLS911.COM Verified Customer Verified Customer

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