Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Cape Coral Chrysler Dodge Jeep Ram - Service Center
Cape Coral, FL
4,466 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
4,466 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center
Sort by
March 31, 2019
Superb service and a beautiful new facility. I leased a new Jeep Grand Cherokee at another dealership in 2018. Cape Coral Jeep was not built yet. I never was comfortable dealing with that store I leased a new Jeep Grand Cherokee at another dealership in 2018. Cape Coral Jeep was not built yet. I never was comfortable dealing with that store so I took our Jeep to Cape Coral Jeep for oil and tire rotation. My experience was perfect. I was greeted by Jose Ortiz Jr. and they took my Jeep and was told it should only take an hour. While waiting I made myself a great cup of coffee and looked at some of the new cars and trucks in the showroom. While in the showroom I was approached by a salesman. His name was Ray Vaughn. He was very knowledgeable and very helpful. I told him we had about a year and a half left on our lease but I would be sure to see him for our next lease. About that time Jose came over and said my Jeep was completed. I went out to leave and saw the vehicle was washed. All in all a great experience. More
by David West
Employees Worked With
Jose Ortiz Jr. Ray Vaughn
March 30, 2019
Great service Just needed a simple recall performed on my truck. Friendly staff, great service department and the show room is pretty nice. I will bring my truck f Just needed a simple recall performed on my truck. Friendly staff, great service department and the show room is pretty nice. I will bring my truck for service in the future. More
by Jason722
Employees Worked With
Rebecca Dodds
March 28, 2019
Oil change Great customer service and fast service! The waiting area is so nice and comfortable it doesn’t feel like it takes any time at all! Great customer service and fast service! The waiting area is so nice and comfortable it doesn’t feel like it takes any time at all! More
by nicolina70477
Verified CustomerEmployees Worked With
Rebecca Dodds
March 28, 2019
Warranty work I had 2 items under warranty to be looked at/fixed. They both were fixed along with a recall that just came out. I hadn’t even been notified about the I had 2 items under warranty to be looked at/fixed. They both were fixed along with a recall that just came out. I hadn’t even been notified about the recall, but the service writer informed me & said if they had the parts in stock they would fix it while my vehicle was there. That saved me another trip of dropping the vehicle off. Great service & employees! On top of it, they washed my vehicle!! More
by lpomm
Employees Worked With
Brian Marshall
March 28, 2019
Warranty. Nice facility, friendly staff, very efficient.. I was in and out in less then an hour. This was an update for the Dodge warranty on 2009 Grand Caravan Nice facility, friendly staff, very efficient.. I was in and out in less then an hour. This was an update for the Dodge warranty on 2009 Grand Caravan. More
by duntrucken36
Employees Worked With
Older gentleman greeted me upon arrival and Mike wrote up the job order.
March 28, 2019
Discourtious 2nd and last service visit. I rather travel the 40 min. To the competitor. 10 min drive is not worth the rude unprofessional service offerd in Cape Co 2nd and last service visit. I rather travel the 40 min. To the competitor. 10 min drive is not worth the rude unprofessional service offerd in Cape Coral. Perhaps your staff in a house in Interpersonal Communication More
by Semfi1
Employees Worked With
Brian Marshall
March 28, 2019
High prices, long wait As a winter resident of Cape Coral, I looked forward to giving your new dealership a try. All I wanted was an oil change. The first words out of the s As a winter resident of Cape Coral, I looked forward to giving your new dealership a try. All I wanted was an oil change. The first words out of the service rep's mouth were "it'll be at least an hour and a half because we're backed up". I decided to wait and a little over an hour and a half later, I was summoned to the cashier. I was floored when I saw that I was being charged $68.55 for an oil change. When I got home, I pulled out my maintenance records for the car. Before we came south for the winter, I had an oil change at our local Chrysler dealer and they charged me $35.10 for the same service. My last oil change service in Florida was at Galeana Chrysler in Ft. Myers. They charged me $29.95. Needless to say, you won't see me in your dealership again. More
by dlgabel
Employees Worked With
Invoice says "Rebecca Dodds" but no female other than the cashier ever talked to me, Rebecca Dodds
March 28, 2019
Trunk latch actuator My first visit to this establishment, and was the turning point for me to change my Dodge dealership. My purchase dealership let me down when my trunk My first visit to this establishment, and was the turning point for me to change my Dodge dealership. My purchase dealership let me down when my trunk would not open,would have to wait 3 weeks for appointment. CCCDJR got me in 5 days and fixed the issue. Thank you Richard from Brklyn. More
by Texassweettea1
Employees Worked With
Richard Bellantoni
March 27, 2019
Friendly, helpful and quick service I brought my jeep in to have the airbag replaced. They said it was going to take two hours, it ended up taking 50 min. I brought my jeep in to have the airbag replaced. They said it was going to take two hours, it ended up taking 50 min. More
by Jeeps16
Employees Worked With
Brian Hunter
March 27, 2019
Great Service Brian has a great personality, the service center was clean and neat. I would recommend this location to anyone who's looking for fast and affordable Brian has a great personality, the service center was clean and neat. I would recommend this location to anyone who's looking for fast and affordable service. More
by trevoroneil3
Employees Worked With
Brian Hunter
