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Capistrano Mazda

San Juan Capistrano, CA

Overview
Reviews
Vehicles
4.8
1,311 Reviews
Call Dealership (949) 218-2445
View Awards

32852 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,311 reviews

March 16, 2021

The sales rep made special videotape of the vehicle highlighting exterior, interior configuration and other added options before I made the 120 miles drive to the dealership. The staff were profession More

by wputrus
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forouz Mohisefat
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Mar 17, 2021 -

Capistrano Mazda responded

Thank you for your very kind review. Forouz and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Capistrano Mazda. Kate

March 08, 2021

Always a 5-Star experience at Capo Mazda!! The Repair shop is always professional and Cyrena Moreno is the best!! Keep up the good work!! More

by reneoblea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
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Mar 08, 2021 -

Capistrano Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Cyrena to be a positive one here at Capistrano Mazda. Please don't hesitate to reach out if you need anything else. Kate

March 08, 2021

She was great before we met her nice on the phone - however in person she lacked people skills ... Maybe she was having an off day Thank you for asking ~ More

by Alohakind
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Clark, Lauren Garza
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Mar 08, 2021 -

Capistrano Mazda responded

Thank you for taking the time to leave a review. It’s unfortunate to hear that you’ve had a negative experience at our dealership. We strive to offer a top-notch visit for all of our customers. I’d appreciate the opportunity to better understand your frustrations so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. Kate

March 07, 2021

Very easy and quick transaction. I believe that the process made were for my best interest because I have no past knowledge about cars or whatsoever. Very accommodating. More

by HIRO_VILLENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcin Paluch, Paul Clark
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Mar 07, 2021 -

Capistrano Mazda responded

Thank you for taking the time to share your feedback with us, Hiro. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kate

March 06, 2021

Fast and easy to work with. I would go back to buy a car in the future. The other dealers didn’t offer as great of deals and I was able to review and negotiate prices over the phone so I didn’t need to wast More

by shorty2323
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Bowens, Paul Clark
Report | Print
Mar 07, 2021 -

Capistrano Mazda responded

Thanks for sharing your thoughts about your experience with Capistrano Mazda. We appreciate your business and hope to see you again soon! Kate

March 06, 2021

Great service. Easy and fast lease process with the great care of Forouz and AJ. Capistrano Mazda's team is very professional and nice. Thank you! More

by payam_prz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Afzal, AJ Jamshidi, Forouz Mohisefat
Report | Print
Mar 07, 2021 -

Capistrano Mazda responded

Thank you for choosing Capistrano Mazda, your feedback and rating mean a lot to us. We're glad Forouz and our team were able to help, and we hope to see you again! Kate

March 06, 2021

Great overall experience. Great price, fast and friendly. Rick and AJ were very thorough and courteous. Will definitely be back when purchasing another new car. More

by SP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Afzal, AJ Jamshidi, Rick Katz
Report | Print
Mar 07, 2021 -

Capistrano Mazda responded

Thanks for your feedback on your recent visit to Capistrano Mazda. I'm glad to hear that Rick and AJ were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Kate

March 05, 2021

We were very pleased with the service that Whitney gave us and AJ made it easy to get in and out with the least amount of hassle. More

by stevep20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Bowens, AJ Jamshidi
Report | Print
Mar 05, 2021 -

Capistrano Mazda responded

Thank you so much, Steve, for your wonderful review! We are thrilled that Whitney and AJ had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Capistrano Mazda! Kate

March 05, 2021

Diego was so patient and knowledgeable. I would recommend him to any family and friends. If I need another Mazda I will be back and will seek Diego out. More

by TERRI B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Blakely
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March 04, 2021

As in previous transactions, Marcin knocked himself out doing a great job. I almost feel guilty seeing him work so hard. Customer service is at his very core. More

by blangan1
Recommend Dealer
Yes
Employees Worked With
Marcin Paluch
Report | Print
Mar 04, 2021 -

Capistrano Mazda responded

Congratulations on your new vehicle! We are so glad that Marcin and our sales team had the opportunity to work with you, and that they could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Kate

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