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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
5,059 Reviews

5,059 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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May 11, 2020

Extra effort Javier again made the extra effort to make me a satisfied customer. Have had our car in for service a couple of times and each time Javier has exceede More

by lmcswfl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier
May 11, 2020 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for this unbelievable review. Honestly, we can't thank you enough for taking the time out of your day to post this incredible feedback! Take care and we'll see you next time!

May 10, 2020

Service was prompt followed health guidelines and car was brought to my home. Fantastic! Jesus was courteous , and helpful. I was contacted with updates and when car would be delivered. More

by Bill
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez
May 11, 2020 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for this unbelievable review. Honestly, we can't thank you enough for taking the time out of your day to post this incredible feedback! Take care and we'll see you next time!

May 09, 2020

Sync for phone still not working properly Please setup Sync for phone still not working properly Please setup another appointment as soon as possible I can not get phone contacts to call out using the More

by barbhorner70
Recommend Dealer
Yes
Employees Worked With
Veronica
May 11, 2020 -

Cape Coral Chrysler Dodge Jeep Ram responded

We appreciate your business and we greatly apologize for your phone not being synched properly. We would like to make things better for you, if you could please send us an email at social@capecoralcdjr.com with your name and best way to contact you, we will have one of our upper management members contact you to make things right. Once again we are deeply apologetic for any inconvenience.

May 09, 2020

Pleasant visit My part came in, I had a 9:30am appointment and was out my 11am. My service writer was very friendly and courteous. Job well done. More

by MQQNDOGGY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hunter, Raymond Powers
May 11, 2020 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for this unbelievable review. Honestly, we can't thank you enough for taking the time out of your day to post this incredible feedback! Take care and we'll see you next time!

May 07, 2020

On time. Excellent communication In these times, this facility did A+. It was clearly indicated where you could sit, where you could stand and every employee was being respectful of t More

by morycw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hunter
May 11, 2020 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for this unbelievable review. Honestly, we can't thank you enough for taking the time out of your day to post this incredible feedback! Take care and we'll see you next time!

May 07, 2020

Exhausted of going back for same problems The dealership is beautiful, smell good and service agents are really nice but we are very disappointed with the service department not being able to More

by pascal13
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Javier and one of the service manager that I don't remember his name, Brian Hunter
May 11, 2020 -

Cape Coral Chrysler Dodge Jeep Ram responded

It seems like your visit with us wasn't up to par. If you could please let us know what went wrong contacting us at social@capecoralcdjr.com and include your name, reason for sub par visit and best way of contacting you. That way we can send it to upper management to get everything resolved.

May 07, 2020

Safety Recall Hannah met me on arrival and immediately began to take care of the recall issue. she was polite courteous and knowledgeable. She went out of her way t More

by 4012jarnold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Donohue
May 11, 2020 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

May 07, 2020

Service Great people. From concierge to advisor, service manager and service technician, they all deserve 5 stars. I've been visiting Cape Coral Chrysler for More

by hoaviktor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Mechnert
May 11, 2020 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

May 05, 2020

This is by far one of the easiest car dealerships I’ve ever been to. From the sales staff, finance and parts and service, they are all top-notch. I would not hesitate to purchase a vehicle from them in th More

by nba1978
Recommend Dealer
Yes
Employees Worked With
Mike "Big Mike" Tota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Hunter, Patricia Tolson, Raymond Powers
May 06, 2020 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

May 05, 2020

Recall Hanna was excellent, attentive, hard working always on the go. Kept me informed on the process all the through to when my vehicle came out and walked More

by KVSSR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hanna
May 06, 2020 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for this unbelievable review. Honestly, we can't thank you enough for taking the time out of your day to post this incredible feedback! Take care and we'll see you next time!

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